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We stayed for a passing stop during the road trip. Hotel was beside the sea.
The breakfast was nice and check in was fast. Room amenities were basic and functional.
There was smoke smell in the room which is not pleasant. The water bottle provided for getting water were wet inside, made me hesitate to use.
Xiao Yu
Stayed 1 night in May 2024
10/10 Excellent
john
Traveled with partner
Jan 15, 2024
Liked: Amenities
Amazing staff excellent service very convenient location.
john
Stayed 15 nights in Dec 2023
Response from gt on Jan 19, 2024
Dear Guest,Thank you very much for choosing Airotel Patras Smart Hotel for your accommodation. We are proud to know that you enjoyed our service, convenient location and polite staff. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future.With Kind Regards,Ioannis TsoulisManager
We didn’t like the open shower that flodded the entire bathroom.
Dale
Stayed 1 night in Oct 2023
Response from gt on Oct 18, 2023
Dear Dale,Thank you for choosing to visit Airotel Patras Smart Hotel. We have well noted and appreciated your lovely rating! Do look forward to welcoming you back soon.With best regards,Ioannis TsoulisManager
Dear Arnold,We noted with pleasure the positive rating you have posted on your Airotel Patras Smart Hotel experience. And look forward to welcoming you back.With best regards,Ioannis TsoulisManager
6/10 Okay
Peter - Pantelis
Aug 30, 2023
Peter - Pantelis
Stayed 2 nights in Aug 2023
Response from gt on Sep 5, 2023
Dear Peter - Pantelis,Thank you very much for choosing to stay at Airotel Patras Smart Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Ioannis TsoulisManager
Dear Allan,We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.With best regards,Ioannis TsoulisManager
Fabulous as always. They kindly let us check out later due to our ferry arriving late (5am). I always use this Hotel. Staff are friendly and excellent.
Dawn
Stayed 1 night in Apr 2023
Response from gt on Apr 19, 2023
Dear Guest,Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet and exeed your expectations. Our team is very happy that you enjoyed your stay at Airotel Patras Smart Hotel and that you enjoyed our staff. We would love to welcome you back in the nearest future.With Kind Regards,Ioannis TsoulisManager
Good location, great breakfast, friendly staff, neat and clean room.
Shiaw tarn
Stayed 1 night in Mar 2023
Response from gt on Mar 27, 2023
Dear Guest,Greetings from Airotel Patras Smart Hotel. Thank you for your 5-star review of our hotel. We were truly pleased to hear that you enjoyed breakfast, location, room and staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Airotel Patras Smart Hotel.With Kind Regards,Ioannis TsoulisManager
Dear Chryssa,Thank you for staying in Airotel Patras Smart Hotel and sharing your positive rating. We are very glad that you enjoyed your stay and that you were happy with our service. We would love to have the chance to welcome you back in Patras for another stay.Best Regards,Ioannis TsoulisManager
We just needed a hotel for one night and this was perfect as it was near the port and bus station.
John
Stayed 1 night in Aug 2022
Response from gt on Sep 23, 2022
Dear John,We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.With best regards,Ioannis TsoulisManager
6/10 Okay
Christos, Waterown
Traveled with group
Aug 21, 2022
They claim that they’ve car parking.
They don’t. In reality it’s off street parking
Christos
Stayed 1 night in Aug 2022
Response from gt on Aug 24, 2022
Dear Christos,Thank you for choosing to stay at Airotel Patras Smart Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Unfortunately, the hotel's underground parking is only for 9-10 cars and is subject to availability.Hope you could give us another opportunity in the future to welcome you back.With sincere regards,Ioannis TsoulisManager
Dear Pranvera,
We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.
With best regards,
Ioannis Tsoulis
Manager
Friendly staff. Very eager to assist. Smooth check in and check out. Close the the train station and the harbor.
On the negatives; limited indoor parking. The area around the hotel not very clean. Limited dinning options in the vicinity.
IOANNIS
Stayed 6 nights in Jul 2022
Response from gt on Jul 22, 2022
Dear IOANNIS,
Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet your expectations. Our team is very happy that you enjoyed your stay at Airotel Patras Smart Hotel and that you enjoyed our staff. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future.
With Kind Regards,
Ioannis Tsoulis
Manager
Dear James,
Thank you for sharing your comments regarding your stay at our hotel. As Airotel Patras Smart Hotel family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Best Regards,
Ioannis Tsoulis
Manager
The hotel was modern and comfortable. Receptionists were friendly ans helpful. Breakfast was good. Unfortunately, it's far from restaurants, bus station etc. There aren"t any sights worth visiting and Patras has nothing much to offer; surprising being the 3rd city in the region@
Thomas
Stayed 2 nights in Jun 2022
Response from gt on Jul 8, 2022
Dear Thomas,
Let us thank you for choosing Airotel Patras Smart Hotel for your stay and we are glad we were able to meet and exeed your expectations. We are pleased to note that you enjoyed the comforts of our hotel including our hotel and the breakfast. We would love to welcome you back in the nearest future.
