Zanzibar All inclusive Vacations

We recently stayed here and picked the hotel because of a couple of things - quiet beach and the eco friendly credentials - both of which we thoroughly enjoyed and I’d give a 5 star for that. The staff are really great and mostly super helpful - once they get to know you especially if you are not Italian. Couple of things to note: The hotel is 90% catered to Italians so if you don’t like pasta and pizza you are pretty much stuck. One of us was vegetarian so ate pizza and chips the entire time which wasn’t so nice! On the positive side the gelato was first class but you had to ask for it , so if you didn’t know, you would easily miss out on it! And if you want to take nice insta worthy pictures after dressing up in the evenings then better be prepared to pay premium for a drink just to get a nice glass or land up taking picks in papercups because that’s all you get as an All inclusive paying customer! And noop apparently it’s non negotiable to get a decent glass at the bar otherwise! Finally our room - it was probably the farthest from the beach and right behind the amphitheater. The room was smelling mouldy and full of mosquitoes when we entered which to be fair they fixed quickly by cleaning with a strong cleaner and spraying with repellent. But we couldn’t do much about the noise level in the evening. Overall we loved the beach and the quiet location of the hotel.

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

Beautiful property with the best staff on the planet. Service was truly exceptional.

Our stay at Diamonds Mapenzi Beach had several positive aspects. The location is good, the pool area is nice, and the staff are friendly, welcoming, and helpful throughout the stay. That said, there are a few points worth being aware of. The rooms appear more worn in reality than the pictures suggest, which detracts from the overall impression. In addition, the food unfortunately falls below expectations. Considering the price, the culinary experience could have been significantly better. This becomes particularly noticeable when compared to similar hotels in destinations such as the Seychelles or Cape Verde, where the food standard is often higher within the same price range. It is also worth mentioning that the Hotels.com Gold benefits (Early/Late checkout, Upgrade) do not seem to apply here (even when listed on confirmatio). However, this appears to be more an issue with Hotels.com rather than the hotel itself. Overall, a perfectly acceptable place to stay, but somewhat overpriced for the experience it offers.

Such an amazing place I loved coming back to a clean hotel room and the food was amazing. Cleanest hotel I’ve ever been to by far ! Beach is amazing and such friendly amazing staff!

Our stay at Diamonds Mapenzi Beach had several positive aspects. The location is good, the pool area is nice, and the staff are friendly, welcoming, and helpful throughout the stay. That said, there are a few points worth being aware of. The rooms appear more worn in reality than the pictures suggest, which detracts from the overall impression. In addition, the food unfortunately falls below expectations. Considering the price, the culinary experience could have been significantly better. This becomes particularly noticeable when compared to similar hotels in destinations such as the Seychelles or Cape Verde, where the food standard is often higher within the same price range. It is also worth mentioning that the Hotels.com Gold benefits (Early/Late checkout, Upgrade) do not seem to apply here (even when listed on confirmatio). However, this appears to be more an issue with Hotels.com rather than the hotel itself. Overall, a perfectly acceptable place to stay, but somewhat overpriced for the experience it offers.

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

Beautiful property with the best staff on the planet. Service was truly exceptional.

Such an amazing place I loved coming back to a clean hotel room and the food was amazing. Cleanest hotel I’ve ever been to by far ! Beach is amazing and such friendly amazing staff!

Location of property , service by staff, manicured landscape , pools and overall being at one resort all excellent. Had a room closest to ocean and felt great. Sea safari by Jackson is a treat. Rooms are spacious. Food options are many. We are used to some different taste we felt at their specialty restaurants. General buffet is outstanding with plentiful of choices. Overall you will be happy you stayed here.

Overall this is an okay place to escape for a short period of time. The staff are nice and helpful, however: - if you do “all inclusive” expect more things to be excluded than included. They are not very generous with this. - very strict hotel policies that impact guest experience. For example we asked for a late checkout and inquired if there was any guest arriving to use the same room that day. The staff said no one was coming to use the room, but if we wanted a late check out it would be charged $50 (USD) to use the room for two more hours. This is just poor hospitality and guest experience management. As soon as check out time came we were charged even for a bottle of water. - amenities: the property itself is great but small things like the gym are in very poor condition. Additionally bar hours are limited and they call close by 11pm. - staff: this is definitely where they do well with very nice staff, but again expect them to follow strict policies with no exception or flexibility.

Beautiful property with the best staff on the planet. Service was truly exceptional.