Outdoor pool, sun loungers
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Reviews of Hotel Castilla Alicante

3.5 out of 5
Hotel Castilla Alicante
Av. de los Paises Escandinavos, 7, Alicante, Alicante

Reviews

8.0

Very Good

Rating 10 - Excellent. 121 out of 485 reviews" "
Rating 8 - Good. 253 out of 485 reviews" "
Rating 6 - Okay. 82 out of 485 reviews" "
Rating 4 - Poor. 21 out of 485 reviews" "
Rating 2 - Terrible. 8 out of 485 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Glynis

Traveled with group
Stayed 4 nights in Apr 2024

8/10 Good

Neringa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Cleaning was thorough. Breakfast was simple but sustaining. Great traffic links with bus outside and tram 4 minutes away. Location good with beach and ocean 2 minutes walk away. Some updating of bathroom fixtures require.
Stayed 7 nights in Dec 2019
Response from Hotel Castilla Alicante on Jan 13, 2020
Dear customer, We appreciate your opinion, it is very important for us and other customers. We wish to have the pleasure of welcoming you again. Sincerely

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean friendly hotel.
Staff were all great and friendly. The only thing that I would mark it down on is the food. Breakfast could have had an egg included in the menu. The evening meal started at 8pm which for us would be too late. We would have preferred at earlier time which would give time to explore Alacante a bit more. Also we do not like eating late at night. Having said that we would go back again.
Stayed 7 nights in Oct 2019
Response from Ana on Dec 17, 2019
Dear guest, Thank you for your feedback. In the winter we serve cold buffet breakfast, nevertheless everybody can complement hot breakfast with eggs, bacon, sausages or whatever they like with a small supplement as we have homemade kitchen. We hope to welcome you again. Happy season holidays. Kind regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Great food. Ideal situation for days out in Alicante, but also San Juan is a resort of it's own. Pleanty of decent bars and food places. I would highly reccommend Hotel Castilla. We were there out of season, but the pool looks like it would be an ideal playground during the summer months.
Stayed 2 nights in Oct 2019
Response from Ana on Nov 26, 2019
thank you very much for your comments we wait for you in summer

8/10 Good

Antonio Javier

Liked: Staff & service, property conditions & facilities, room comfort
That was correct
Amazing situation near the beach, good food,facilities are aceptable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to beach, shops and transport to all other places of interest
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
on a whole the place was lovely only a couple thing could have been better i.e currency transfer at the reception and also the swimming pool could have been warmer
Stayed 10 nights in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, room good size nice and clean, went half board, breakfast buffet style and nice enough, evening meal set menu dining area a bit like sitting in a school canteen and evening staff a little abrupt
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel was lovely bed made every day not changed , the breakfast was okay , the food in the restaurant was awful , otherwise had a good stay .
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, food well presented and lots of choice. Staff could be warmer.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Lovely hotel in a great location. Spotlessly clean, comfortable rooms and a nice pool area
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is spotlessly clean. Good Wi-Fi and safe available in the specious bedroom. Staff at reception ( Celia and Kata ) are incredibly friendly and helpful as are the room cleaning staff. Very good breakfast provided.
Stayed 15 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Friendly staff and very clean. Food could do with a little more variation
Stayed 5 nights in Aug 2019

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical local 3 stars hotel
Check-in—-The receptionist asked me to forward the booking confirmation email to the hotel. I followed his words but I felt a bit uneasy because it looked like I hadn’t had a reservation. I’d never been asked like that by any hotels... The room (for single stay)—- Very clean and confortable. The air conditioning worked really well. Not very spacious but enough for one person. The breakfast—-Buffet style. Many kinds of meals but no salads. There are several kinds of fruits. All juice was not natural and tastes very artificial. The pool—- Lots of sun beds. Nice and confortable place. Love it. The location—- Easy access by bus 21&22 from the central Alicante. Only 1,45€. 3 minute-walk to the beach. Really convenient. Check-our—- Quick and easy. I could ask to leave my luggage while I was walking around. The female receptionist was very kind. The guests—- Looked like mostly Spanish families with children and elders. I didn’t see any noisy young groups. Good for relaxing leisurely holiday.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 1 street away from the beach. The price reasonable and a huge breakfast. Jose Antonio at the reception spoke Dutch, English , Spanish and he was very helpful. The air conditioning in the room worked very well.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-The breakfast was absolutely awful. -Pool too cold -No ironing
Stayed 3 nights in Jun 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, recently updated, clean. Generous breakfast buffet. Great location a block from the beach, lots of restaurants close by, and a short walk to the tram to get to old town/centy of Alicante.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and very friendly staff. I will visit again soon.
Stayed 5 nights in Apr 2019

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break
Comfortable hotel for easy few days away relaxing and sightseeing. Bed v comfortable, pool chilly but good size.Excellent beaches and local restaurants
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean every day staff were very helpful. Could have done with a fridge and kettle in room.
Stayed 10 nights in Mar 2019
Response from Ana on Apr 25, 2019
Dear Customer; Thank you for your comment, we suggest you enjoy Premium rooms during your next visit. We have premium rooms with mini refrigerant. They will like it !! regards

