Lobby

Reviews of Travelodge by Wyndham Aberdeen

2 out of 5
Travelodge by Wyndham Aberdeen
521 W Wishkah St, Aberdeen, WA

Reviews

6.6
Rating 10 - Excellent. 132 out of 722 reviews" "
Rating 8 - Good. 224 out of 722 reviews" "
Rating 6 - Okay. 178 out of 722 reviews" "
Rating 4 - Poor. 95 out of 722 reviews" "
Rating 2 - Terrible. 93 out of 722 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Marc

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was musty smelling like old cigarette smoke. Pillows were uncomfortable. I walked out of a brewery a block down the street as i felt unsafe. No obvious dirt but felt dirty. Front desk staff was amazing, quick in and out. Water with heavy scent of chlorine, i would not drink it
Stayed 1 night in May 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Room was clean. Staff was friendly. The area around the hotel is run down.
Stayed 1 night in Apr 2024
Response from Front Desk Supervisor on Apr 26, 2024
Thank you, Have a good day!

2/10 Terrible

Benjamin Garcia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio y cuartos no good
Stayed 1 night in Apr 2024

4/10 Poor

Ashley

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Some items listed weren't there upon arrival. Our rooms were selected to sleep 5. I could have sworn it said there was a sofa pull out sleeper and there was nothing of the sorts, just 2 queen beds when we had 5 to sleep in each room! There was no bidets in the rooms. 1 rooms heater would only blow cold air and almost every outlet didnt work to charge things. 1 lamp wouldnt work either when there are only 2 to light the room to begin with. Upon checkout it was clear thus room was a continual complaint room and i was told i should of said something sooner and they could have moved us but no sorry or comp for anything. Our rooms were ajoined ones and there was no carper/padding where the two rooms met, and the beds only had 3 sheets on em no comforter which made for chill nights especially when the 1 heater wouldn't work.
Stayed 3 nights in Apr 2024
Response from Front Desk Supervisor on Apr 14, 2024
Ashley, upon checkout you told our front desk about the heating and outlet issues. We had our maintenance check on the complaints immediately. The heater is operating correctly(hot and cold air) and there is a switch on the wall that turns on and off the power to some of the outlets. If you had brought these issues to our attention before your checkout date we would have been able to explain/fix the issues or move you to a different room. I will look into the third party that is saying we have bidets and pull out beds as we do not advertise these amenities. We encourage guests to bring any questions or concerns to the front desk so we can address them accordingly. I apologize for the confusion and hope you have a good day.

4/10 Poor

Todd

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were very kind and appreciative
Stayed 2 nights in Mar 2024
Response from Front Desk Supervisor on Mar 17, 2024
We appreciate the kind words, we hope to see you again.

4/10 Poor

JEFFREY

Disliked: Cleanliness, staff & service, property conditions & facilities
floor was soaking wet like previous tenant has spilled water outside of bathroom. I mean wet! Could not walk in bare feet.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 9, 2024
I apologize about this, if the front desk was made aware they would have been able to move you to a dry room.

8/10 Good

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but its a clean and comfortable place to sleep for the night. Friendly staff, conveniently located, reasonable price. Will likely stay again if we make our way back through.
Stayed 1 night in Mar 2024
Response from Front Desk Supervisor on Mar 3, 2024
Thank you, hope to see you again if you come through.

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
too many shady characters hanging out in one unit
Stayed 2 nights in Feb 2024
Response from Front Desk Supervisor on Mar 1, 2024
We do not discriminate due to looks. Hope you have a better day. :)

6/10 Okay

Linda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the room was pretty run down, the bathroom ceiling was caving in and looked awful. the plug outlet didnt work, had to get an extension cord from office. sketchy ppl hanging around outside the rooms. found bed bugs.
Stayed 1 night in Feb 2024
Response from Bianca R. on Mar 1, 2024
Our staff checked the room you stayed in for any bedbugs. We even had our pesk control come double check. No bed bugs here.

8/10 Good

Rosa

It was nice and clean
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Mar 1, 2024
We appreciate your review, have a great day!

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was OK for a night. Tv wasn't that great.
Stayed 1 night in Feb 2024
Response from Front Desk Supervisor on Feb 20, 2024
We encourage guests to bring any concerns to the front desk. They may have been able to help with your tv questions.

8/10 Good

Zenaida, Pasco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was good especially during checkout. The unit needs upgrade - the bathroom door needs to be replaced, there are cracks on walls and ceiling, and the bathroom didn’t work. Someone needs to inspect each room and repair or replace things that are not working.
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on Feb 2, 2024
We appreciate the honesty and will make our maintenance aware of any issues that need to be addressed.

6/10 Okay

Keith

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Supervisor on Feb 2, 2024
Have a good day.

6/10 Okay

Keith

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Supervisor on Feb 2, 2024
Have a good day.

6/10 Okay

Keith

Stayed 2 nights in Jan 2024
Response from Front Desk Supervisor on Feb 2, 2024
Have a good day.

6/10 Okay

Keith

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Supervisor on Feb 2, 2024
Have a good day.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Supervisor on Jan 26, 2024
Glad to hear your stay with us was 10/10! :)

6/10 Okay

Tina, Alamo

Traveled with family
Liked: Cleanliness
It was a nice motel at a convenient location. Very basic no fuss place to stay
Stayed 4 nights in Jan 2024
Response from Front Desk Supervisor on Jan 26, 2024
Thank you for the review.

