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Reviews of Jannah Eastern Mangroves Suites

Jannah Eastern Mangroves Suites
Dhafeer St., Abu Dhabi

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Shocking Experience From Start To Finish
Shocking experience from start to finish, I arrived at Eastern Mangroves Suites to be told I had to move to another hotel (Andalus Al Seef) because the hotel I'd booked (all the way IN FEBRUARY might I add) was overbooked! Had to get another taxi and pay for it all myself. I missed the qualifying for the Formula 1 because I had to move hotels and waited 2 hours to check-in at the new hotel. I recieved no compensation plus they tried to charge me over 1000 AED more than the actual price of my original room at Eastern Mangroves. I am extremely unhappy with the service at both hotels and how this mix-up happened. Stay well clear if you want a stress free and enjoyable stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! Highly Recommended
Superb! Highly recommended!

8/10 Good

abdulla, abu dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Very nice location facing the sea with beautiful view and nice boat activities.

10/10 Excellent

Silvergirlracer, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
We stayed here for one week in Octber 2014. First of all the staff are just amazing. They always greet you with a friendly hello and nothing is too much trouble. That said they are not overbearing. The accommodation is fantastic - very clean, very spacious and with beautiful views over the Mangroves. Location is excellent; not in the City but close enough to get to the Corniche, various malls or Yas Island cheaply by taxi. We had a two bedroom apartment which was ample for two adults and a 6 year old. The massive terrace was wonderful to sit out on at night. Each bathroom had robes, towels the size of blankets (!) and beautiful toiletries that were kept well stocked. The beds were mega comfy and wardrobe sapce plentiful (floor to ceiling wardrobes). There is a Waitrose supermarket on site along with a Johnny Rockets, Carluccios, BOA Steakhouse and Peppermill Indian Restuarant. Peppermill was excellent, definaltey worth a visit and good value for money. We would definately stay again.

2/10 Terrible

nina, california

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice location but frustrating service
No microwave had to get our own. Housekeeping cleans kitchen n leaves bedroom n bathroom without towels n rolls. Service is slow. The only helpful person was Nadia. She helped me locate Indian palace at mushrif mall( food was though not good :( ) I won't stay there any more as I hate to get zero service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

Santana, New York, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
The hotel was extremely amazing! U won't go wrong! We got upgraded from a one bedroom to a two bedroom! The grounds of the hotel are amazing! It has restaurants and a grocery store. The only complain is that they need to do better on getting the guest a taxi. Staff was perfect, very friendly & helpful. Check in & out was smooth with no problems. Will return!
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

Sam, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and relaxing hotel
The hotel staff was excellent and courteous. Most importantly the kids enjoyed the hotel, swimming pool and room was spacious. Hotel does not have in room dining service, and independent restaurants are on the ground floor. Nice restaurants and view of the hotel and nighttime is very relaxing. We would come back next time when visiting Abu Dhabi.
Response from Abdellatif Erraji on Nov 22, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

James, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Perfect all around. Beautiful views of the mangroves. Great restaurants. Great staff

10/10 Excellent

JD, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you want to relax
The hotel was nice, however I have a pick with Hotels.com, When we arrived and tried to check in, there was NO confirmation in the hotel system, even Thu, I had a confirmation #. They put a hold on my credit card, for over the amount that Hotels.com had quoted. ( The hold is still ON). Until the next day when they received the confirmation. The staff were nice, the hotel is good, the location is great if you want to relax, the city is a bit far , we tried 2 of the restaurants in the hotel , one middle eastern ( give it 2.5 star) the food was not hot, and it was pricy . The other restaurant was an Indian Great food & Service. It worth the money. Overall we enjoyed over stay there.
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

simon, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very good, indeed
All the staff are a credit to this hotel
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

Abdullah, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

6/10 Okay

Sultan, UAE

Liked: Cleanliness, property conditions & facilities, room comfort
The Mangroves
For a first impression I would say its unique the reason why because of the Mangroves and the ambient of the place it's is a Good experience although there was a party going that night which spoiled the theme of the place the staff are friendly and the facilities are good although they need to improve their services and appearance overall i would recommend it
Response from Abdellatif Erraji on Nov 22, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home. and just to let you know that all above comments will be taken on high level of consideration. Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
نايس
نايس

8/10 Good

khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

AZADINE, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel ! a recommander
propreté de l'hôtel irréprochable , digne d'un palace. Personnel de chambre discret avenant , professionnel , efficace , souriant , serviable. Excellente situation de l'hôtel. Services et équipements excellent !
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

8/10 Good

الشارقة, الامارات

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
بشكل عام الفندق. جيد لانه يعتبر جديد. هناك نقص بادوات الطبخ والتنطيف الموجوده فالشقه. وبعض المطاعم. غير مفتوحه إلى الان. وما يميز المكان. تنوع المطاعم. والسوبرماركت. الموجود.يغنيك عن الخروج خارج الفندق. اظن. انني. ساعود. للسكن مرة اخرى ولكن بعد اكتمال افتتاح جميع المطاعم.
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الاجنحة رااائعه وواسعه ونظيفه ومريحة وشكر خاص Mr.jhone وهو من نيجيريا ،، لطيف وخدوم جداً
Response from Abdellatif Erraji on Jul 26, 2014
Sincerely Thank you for a great review, The Team here at Eastern Mangroves by Jannah would like to thank you and let you know that we are looking forward to welcome you back at Our hotel .Your Home Thank you again for sharing your experience on Expedia, this will help other guests to know what to expect. First Class Company Serving First Class Guests Abdellatif Erraji