Breakfast, lunch, dinner served; international cuisine
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Reviews of AZ Hôtels Kouba

4 out of 5
AZ Hôtels Kouba
11 Rue Mohamed Rabia No. 11, Kouba, Algiers

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 89 reviews" "
Rating 8 - Good. 34 out of 89 reviews" "
Rating 6 - Okay. 13 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a positive experience staying here. The reason for not giving 5 stars was one of cleaning staff stole $100 from our room. We had momentarily left our room and did not think that in the short time we were downstairs, that cleaning services would be performed. We still had our personal belongings out and money was on the table. When we returned, we found that a $100 bill was missing. Management investigated their staff but found that no one supposedly had the money. Other than that experience, staff were friendly. Some spoke English which was positive as well, as my French is very basic and limited.
Stayed 7 nights in Dec 2023

4/10 Poor

MOHSEN HASSEN

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
broken equipment are never fixed
Stayed 4 nights in May 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inside of the hotel is well kept. The staff are friendly and accommodating. I think they can add a few features to make this place absolutely amazing. If you plan on staying in the hotel for more than a week not much to see inside the hotel to be entertained. But one major attractions is the view from the Restaurant at the 7th floor. The majority of the staff felt like family by the end of my stay.
Stayed 10 nights in Apr 2023

10/10 Excellent

Patrick, newtown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful view of the ocean from the room. Confortable room Limited dining options Walking distance from the subway station
Stayed 3 nights in Mar 2023

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professionnal and friendly staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Margarita

Stayed 4 nights in Jul 2022

10/10 Excellent

Adel

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good price
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Mohammed Amin

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean modern rooms. Extensive breakfast. Value for money.
Stayed 3 nights in Nov 2019
Response from Bentir on Dec 12, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Waled

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Ali, beirut, Lebanon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied. Great value for the money. Location is good. Satff very nice.
Stayed 2 nights in Mar 2019

8/10 Good

Kirtan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Unsatisfied
Not so good. I paid for 2 night that should include breakfast but hotel denied that and didn't even bother to check with hotels.com. So basically I'm very dissatisfied on the way the hotel dealt with the situation and didn't even bother to offer any service as a replacement of the missed breakfast. Services was so slow and sometime you order something from reception and that order takes hours to come.
Stayed 2 nights in Aug 2018

10/10 Excellent

Juan, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AZ Hotel Kuba
Great hotel set near major transport and tourist attractions. Friendly staff who met my every request. Will stay again on my next visit to this beautiful country.
Stayed 9 nights in Jun 2018

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff!
The staff at the hotel are amazing. I was so grateful for their assistance on a daily basis. They have my recommendation for anyone going to Algiers. The hotel itself is also very new and the rooms are extremely nice. I loved the great water pressure for the shower.
Stayed 2 nights in Jun 2018

8/10 Good

fafa soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Good location. Friendly Staff. Very comfortable room.Would definitely stay again.

10/10 Excellent

Hussein, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
This review is for AZ Viuox Kouba Hotel, we moved to this hotel from AZ Kouba hotel. Extra Clean Rooms, Very courtious staff, excellent atmosphere. Strongly recommend this hotel.
Stayed 4 nights in Sep 2017

8/10 Good

Caetana

Liked: Cleanliness, property conditions & facilities, room comfort
Swimming with a public
The concept of the swimming pool in the middle of the breakfast area is very awkward. Its a new hotel and needs tuning up in the service but overall fairly good.

6/10 Okay

Abdallah

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was very clean and modern
The hotel was new and modern and very clean . Staff were friendly . The Internet was shocking and the food area was horrible as they were allowed to smoke no ventilation Z very disappointed about the heated pool . Was never turned on despite so many requests .

6/10 Okay

Resat

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice.
New property, with what available in market this hotel good equipped. Very helpful staff. The pool cafe are nice place to have coffee. The hotel located in Residential area but not far from center.