10/10 Excellent

Jian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Desk Supervisor on Jan 10, 2024
Glad to hear your stay was 10/10!Have a super day. :)

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest to my work Staff very friendly
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Jan 2, 2024
We appreciate your kind words. Have a great day!

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
It was a bed, so we could sleep at night. Looked like there was a booger on the wall in the bathroom. Heat was turned off when we arrived.
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Feb 2, 2024
Glad we could provide a safe place for you to rest.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Dec 24, 2023
We appreciate the 5/5!Hopefully we see you again in the future. :)

4/10 Poor

alma

Traveled with family and small children
Disliked: Property conditions & facilities
There was no tv
Stayed 3 nights in Dec 2023
Response from Front Desk Supervisor on Dec 22, 2023
Sorry about the tv issues... Our cable company was closed when we tried to call. They came out the next day and promptly fixed the outages.

4/10 Poor

John

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to add a day and the front desk clerk simply could not understand what I was explaining to her. When I checked in my tv would not work and it took a day to be fixed, The walls are poorly repaired where people damaged them The front door leaked so the heater never turned off. Overall it seemed it never received deep cleaning .. I am surprised that Travelodge does not have higher expectations of where they hang their sign.. I also booked a room for my helper and he had to switch rooms due to the refrigerator missing and coffee maker.. They were willing to find a coffee maker but not a fridge. We were in town for a week doing a job as I am a contractor and we had rooms side by side where we could back the trucks up together and be able to pay attention to them and not have them too far from the room. A lot of undesirable people standing around here and there and the Lady next door was constantly outside my door smoking and talking.. Just an overall poorly maintained and poorly operated hotel and the rates are higher than the nicer places nearby , would sleep in my truck in the freezing weather before staying in that dump again..
Stayed 3 nights in Nov 2023
Response from Front Desk Supervisor on Dec 22, 2023
As we don't allow smoking in our rooms our guests are asked to smoke outside instead. We deep clean each and every room after a guest checks out.Sorry you had some difficulties.

8/10 Good

June

Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Jan 10, 2024
Thank you for the review!

8/10 Good

Patrick

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Dec 8, 2023
Thank you, have a good day!

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Dec 8, 2023
We appreciate the review!! Have a super day!

10/10 Excellent

Mary

Stayed 3 nights in Nov 2023
Response from Front Desk Supervisor on Dec 22, 2023
Thank you for the review, have a great day!

8/10 Good

Lorraine

Liked: Staff & service
Disliked: Amenities
The personnel are friendly and helpful. The property was worn but clean.
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Dec 2, 2023
I'll pass on the kind words to our staff. Have a great day!

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
The room was small but clean. It is a bit in need of improvement. The door to the bathroom had been repaired but you could still see where it had been splintered and someone had punched a hole. The staff were kind and personable.
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 24, 2023
We appreciate your review and will notify our maintenance of your concerns.

10/10 Excellent

Devin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 24, 2023
Thank you. Have a good day!

4/10 Poor

Mark

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For an overnight stay it was an ok place. It has improvement potential and the guest rooms need some love and updating - mostly the bathroom(s).
Stayed 1 night in Aug 2023
Response from Front Desk Supervisor on Nov 19, 2023
I will notify our maintenance to give the bathroom of the room you stayed in some love. :)

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 17, 2023
Thank you for your review :)

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 10, 2023
Thank you!

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and always willing to help.
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 7, 2023
Thank you!!

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2023
Response from Front Desk Supervisor on Nov 10, 2023
Thank you

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Nov 7, 2023
Thank you!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, accommodating staff. Very clean and well kept room.
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Nov 3, 2023
We appreciate your kind words and will pass them onto our staff.Have a great day!

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Nov 3, 2023
We appreciate your review.Safe travels!

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Oct 2023
Response from Front Desk Supervisor on Oct 31, 2023
We appreciate the kind words. Safe travels! :)

10/10 Excellent

Devin

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to rest and find peace at a time of great conflict in my life. Thank you.
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 29, 2023
No, thank you! We hope to see you in the future :)

2/10 Terrible

Jay

Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Nov 19, 2023
Only one star? :(

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 23, 2023
Thank you for your review.We hope to see you next time!

6/10 Okay

Bethany

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 23, 2023
Have a good day. :)

10/10 Excellent

Scott

Stayed 2 nights in Oct 2023
Response from Front Desk Supervisor on Nov 10, 2023
We appreciate the review, have a great day!

8/10 Good

Allen, salt lake city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 15, 2023
Thank you Allen, hope you have a great day!

4/10 Poor

Joseph

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The woman in the office was very nice and helpful, but the hotel building itself is very rundown.
Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 15, 2023
Have a good day.

10/10 Excellent

Courtney

Stayed 1 night in Sep 2023
Response from Front Desk Supervisor on Oct 9, 2023
We appreciate the review, have a good day!

4/10 Poor

Ben Kiduk

Stayed 1 night in Oct 2023
Response from Front Desk Supervisor on Oct 7, 2023
Have a good day.

8/10 Good

Irvharc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Front Desk Supervisor on Oct 7, 2023
Thank you for your review.