Great staff, but very small seats and a small airplane. Had to squeeze next to a women with a big service dog that made the 3 hour flight very uncomfortable. Even though the dog was calm, it was nervous and kept releasing gas all flight, and its owner insisted on making me go next to the window with no where to get some air, which made the ride uncomfortable to say the least!! And the owner slept the whole flight with no care about the other passenger! It was not entirely the airline fault, but I cannot get over how rude that passenger is!. I think the airline should charge require pet owners who want to bring their pets for their own seats, like any other kid charged full price!