King Saud Rd. Mahasen District, Next to Rashid Town Square Mall, Al-Hofuf
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Amazing stay, very clean, quiet, and convenient distance and shopping!
Bashar
Stayed 3 nights in Aug 2017
Response from Jovana Mitrovic on Aug 17, 2017
Dear Valued Guest,
Thank you for your review and for choosing our hotel.
We are happy that you enjoyed your stay with us, and we hope that you will give us the opportunity to welcome you back in the very near future nevertheless.
Sincerely,
Jovana Mitrovic
Guest Relations Manager
Good hotel but there was bad smell in the first day and after we complain they solve the problem
Verified traveler
Response from Jovana M on Mar 1, 2017
Dear Valued Guest,
Thank you for taking the time to review your recent stay with us.
We are concerned to read about your experience at our hotel, and we would like to apologize for any inconvenience caused. Your comments will be shared with our Management team as we strive to improve our guests experience with us. Thank you once again for your valuable feedback, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.
Sincerely,
Jovana Mitrovic
Guest Relations Manager
Reasonsble service, need to concentrate on quality of housekeeping and maintinance as the overal condition seems rapidly deteriorating.
a traveler
Response from Jovana Mitrovic on Jul 20, 2016
Dear Valued Guest,
Thank you for taking the time to review your recent stay with us.
We are concerned to read about your negative experience at our hotel, rest assured that we take all our guest comments seriously and we would like to apologize for any inconvenience caused.
Your comments in regards to the Housekeeping and Maintenance will be shared with our Housekeeping department as we strive to improve our guests experience with us.
If we can assist further please do not hesitate to contact us directly.
Thank you once again for your valuable feedback, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.
Sincerely,
Jovana Mitrovic
Guest Relations Manager
They charge for extra bed while all they have are queen beds and we were four men
Not Provided
Response from jmitrovic on Mar 20, 2018
Dear Valued Guest,
Thank you for taking the time to write a review about your recent stay with us.
We are concerned to read about your experience at our hotel, and we would like to apologize for any inconvenience caused. Your comments will be shared with our management team as we strive to continually improve our guests’ experience.
Thank you once again for your valuable feedback and we hope that you will give us the opportunity to welcome you back to our hotel in the near future.
Sincerely,
Jovana Mitrovic
Guest Relations Manager
Lovely Hotel with great rooms and service. Let down by the isolated and lousy neighbourhood and noise pollution from the Mall Extractor fans on the one-side and road noise on the other. Also no food available at the hotel other than breakfast. Leaving you at the mercy of the unhealthy fast-food available in the mall.
Verified traveler
Response from jmitrovic on Mar 20, 2018
Dear Valued Guest,
Thank you for taking the time to write a review about your recent stay with us.
We are concerned to read about your experience at our hotel, and we would like to apologize for any inconvenience caused. Your comments will be shared with our management team as we strive to continually improve our guests’ experience.
Thank you once again for your valuable feedback and we hope that you will give us the opportunity to welcome you back to our hotel in the near future.
Sincerely,
Jovana Mitrovic
Guest Relations Manager
I think this is the best furnished apartment in the city. The breakfast could be better and parking too, because you park in the shopping mall which closes at night.
الفندق نظيف ولكن ينقصه بعض الأشياء المعمة مثل لا يوجد مواقف خاصة للفندق ويجب عليك الوقوف بعيداً عند مواقف المجمع العامة ولا يوجد موظف لركن السياره
الغرفة ينقصها أشياء مهمة مثل فرشاة الأسنان
بالسعر المرتفع يوجد هناك بدائل افضل
It was wonderfull staying quite,Comfertable but if they have a resturant to serve lunch and dinner it will be exellant
Verified traveler
Dear Valued Guest,
Thank you for taking the time to review your recent stay with us.
We are concerned to read about your experience at our hotel, rest assured that we take all our guest comments seriously and we would like to apologize for any inconvenience caused.
Your comments will be shared with our F&B department as we strive to improve our guests experience with us.
If we can assist further please do not hesitate to contact us directly.
Thank you once again for your valuable feedback, we hope that you will give us the opportunity to welcome you back to our hotel in the very near future nevertheless.
Sincerely,
Jovana Mitrovic
Guest Relations Manager