2/10 糟糕
Brett，Carroll
与家人出行
2025 年 8 月 13 日
满意：清洁度
不满意：住宿条件和设施
Great location. A small fan during summer would be appreciated in bedroom. Only living room has air conditioner. Keys were tricky for both doors. Our clothes got stuck in washer and they don’t have service people after daytime hours. We had early train out of Rome. They made us arrange pick up and payment with delivery service to get our clothes back. We needed help from a local in Venice (our next stop) to get our clothes. They arrived soaking wet, not even wrung out. I-Flat company wouldn’t pay upfront to delivery service, said they would pay us back. They later asked for our bank account to get payment. Ridiculous, who would do that? They also don’t start communicating with you until 6 days prior to stay, or when payment goes through. That was frustrating too.
Brett
2025 年 7 月入住 3 晚