Shiro Vacations from $247

I was having a tough week, but when I got to the hotel the fronk desk clerk Julian, was so warm and bubbly it made me smile. He really have a customer service like spirit. The hotel was beautiful and newly renovated. The 2nd floor hallway smelled fresh. My room was so detailed and clean. The checkout experience was with front desk clerk Reginald. He was very pleasant and willing to explain all details to assure me, after I voices concerns about my reservation, booked through a 3rd party booking company. The staff is exceptional.

Check-in and in/out flow was offbeat, but the suite room was spacious, crisply clean, and beautifully decorated and appointed. Convenience to downtown activities and restaurants was awesome, the lobby was a great meeting and relaxation spot, and 24/7 Americanos were better than any morning buffet or snacks.

Staff was very helpful, clean friendly and we had an amazing time

The room was great , staff don’t know left from right. I stayed there 3 nights and was told parking was $16 so I asked why do I have a charger for 100 on my card and was informed by someone else it’s for parking because parking is $32 plus tax. So you don’t get incidentals back because it’s equivalent to paying for self parking.

The Amazing woman who checked us in had THE BEST most cheerful demeanor and you could just tell that’s the kind of person she is. I wish I could remember her name so I apologize but man she could lead the class on customer service and kindness. We loved our stay and will return when we can stay longer