6/10 Okay

Kanako

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Perhaps this is Algerian quality
It was okay to stay there. Room size was okay and staff was nice. There were several issues. Tea bag was opened. Bath amenities were half full and printing on a tube was pretty much gone. I found a dead fly in my bed. The neighbor was snoring loud and I could hear that all night.
Stayed 6 nights in Feb 2024

8/10 Good

karim

Business traveler
Liked: Cleanliness, staff & service
Merci a l'équipe de la réception
Stayed 2 nights in Feb 2024

10/10 Excellent

Benaouda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Tomomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは、非常に明るく、いつも声をかけてくれましたし、対応に困っていると、すぐに手を貸してくれたので、とても助かりました。 部屋は、きれいで、十分な広さがあります。 ホテルのせいではないかもしれませんが、長時間、Wifiがつながらなくなったりしたのは不便でした。 トラムや地下鉄の駅から坂道を15分程度、登らなくてはならないので、やや不便です。ホテルの隣に小さな雑貨店があるので、飲み物やちょっとしたお菓子を買うことはできます。
Stayed 3 nights in Nov 2023

6/10 Okay

Leila

Traveled with family
Liked: Cleanliness, property conditions & facilities
Séjour de 2 nuits correct
Stayed 1 night in Oct 2023

6/10 Okay

Hakim

Stayed 3 nights in Sep 2023

2/10 Terrible

Bouldi

Stayed 1 night in Jul 2023

10/10 Excellent

Liliane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rien a dire parfait
Stayed 1 night in Jul 2023

6/10 Okay

Djalil

Stayed 3 nights in May 2023

10/10 Excellent

abdelkader

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel établissement, le restaurant propose une carte avec des plats délicieux, chaque bouchées est une merveille et absolument pas cher, le personnel est très sympathique
Stayed 4 nights in Apr 2023

10/10 Excellent

Fathia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidable
Très bien bon accueil, personnel très sympathique et à l'écoute
Stayed 2 nights in Dec 2022

6/10 Okay

Giancarlo

Business traveler
Liked: Staff & service, room comfort
Sulla vostra pagina descrivete una piscina che non esiste. La pulizia del ristorante non propria Servizio buono Camera vista mare, piccola e costosa Camera Delux vista città accettabile
Stayed 3 nights in Aug 2022

6/10 Okay

Lilia

Traveled with family
Liked: Cleanliness, room comfort
Moyen
Chambre petite et sans réfrigérateur. Salle de bain vieillote non entretenue. Petit déjeuné avec des produit industriels de mauvaise qualité. Le rapport qualité prix n’y est pas.
Stayed 1 night in May 2022

8/10 Good

Radia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

Hakki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

OLIVIER

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
peut mieux faire sur le service
Bel hôtel, bien situé, chambres agréables, mais service réception et restauration pas encore au niveau
Stayed 2 nights in Apr 2021

10/10 Excellent

Messaadi, Annaba

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil, la Literie très propre, un bon petit déjeuner Aucun parking
Stayed 1 night in Nov 2020

10/10 Excellent

Youghourta

Stayed 1 night in Aug 2020

10/10 Excellent

Leif Yngve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell i rolig område.
Stayed 1 night in Dec 2019

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux personnel souriant disponible et serviable.
Stayed 1 night in Nov 2019
Response from Bentir on Dec 12, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

10/10 Excellent

Aynur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Personnel adorable, hotel neuf et d’une propreté irréprochable. Tout le personnel, de la réception au restaurant est d’une gentillesse rare et ont toutes et tous le sens du service. Merci encore.
Stayed 1 night in Oct 2019

8/10 Good

Belmar

Liked: Cleanliness, staff & service
Disliked: Room comfort
qUARTO PEQUENO
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Personnel à l’écoute, gentil et très investi ! Les deux déceptions furent à l’arrivée quand on m’annonca qu´il n’y avait plus de piscine et qu’à peine entré dans la chambre la table s’est cassée par terre. Le service fourni par le personnel de l’hôtel nous a vite fait oublier ces désagréments de l’arrivée.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019