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Surabaya Suites Hotel Powered by Archipelago

4.0 star property
Family-friendly hotel connected to a shopping center in Embong Kaliasin with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Surabaya Suites Hotel Powered by Archipelago

Outdoor pool
Front of property
Junior Suite King | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Lobby sitting area
Reviews
7.4

Good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
The price is $26
$33 total
includes taxes & fees
Jun 20 - Jun 21

Explore the area

Map
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java, 60271
  • Popular LocationSurabaya Plaza Shopping Mall1 min walk
  • Popular LocationGrand City Surabaya7 min walk
  • Popular LocationTunjungan Plaza15 min walk
  • AirportSurabaya (SUB-Juanda)38 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

It was ik
Bakhtiar
Jun 26, 2023
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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Junior Suite King

Junior Suite King | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Deep soaking bathtub
  • 516 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite King

Junior Suite King | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Twin

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite Twin Bed

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Twin Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Luxury Room

Living area | LCD TV

Deluxe Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Historical King

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Historical King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Historical Twin

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior King Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite Historical Twin

In-room safe, desk, blackout drapes, iron/ironing board

Business Suite Historical Twin

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool
Midtown Residence Surabaya
Pool
Kids pool
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (26)
The price is $31
$37 total
includes taxes & fees
Jun 26 - Jun 27
Midtown Residence Surabaya

About the neighborhood

Surabaya

Located in Embong Kaliasin neighborhood, Surabaya Suites Hotel Powered by Archipelago is connected to a shopping center. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Traveling with kids? Consider Taman Hiburan Rakyat, or check out an event or a game at Gelora 10 November Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk
  • Submarine Monument - 6 min walk
  • Grand City Surabaya - 7 min walk
  • Tunjungan Plaza - 15 min walk
  • Galaxy Mall - 7 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 13 min walk
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Plaza Surabaya - ‬4 min walk
  • ‪Long's Resto WTC - ‬2 min walk
  • ‪J.CO Donutes and Coffee - ‬2 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Pizza Hut - ‬4 min walk

About this property

Surabaya Suites Hotel Powered by Archipelago

Family-friendly hotel located in Embong Kaliasin
Located close to Tunjungan Plaza, Surabaya Suites Hotel Powered by Archipelago provides a terrace, an art gallery on site, and shopping on site. Treat yourself to a body treatment, a manicure/pedicure, or a facial at the onsite spa. Fitness classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), express check-out, and 1 meeting room
  • ATM/banking services, a porter/bellhop, and luggage storage
Room features
All 230 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Taman
  • Coffee Bar

Things to do

  • Art gallery
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 48.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17 (one-way)
  • Rollaway bed fee: USD 48.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Hotel Surabaya Plaza
Surabaya Plaza
Surabaya Plaza Hotel
Surabaya Plaza Hotel Java
Surabaya Suite Hotel
Surabaya Suite
Horison Suites Surabaya Hotel
Surabaya Suites Hotel
Surabaya Suites
Horison Suites Hotel
Horison Suites Surabaya
Surabaya Suites Hotel
Surabaya Suites Hotel Powered by Archipelago Hotel
Surabaya Suites Hotel Powered by Archipelago Surabaya
Surabaya Suites Hotel Powered by Archipelago Hotel Surabaya

Frequently asked questions

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago?

As of Jun 17, 2024, prices found for a 1-night stay for 2 adults at Surabaya Suites Hotel Powered by Archipelago on Jun 20, 2024 start from $26.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surabaya Suites Hotel Powered by Archipelago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Surabaya Suites Hotel Powered by Archipelago?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Surabaya Suites Hotel Powered by Archipelago?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Surabaya Suites Hotel Powered by Archipelago?

Check-out is at noon.

Does Surabaya Suites Hotel Powered by Archipelago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 17 one-way applies.

Where is Surabaya Suites Hotel Powered by Archipelago located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Surabaya Plaza Shopping Mall and Tunjungan Plaza. Balai Pemuda and World Trade Centre are also within 5 minutes. Surabaya Gubeng Station is 13 minutes by foot.

