Holland America Line Rules and Restrictions

General Rules and Restrictions

  • Your credit card will be charged the deposit amount due.
  • Any changes made to your booking after final payment will incur penalties charged by the cruise line; including re-faring, name changes, air cancellations, etc. To determine applicable change fees for your reservation, please call us at 1-866-310-5768
  • Any payment not received by its due date will result in your reservation being cancelled. You would then be responsible for any applicable cancellation penalties
  • All listed rates are valid for U.S. and Canadian residents only.
  • All passengers must provide proof of citizenship when boarding the ship, even if your cruise includes only domestic destinations. If your cruise is an international sailing, the countries you visit will also require proof of citizenship. We strongly recommend bringing a valid passport as this is the only form of identification accepted by most countries as required by the US Department of State for reentry into the United States.
  • Some countries require visas. You will need both a visa and a passport if your cruise departs from or visits a port of call that requires a visa. You are responsible for acquiring the necessary visas. If your cruise departs from or visits a port of call that requires a visa you must have a valid passport for your trip. Non US citizens must present a valid passport and any visas or travel documents required for re-entry into the US. Contact your consulate for specific requirements.
  • It is your responsibility to check on all required documents as requirements are subject to change and differ for various itineraries. To learn about visa requirements, or to purchase a passport or visa, visit the CIBT Web site.
  • View the cruise line's cancellation policiesOpens in a new window.
  • View the cruise line's general conditions, rules and regulationsOpens in a new window.

Age Restrictions

  • The minimum Guest age to sail is 6 months of age at the time of embarkation in order to sail on Alaska, Canada/New England, Caribbean, Europe, and Mexico cruises. On all other cruises, where there are more than 2 consecutive sea days, the minimum Guest age is 12 months of age at the time of embarkation in order to sail. No Guest under 21 years of age is permitted to book a cruise, and any Guest under 21 years of age must travel in a stateroom with a Guest 21 years or older who shall assume responsibility for their care during the cruise. For family groups booking multiple staterooms, the minimum age for at least one person in each stateroom is 16 years of age, provided they are traveling with a parent or legal guardian. We are unable to accept group reservations for student or youth groups that do not conform to our minimum age requirements.

Pregnancy Restrictions

  • Guests who will enter the 24th week of pregnancy by the last day of the Cruise agree not to book the Cruise or to board the vessel