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, location and clean. The only think that I did not like was the artificial juices in the breakfast.
Stayed 4 nights in Feb 2019
Response from Ana on Apr 25, 2019
Dear Customer, we want to inform you that we have changed our juices, we hope that you can verify it on your next visit. Thanks for your comments We wait for you

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very close to beach & shopping. Buses & trams pass right past the door . They have off street parking for residents only
Stayed 4 nights in Feb 2019
Response from Ana on Mar 14, 2019
Dear customer; I appreciate your opinion, it is very important for us and our customers. we have parking, and the price is very cheap, also you can park without cost on the street. We wish to have the pleasure of welcoming you again. Sincerely,

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay
perfect location, hotel was great no complaints,bus stop outside the hotel into alicante centre price e1.45 every 20 mins,beautiful beach less than 5 mins from hotel, cafe and bars very good and cheap,be back soon!
Stayed 3 nights in Feb 2019
Response from Ana on Mar 14, 2019
Dear customer; Thank you very much for your comment, since a few weeks ago everything is open, bars, leisure areas. thanks for your comments. Sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Perfect off-season choice. Close to everything from beach to food to local transportation. And a fine breakfast too!
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel Castilla Alicante.
The hotel is average, It was ok for a short stay.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

6/10 Okay

Carole, Surrey, UK

Liked: Cleanliness, room comfort
Convenient for beach, restaurants, and public transport.
Stayed 7 nights in Oct 2018

8/10 Good

Mick, Anstey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to very nice, clean large beach(150mtrs). Not a great deal of bars close by, mainly spanish speaking, but friendly staff. Quiet in October close down end of month. Lot of High rise apartments too ! Tram and bus stops outside hotel.
Stayed 7 nights in Oct 2018

6/10 Okay

John, Ireland

Liked: Cleanliness, staff & service
Disliked: Room comfort
restaurant pathetic, food very poor quality no tea or coffee facilities in rooms staff in restaurant very hard to understand breakfast deplorable not worth the money as was lunch and dinner
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for a beach holiday
It was great!!! The hotel is centrally located close to the beach, transportation, local shops & restaurants. They also have good food choices in their restaurant 😊 good value for money
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel was spotless. The staff were all friendly and helpful
Stayed 6 nights in Oct 2018

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Lovely beach. Great atmosphere on the seafront in the evening with families young and old out strolling and eating out. Tram stop not far away with easy access into Alicante. Hotel staff very helpful and polite. Rooms are very clean. Didn’t use the pool but it looked very inviting. Actually had a UK channel on tv which was nice. If you like a very firm bed then you are in luck. Black out curtains are great. The only issue we really had was the noise from people scraping chairs etc on the tile floors and slamming their balcony doors. Went on until 1am and started again at 6am the 2 nights we were there. I’d advise earplugs and it will make for a far more enjoyable stay. Not the hotels fault, just people being inconsiderate to others.
Stayed 2 nights in Sep 2018

8/10 Good

TeriAnn, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach, nice continental breakfast, food restaurant. Friendly staff.
Stayed 3 nights in Aug 2018

8/10 Good

Neil, Hull, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and well situated
We stayed for a week as we love the Playa de San Juan area and wanted to be near the beach. This hotel met our needs. It is well situated and only five minutes walk from the beach and lots of restaurants around. The beds were comfortable and the room was exceptionally clean. The staff were very helpful and friendly. Could do with a fridge in the room but you can hire them it gives the impression they are included. Easy to get to also with two buses from the airport. Will definitely stay here again
Stayed 7 nights in Jun 2018
Response from Ana, Departamento Comercial on Jul 27, 2018
Thank you for your kind words and the 4 star rating for our hotel. We are really pleased to read, that you had a nice experience at our hotel, as well as with our staff and that the hotel fulfilled your expextations. We looking forward to see you again!

8/10 Good

Jay, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, clean, good breakfast selection and nice pool. Just a short walk to the great beach. Also close to great tram links to the city. All in all, a good hotel in a great location.
Stayed 5 nights in May 2018
Response from Ana, Departamento Comercial on Jul 27, 2018
We are glad you enjoyed your stay. Thank you for sharing your thoughts on our hotel, we hope you will come back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Its a very nice hotel and the area is nice and close to the seafront. Overall a nice stay but i would say that anyone who likes swimming & bathing privacy may be disappointed as there is not much privacy between the street and the pool.

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Beautiful beach
Nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean efficient hotel
Repeat visit for us, the Castilla is a great,clean hotel situated near the beach. Breakfast basic but adequate. Bar prices ridiculously cheap E1.30 for a coffee and E6.00 for a bottle of wine! Ate at the hotel and was deeply disapointed on 2 occasions - very poor food,served cold and burnt. Would return again for the comfort and cleanliness and ease of getting to hotel - bus stop outside. We stayed in March and most local restaurants shut. San Juan is a very peaceful resort with a lovely,clean beach.
Stayed 5 nights in Mar 2018

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good been there 4 times good for a weeks break.
Stayed 4 nights in Mar 2018

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money and convenient
Solid 3 star hotel. Good ammenities and very handy to both beach and public transport into Alicante. I found the bed a bit hard, but room was a decent size and all else was good.
Stayed 2 nights in Mar 2018