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 106 reviews" "
Rating 8 - Good. 44 out of 106 reviews" "
Rating 6 - Okay. 35 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kok Poh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Value for money. Surabaya plaza next door with lots of food and shopping. Other shoppings grab only cost less than $2.00. A convenient place to stay.
Stayed 3 nights in May 2024

4/10 Poor

Engku Hartini Binte

Stayed 3 nights in Apr 2024

10/10 Excellent

Hock Sing

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Bakhtiar

Liked: Staff & service
It was ik
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
The staff are friendly and helpful. The place is clean but the building needs painting and some repairs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert E

Stayed 5 nights in Apr 2022

10/10 Excellent

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Kuwat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Kuwat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very convenient and friendly staff allowing us the flexibility and freedom to peruse with ease
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located next to a mall. Room is spacious too
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beside surabaya plaza. Breakfast however not much variety
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
I was given a smoking room when it was stated non-smoking in my booking. Luckily the room did not reek of smoke although it did when i step outside. The staff did apologise to me and offered to change room once a non-smoking room is available. The condition of the gym/fitness centre was quite poor. Both treadmill machines were down and the stationary bikes were old. The pool was decent. The room was comfortable but I had some issues with the towels and sheets, as stains were visible. All in all, it was a fairly modest place to stay and I would still recommend this hotel to non-fussy stayers.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money... spacious rooms with business table separately... cleanliness and daily room cleaning, good food at the restaurant... good for business travel , or to stay and see around Surabaya, all positive experience except for the WiFi...lobby WiFi had no issues, WiFi repeatedly get disconnected once inside the room...and had difficulty in connecting..if not for that ... great, stay👍
Stayed 5 nights in Jul 2019

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was in a great area across from a mall, rooms were a little older than expected but comfortable, price could be adjusted to reflect dating decor but overall comfortable stay
Stayed 1 night in Jul 2019

6/10 Okay

Jackmond

Liked: Staff & service
The room given was a big room. Breakfast was very chaotic as the hotel was hosting a big group during my stay and there was not enough food for all. The Gym and the Swimming pool looks dated and not very inviting.
Stayed 3 nights in Jul 2019

6/10 Okay

Hei Tung

Liked: Staff & service
Book if the price stay low
Was joining a sunrise trip to mount bromo and leaving for Yogyakarta the next day by train. So really just stayed for a short rest at the evening. Location is good - next to mall, close with train station. Condition is not the best but expected given the very low price, also very acceptable for a short stay. One major down side is that some room is facing the lobby, and despite we were staying at the top floor the noise from the lobby is still quite notable. Overall quite ok for our short stay given the price.
Stayed 2 nights in Jun 2019

6/10 Okay

Yoana

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For my 1 night stay, I changed 3 rooms in total. Couldn't find a electric point for charging my laptop and mobile. Housekeeping told me to plug out table lamp and use power point, leaving the room darker (it was already pretty fun). The toilet flush doesn't work very well in the 1st room, also pillows looks old and out of shape (believe me, you won't want to touch it!). Requested for change of pillow and they offer me to change to a better room. 2nd room was not tidied and in total mess (I took picture but i will not post it here). 3rd room is a little better but it was a really a nightmare for me and I will never recommend this hotel to anyone.
Stayed 1 night in Mar 2019

10/10 Excellent

Qomaruddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Qomaruddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied and recommended
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the shopping mall and convention centre
Stayed 3 nights in Nov 2018

2/10 Terrible

Caroline

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor experience
The hotel is in a poor state - although laundered, sheeted were ripped with some holes darned and some not. There were also pen marks on the sheets. Tiles were chipped throughout the property including in the swimming pool. The pool water was quite dirty with leaves and some litter in. The loungers were very old and some were also broken. In the bar, the service was fine if slow but we decided against eating in the property when we saw a large rat next to the bar which is located in the centre of the hotel. There are some restaurants in the shopping centre near the hotel and it is walking distance to the train station.
Stayed 1 night in Sep 2018

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Plaza Boulevard, Jalan Pemuda 31-37, Surabaya, East Java