"The hotel restaurant offers very good and wide varieties of food. There is even a surprise offer from hotel with a professional photographer taking 30mins of free photo for guests."
"We had a fantastic stay with family at this hotel. The rooms were spotless and spacious, with very comfy beds. The friendly dogs made the kids’ stay even more enjoyable. Service was excellent throughout, and Jeff the manager was simply outstanding. The quiet location offered stunning views — a perfect retreat. Highly recommended!"
"We have mixed views on this Banyan Tree Property. The room and the grounds were lovely and very well maintained, including things for kids to do, however there were some key details lacking which means this property falls short of the standards we expect from Banyan Tree. Firstly the service was quite frosty and not as attentive as it could have been, I know there was a language barrier, but it doesn’t account for everything. Please note I would not put our butler in this category - Teresa was absolutely fantastic and a testament to the hotel. Nothing was too much effort for her and she made our stay very enjoyable. Secondly, the breakfast was very average in terms of quality of food and service. I would expect much better from a five star property. Finally, there was a terrible paint fumes smell at the swimming pool on the final day of our stay. Other guests also commented on this."
"5 Star Ultra Short Review | Must Visit!
This mountain resort is a stunning hidden five-star paradise, perfect for travelers chasing peace and natural beauty.
Surrounded by rolling green mountains and drifting mist, the resort boasts dreamy ink-painting scenery and fresh healing mountain air. There is no need for sightseeing trips, as staying indoors offers a complete premium relaxing vacation.
The rooms are immaculately clean, quiet and tastefully decorated with elegant Eastern style. Equipped with soft bedding, great sound insulation and modern facilities, they deliver outstanding comfort and total privacy for a restful stay.
The service is absolutely exceptional. The staff are warm, attentive and professional, providing thoughtful home-style hospitality all day long. They handle every detail perfectly without being intrusive, bringing a cozy homely vibe that attracts countless global travelers.
The rooftop terrace is the biggest highlight, offering breathtaking panoramic mountain views. It is an ideal quiet spot to enjoy mountain breezes, peaceful forest sounds and stunning sunrise and sunset scenery, far away from crowds and noise.
The dining experience is delightful with fresh local ingredients and healthy light flavors. The starry night view is incredibly gorgeous with no urban light pollution.
Overall, this is one of the best mountain getaways. Amazing views, cozy rooms and perfect service make it totally worth booking. Strongly recommend!"
"The location is absolutely perfect. You are right on the Li River, and it's an easy walk to both the wharf and the bustling West Street, yet the hotel itself is quiet and peaceful.
The facilities were clean and modern, and all the staff were friendly and helpful. Highly recommend.
(It would be absolutely perfect if they added a coffee machine to the breakfast area, but this was a minor thing in an otherwise wonderful stay.)"