6/10 一般
Faye D.
2025 年 10 月 23 日
不满意：清洁度
The property itself is a great layout & plenty of space inside & out. The location is excellent & we enjoyed looking out at the lake & using the water craft on the lake. However, the cleanliness & presentation of the property was really disappointing. We had to clean the kitchen, including the fridge & freezer when we first arrived. The freezer stunk & was filthy. We were not provided with cloths in the kitchen or tea towels so we had to buy these. The handrails on the stairs were also filthy & we had to clean these as well. The laundry wasn't clean & the laundry baskets provided were both broken, which wasn't a good look for a holiday home. They should have been replaced. There were dirty rags in one. We couldn't find an iron. Most drawers in the bathrooms & living areas were not clean & were messy. The storage cupboard for towels was a total mess. There were marks on most doors & windows, particularly little hand prints down low. The rubbish bin in the kitchen is rusted & wasn't clean. There was still rubbish in the bin. All rubbish bins in the bathrooms were not clean. The floors were not clean. The mop bucket was broken. The rubbish wheelie bins had not been emptied so we couldn't dispose of our own rubbish in those bins by the end of our stay & had to use a public bin on the other side of the road. We only had 1 small pot to cook with & had to improvise with fry pans to do all our cooking. We expected a lot better & have had better in holiday home presentation.
Faye D.
2025 年 10 月入住 7 晚