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关于东部凯富酒店的点评

2.5 out of 5
东部凯富酒店
440 Second Ave N, Sudbury, ON

点评

8.0

很好

10 分 - 超赞。363 条好评，共有 1002 条点评" "
8 分 - 还可以。403 条好评，共有 1002 条点评" "
6 分 - 一般。145 条好评，共有 1002 条点评" "
4 分 - 很差。46 条好评，共有 1002 条点评" "
2 分 - 糟糕。45 条好评，共有 1002 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

CHI PANG

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚
Lisa 于 2020 年 1 月 2 日 的回复
Thank you for submitting feed back. We hope to see you again soon! Lisa

8/10 还可以

David，Dorchester

满意：清洁度、员工和服务、住宿条件和设施
Decor updated. Good included breakfast.
2024 年 5 月入住 2 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi David, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

8/10 还可以

Gail

与配偶出行
满意：员工和服务，清洁度
Property is clean and convenient to travel route. Room is spacious and perhaps recently renovated. A little challenging with room on second floor and no elevator. Property has no gym.
2024 年 5 月入住 1 晚
Kurt Thuot 于 2024 年 5 月 10 日 的回复
Hi James, thank you for taking the time to complete an online review. We really appreciate and value your feedback and we are glad you enjoyed your stay. Hope to see you again soon!

8/10 还可以

James

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are new and refurbished well. Staff are very friendly and accommodating. Great plave to stay.
2024 年 5 月入住 1 晚
Kurt Thuot 于 2024 年 5 月 10 日 的回复
Hi James, thank you for taking the time to complete an online review. We really appreciate and value your feedback and we are glad you enjoyed your stay. Hope to see you again soon!

8/10 还可以

Franca

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
Kurt Thuot 于 2024 年 5 月 9 日 的回复
Hi Franca, thank you for taking the time to complete an online review. We really appreciate and value your feedback and we are glad you enjoyed your stay. Hope to see you again soon!

10/10 超赞

Jo-Anna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is very clean and close to everything
2024 年 5 月入住 1 晚
Kurt Thuot, Assistant General Manager 于 2024 年 5 月 5 日 的回复
Thank you for taking the time to share your feedback, it's greatly appreciated. We are happy to hear that your accommodations were to your satisfaction. Your words will be shared with the staff. We hope to see you again soon!

6/10 一般

Abdul Rehman

It’s was ok
2024 年 3 月入住 1 晚
Front office 于 2024 年 5 月 3 日 的回复
Hi Abdul, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we appreciate your feedback. We hope to see you again!

10/10 超赞

Daryl

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is good right by the highways and close to decent restaurants and quick food. Was great to see the renovations and improvements that they have done. The rooms and hallways were clean and bright. Only downside was the main entrance was under construction but minor in comparison to the rest of the hotels appearance and the staffs friendliness and helpfulness. Would stay again!
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 30 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn East. We sincerely appreciate and value your feedbacK. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 还可以

Leon

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quick check in and check out.
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 30 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn East. We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 还可以

Nasry

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and quiet
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 28 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn East. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 还可以

Debbie

与家人出行
It was a good stay
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 27 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn East. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 超赞

Daniel

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 15 日 的回复
Hi Daniel, thanks for taking the time do a review. We really appreciate and value your feedback. It's always great to see such positive reviews. We hope to see you again!

10/10 超赞

Gina

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi Gina, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

10/10 超赞

Tammy

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi Tammy, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

10/10 超赞

Jason

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi Jason, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

8/10 还可以

Monique

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 23 日 的回复
Hello Monique, thank you for taking the time to complete a review. We appreciate your feedback and we're glad you enjoyed your stay. Hope to see you again. Take care!

10/10 超赞

GERARDO

2024 年 4 月入住 2 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi Gerardo, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

8/10 还可以

Timothia

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 13 日 的回复
Hi Timothia, thank you very much for taking the time to complete a review. We really appreciate and value your feedback. It's always nice to see positive feedback. Hope to see you again!

10/10 超赞

Ellen

满意：清洁度、员工和服务、住宿条件和设施
Nothing everything was goid
2024 年 4 月入住 1 晚
Kurt Thuot 于 2024 年 4 月 21 日 的回复
Thank you for your valued business and trusted feedback. We love that you enjoyed your stay here with us and hope to see you again soon.

2/10 糟糕

Tyrah

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 9 日 的回复
Hi Tyrah, thank you for taking the time to complete a review. We sincerely apologize for failing to exceed your expectations. We hope for an opportunity to properly host you in the future.

8/10 还可以

Susana

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 9 日 的回复
Hi Susana, thank you for taking the time to complete an online review. We really appreciate and value your feedback and we are glad you enjoyed your stay. Hope to see you again soon!

6/10 一般

Yvonne

满意：清洁度
Hard to find entrance due to construction. No signal on tv. Patio door convenient with dog.
2024 年 4 月入住 1 晚
Kurt Thuot 于 2024 年 4 月 18 日 的回复
We really appreciate and value your trusted feedback and we are happy you enjoyed your stay! Hope to see you again. Take care!

8/10 还可以

Marie Claire

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 18 日 的回复
Thank you for your valued business and trusted feedback. We love that you enjoyed your stay here with us and hope to see you again soon.

10/10 超赞

Robert

2024 年 4 月入住 1 晚
Front Office 于 2024 年 5 月 7 日 的回复
Hi Robert, we really appreciate you taking the time to provide us with great feedback and we are really glad you enjoyed your stay. It's always great to see positive feedback! We hope to see you again!