Kind Regards,
Ioannis Tsoulis
Manager
Dear Michael,
Thank you for choosing Patras Smart hotel, member of Airotel group of hotels, for your stay and taking the time to share your comments.
We appreciate your positive remarks and we are glad you had an enjoyable stay. Providing our guests with the best hospitality and service has always been our goal. Hope in meeting you again on your next visit and our certain you will find the best service.
Best regards,
Ioannis Tsoulis
Manager
Dear John.
We all appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.
All the best
Ioannis Tsoulis
Manager
Dear Guest,
We appreciate the great rating you have posted and look forward to welcoming you back at Airotel Patras Smart Hotel in the near future.
With best regards,
Ioannis Tsoulis
Manager
Dear Allan.
We all appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.
All the best
Ioannis Tsoulis
Manager
10/10 Excellent
Gary
Traveled with group
May 5, 2022
Liked: Cleanliness, staff & service
Staff very nice and accommodating. Breakfast was very good, nice selection and eating area. We had a room by the road which was noisy but the security blinds helped. The shower allowed water to go all over the bathroom floor. Hallways are very dark due to wall and floor colours.
Gary
Stayed 2 nights in May 2022
Response from gt on May 6, 2022
Dear Gary.
Thank you for choosing Patras Smart hotel, member of Airotel group of hotels, for your stay and taking the time to share your comments.
We appreciate your positive remarks and we are glad you had an enjoyable stay Your comments on the shower problem have been taken into account. We hope to have the chance to welcome you back at Airotel Patras Smart Hotel in the nearest future.
With Kind Regards,
Ioannis Tsoulis
Manager
Amazing hotel.It is the second time that I stayed there and it is best for me in Patra.perfect breakfast,Amazing amenities and staff far to the top.
Konstantinos
Stayed 1 night in Jan 2022
Response from gt on Jan 18, 2022
Dear Konstantinos,
Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is so good and you are enthusiastic from our hotel and our traditional breakfast. We appreciate also your kind words regarding our staff. Thank you again for the excellent rating and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece .
Yours Sincerely
Ioannis Tsoulis
Manager
Very friendly staff and amazing breakfast..plenty of options..room with sea view and very big rooms..definitely recommended it.
Konstantinos
Stayed 2 nights in Aug 2021
Response from gt on Sep 30, 2021
Dear Guest,
Thank you very much for the excellent rating and the perfect review!
We are especially pleased to have such a positive experience with us enjoying our room with the sea view. Makes us also very happy your comment about our Greek traditional breakfast . We appreciate your kind words regarding our staff.
We are particularly honored that you will recommend to other travelers to stay in our hotel . Thank you again and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece .
Sincerely
Ioannis Tsoulis
Manager
Αγαπητέ επισκέπτη,
Ευχαριστούμε για τη διαμονή σας στο ξενοδοχείο μας! Εκτιμούμε τη θετική σας αξιολόγηση και ελπίζουμε να σας δούμε ξανά σύντομα σε ένα από τα ξενοδοχεία του Ομίλου Airotel.
Με εκτίμηση,
Ιωάννης Τσούλης
Διευθυντής
8/29/21-
Pros- Front desk customer service, AC, beds, Wifi, train station, grocery store, cleaning staff friendly, great breakfast.
Cons- people smoking in rooms.
Verified traveler
Stayed 2 nights in Aug 2021
Response from gt on Sep 30, 2021
Dear Guest
Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is so good and you are enthusiastic from our room facilities and our traditional breakfast. We appreciate your kind words regarding our staff.
We apologize for the problem with smoking in the room.
Thank you again for your kind words and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece.
Sincerely
Ioannis Tsoulis
Manager
Dear guest
Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely,
Ioannis Tsoulis
Manager
10/10 Excellent
TSZ CHUN
Aug 10, 2021
TSZ CHUN
Stayed 1 night in Aug 2021
Response from gt on Sep 30, 2021
Dear guest
Thank you for staying with us . We appreciate your kind feedback and your excellent rating .We hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely,
Ioannis Tsoulis
Manager
The staff was really friendly and nice. The hotel is very well designed and the rooms are very comfortable. The breakfast was a bit disappointing.
Verified traveler
Stayed 1 night in Jul 2021
Response from gt on Jul 30, 2021
Dear Guest,
Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is positive . We appreciate your kind words regarding our staff.
We take in consideration your comment about breakfast and we will inform the relevant department.
Thank you again and hope to have the pleasure to welcoming you soon in one of Airotel hotels around Greece.
