2 star Shopping hotels in Downtown Barcelona, Barcelona

I was looking for room for 4 people since my kids are all grown. And I found and booked this "hotel" through Expedia. On the day of check in, we came off from cruise ship with big luggages arrived at the address that Expedia sent. It was a apartment/condo and nobody was there!!! With the help from local people, I called the number on the Expedia confirmation paper. A man answered and told me that I had to come to different location to check in. He just gave me an address and hung up without giving me any direction, I had to spend 30 minutes to find out where that location was. To make long story short, neither Expedia nor the hotel gave me any information about the check in location is different than actual apartment. If I knew that in advance, I would not have to run back and forth with luggages and would not waste money and effort. There was no linen/cleaning service during our stay (3 nights). The only thing that made me happy was the size of the apartment with living area and kitchen.