10/10 超赞

Karen

商务旅客
Clean, quiet. Love that it had a microwave and a mini fridge. Newly decorated. Well stock decent breakfast. Glad I stayed there.
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 13 日 的回复
We appreciate your feedback and we are glad you enjoyed your stay. Looking forward to seeing you again. Take care!

8/10 还可以

Richard

与配偶出行
满意：清洁度、员工和服务、服务设施
Good location for my purposes.
2024 年 4 月入住 1 晚
Front Office 于 2024 年 4 月 10 日 的回复
We're glad you enjoyed your stay and appreciate your feedback. We look forward to seeing you again!

8/10 还可以

Yifei

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a very good hotel
2024 年 4 月入住 1 晚
Kurt Thuot 于 2024 年 4 月 9 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 糟糕

Penny

与家人出行
不满意：住宿条件和设施，员工和服务
New carpet in rooms. Terrible toxic smell! Had to sleep with windows open during winter. Staff could not accommodate another room. Very disappointed for two nights.
2024 年 3 月入住 2 晚
Kurt Thuot 于 2024 年 4 月 9 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 超赞

Jason

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was under renovations but did not affect the stay. The room was clean, breakfast was good
2024 年 3 月入住 2 晚
Kurt Thuot 于 2024 年 4 月 9 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly checknin
2024 年 4 月入住 1 晚
Kurt Thuot 于 2024 年 4 月 9 日 的回复
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 超赞

Kevin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The renovations, which appear to be mostly done, are very much appreciated and have updated this long-standing inn. The heating, all amenities, beds, comfort, were exactly what we needed for our stay. The breakfast was suitable for our needs, well-attended to by the staff, and stocked up well. As for parking, especially around this time of year, some sweeping of the lot and the walkways will be essential because of all the sand that's used during the year. All in all, no problems with this location.
2024 年 3 月入住 2 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

10/10 超赞

Tony

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

6/10 一般

Michael

与配偶出行
Was told there was breakfast until 10 AM. I arrived at 9:33 and was told they were done serving. 10 AM is only weekends. So no breakfast for me. Minor detail for some but knowing it’s a Holiday I picked a place that included breakfast.
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and feedback. We are sorry for the misunderstanding and that you missed breakfast. We hope you will give us another opportunity in the future to make your experience a better one.Lisa

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

10/10 超赞

mary

满意：清洁度、员工和服务、住宿条件和设施
Efficient check in 😎
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

2/10 糟糕

Matthew

不满意：住宿条件和设施，员工和服务
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your feedback. I am sorry that you did not enjoy your stay and do hope you will return for us to change your mind.Lisa

10/10 超赞

Janet

2024 年 3 月入住 2 晚
Front Office 于 2024 年 4 月 13 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 超赞

David

2024 年 3 月入住 2 晚
Front Office 于 2024 年 4 月 13 日 的回复
We appreciate your feedback and we are glad you enjoyed your stay. Looking forward to seeing you again. Take care!

10/10 超赞

Zhong rui

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good job
2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

6/10 一般

janette

与配偶出行
满意：服务设施
Le déjeuner était très moyen.
2024 年 3 月入住 1 晚
LISA WHITE 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

10/10 超赞

Sandra

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would have rated all 5 stars, however the property was under renovation at the front of the building, which made the aesthetics visually unappealing. Otherwise, our stay was great. Have booked a 2nd night.
2024 年 3 月入住 1 晚
LISA WHITE 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

10/10 超赞

Clint

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient being right beside Ontario Northland
2024 年 3 月入住 2 晚
LISA WHITE 于 2024 年 3 月 12 日 的回复
Thank you for your valued business and trusted feedback. We hope to see you again soon.Lisa White

10/10 超赞

Erik

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

10/10 超赞

Judy，Guelph

2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

8/10 还可以

Emily

团体旅客, 商务旅客
Had snacks in the lobby
2024 年 3 月入住 1 晚
LISA WHITE 于 2024 年 3 月 12 日 的回复
Thank you for your valued business and trusted feedback. We hope to see you again soon.Lisa White

10/10 超赞

Claude

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
LISA WHITE 于 2024 年 3 月 12 日 的回复
Thank you for your valued business and trusted feedback. We hope to see you again soon.Lisa White

10/10 超赞

Luc

2024 年 3 月入住 1 晚
Lisa White 于 2024 年 4 月 1 日 的回复
Thank you for your valued business and trusted feedback. We are happy that you enjoyed your stay and hope to see you again soon.Lisa

8/10 还可以

LUIS

满意：清洁度、员工和服务、住宿条件和设施
Air conditioner to noise.
2024 年 3 月入住 2 晚
Lisa White 于 2024 年 3 月 8 日 的回复
Thank you for your valued business and trusted feedback. We love that you enjoyed your stay and hope to see you again.Lisa

10/10 超赞

Debbie

满意：住宿条件和设施
Poor TV channels. Not handicapped friendly and the pillows are awful. Beds were comfortable and the staff was friendly
2024 年 3 月入住 1 晚
LISA WHITE 于 2024 年 3 月 8 日 的回复
Thank you for your valued business and trusted feedback. We love that you enjoyed your stay and hope to see you again.Lisa

8/10 还可以

Rachel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Lisa White 于 2024 年 3 月 8 日 的回复
Thank you for your valued business and trusted feedback. We love that you enjoyed your stay and hope to see you again.Lisa