Sincerely
Ioannis Tsoulis
Manager
We did not expect much of this hotel when staying there one night, but we were pleasantly surprised. The only downside was that the hotel room smelled a bit of smoke
Verified traveler
Stayed 1 night in Jul 2021
Response from gt on Jul 30, 2021
Dear Guest
Thank you for choosing Patras Smart Hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is positive. We apologize for the small problem with the smell in the room.Thank you again for your comments and hope to have the pleasure to welcoming you again in one of Airotel hotels around Greece.
best Regards
Ioannis Tsoulis
Manager
Dear Guest,
Thank you for the excellent critic & rating! Your positive reviews are the greatest reward for our hotel.
We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience.
Best Regards,
Ioannis Tsoulis
Manager
Dear Guest,
Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay.
We are very glad with your excellent criticism!
Thank you again for your kind words and hope to have the pleasure to welcoming you soon in one of Airotel hotels around Greece.
Sincerely
Ioannis Tsoulis
Manager
Very comfortable room, clean with good amenities despite the COVID-19 measures in place. The location is good, with a shopping center and cafés nearby. The staff are very helpful. The rooms at the front have great sea view but they are more noisy because of the avenue traffic.
Floor in room was very dirty. Bathroom corners were moldy. Linens were tough and hard.
Amarie
Stayed 1 night in Nov 2019
Response from Manager on Dec 15, 2019
Dear Guest,
Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay. We are very sorry about the incident with the cleanliness and we have already informed the housekeeping department. We take in consideration your comment about the liners and we would like to inform you
that the immediate plans are to replace them.
We hope to have the pleasure to welcoming you again in our hotel.
Best regards
Ioannis Tsoulis
Manager
great place, although we arrived late after midnite coming from the ferry, we were welcomed at the reception. the hotel also has a parking garage, we were happy since the car was full of stuff.
the included breakfast was wonderful with Greek and international food, good coffee.
Hartmut
Stayed 1 night in Oct 2019
Response from Manager on Dec 15, 2019
Dear Guest,
Thank you very much for the excellent rating and the perfect review!
We are especially pleased to have such a positive experience with us enjoying our location and our room. It makes us very happy your comment about our Greek traditional breakfast We appreciate your kind words regarding our staff, I will personally pass my congratulations to them.
We hope to welcome you soon to one of our group hotels for a perfect stay experience.
Kind Regards,
Ioannis Tsoulis
Manager
8/10 Good
Verified traveler
Business traveler, Traveled with partner
Oct 17, 2019
Liked: Cleanliness, staff & service, amenities
The reception gentlemen is excellent. Couldn’t be more helpful.
Verified traveler
Stayed 1 night in Oct 2019
Response from Manager on Oct 22, 2019
Dear guest,
Thank you for choosing our hotel for your stay in Patras and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is good. We appreciate your kind words regarding our staff.
Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel.
Best regards
Ioannis Tsoulis
Manager
Small hotel but very nice, beds are very soft.
Staff are wonderful. Best to park on street, garage very small, tight spaces, and limited parking.
Carol
Stayed 2 nights in Sep 2019
Response from Manager on Oct 22, 2019
Dear Guest,
Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay. It pleases us to read that the general impression you have of us is good. We appreciate your kind words regarding our staff.
Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel.
Best regards
Ioannis Tsoulis
Manager
8/10 Good
Car&Driver, NY
Traveled with pets, Traveled with family
Oct 14, 2019
Liked: Cleanliness, staff & service, amenities
5 minute walk to center of town. Half a block away to supermarket and across the street from nice walking park facing the ocean and mountains...Close to ferries..
Car&Driver
Stayed 2 nights in Oct 2019
Response from Manager on Oct 22, 2019
Dear Guest,
Thank you for choosing our hotel for your stay in Patra and taking the time to share your comments about your stay.It makes us very proud to hear you are complete satisfied from your stay in our hotel.
Thank you again for your kind words and hope to have the pleasure to welcoming you again in our hotel.
Best regards
Ioannis Tsoulis
Manager
Dear Guest,
Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely
Ioannis Tsoulis
Manager
There was confusion about the parking, but the night receptionist, Andreas helped us immediately.
Dale
Stayed 1 night in Sep 2019
Response from Manager on Oct 22, 2019
Dear Guest,
Thank you for the excellent rating! Your positive reviews are the greatest reward for our hotel. We are pleased that your experience from our hotel was excellent and that you enjoyed so much our room and our staff services.
We hope to have the pleasure of welcoming you to any of our group's hotels for a perfect stay experience.
Best Regards,
Ioannis Tsoulis
Manager
Dear Guest,
Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely,
Ioannis Tsoulis
Manager
Dear Guest,
Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely,
Ioannis Tsoulis
Manager
Its ok Its Its ok Its Its ok Its Its ok Its ok Its ok Its Its ok Its Its ok Its Its ok Its ok
Verified traveler
Stayed 1 night in Jul 2019
Response from Manager on Jul 30, 2019
Dear Guest,
Thank you for staying with us. We appreciate your kind feedback and we hope to see you again very soon in one of Airotel Hotels around Greece.
Sincerely,
Ioannis Tsoulis
Manager