Family Suite, Balcony, Mountain View | Premium bedding, Select Comfort beds, in-room safe, desk
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Reviews of Alpina Eclectic Hotel

4 out of 5
Alpina Eclectic Hotel
79 av. du Mont-Blanc, BP 136, Chamonix-Mont-Blanc, Haute-Savoie

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 620 reviews" "
Rating 8 - Good. 204 out of 620 reviews" "
Rating 6 - Okay. 46 out of 620 reviews" "
Rating 4 - Poor. 16 out of 620 reviews" "
Rating 2 - Terrible. 17 out of 620 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Traveled with group
Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Alpina! They helped us arrange transportation from/to the airport ahead of time and everything was seamless and on time. The buffet breakfast and dinner was wonderful, everyone at the front desk was friendly and helpful, and they helped us plan fun activities like paragliding, which was amazing! It’s centrally located in town and the farmer’s market on Saturday is right outside the hotel. We would love to stay there again!
Stayed 3 nights in Apr 2024
Response from RG on Apr 11, 2024
Dear Kelly, Many thanks for your feedback! We are really happy that you enjoyed your stay with us and also that we were able to assist you in your extra activities! It is our real pleasure and we hope we will see you again in our hotel, and soon ! Kind regards,

8/10 Good

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , small room but clean and welcoming, very convenient in town, a supermarket next door, many restaurants and shops across the street, ski bus stop just outside the front door, walkable to the train for ice cave. Jacuzzi in spa is luke warm so we didn’t really stay long but other than that a lovely stay
Stayed 2 nights in Mar 2024
Response from Benjamin LEMOINE, General Manager on Mar 23, 2024
Dear Jimmy,The whole team of the Alpina Hotel has been pleased to welcome you.We are grateful for your nice comment as we work everyday for the satisfaction of our guests. We are sorry to hear that you found the water of the jacuzzi too cold. Following to several comments, we decided to increase the temperature to improve the experience at the spa.We hope we will have the opportunity to welcome you again next time !

10/10 Excellent

Steve

Stayed 2 nights in Mar 2024
Response from RG on Apr 11, 2024
Dear, Many thanks for your feedback ! We look forward to welcoming you again, Team Alpina

10/10 Excellent

JARETT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from RG on Apr 11, 2024
Dear, Many thanks for your feedback ! We look forward to welcoming you again, Team Alpina

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Chamonix. Ski shop in the building, excellent breakfast. They have a great game room as well. Nice spa. Hot tubs are too cold but great view.
Stayed 3 nights in Feb 2024
Response from RG on Apr 11, 2024
Dear, Many thanks for your feedback ! We are so glad you enjoyed your stay with us and look forward to welcoming you again !Best regards, Team Alpina

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, based in the centre of Chamonix. Brilliant to have the ski hire shop in the hotel. Exceptionally helpful staff. Delicious breakfast, with plenty of choice in the panoramic restaurant at the top of the property. Just be warned, you need to get the ski bus to access the slopes for the whole of Chamonix, but this is easy to do from just outside the hotel.
Stayed 2 nights in Feb 2024
Response from RG on Apr 11, 2024
Dear, Many thanks for your feedback! We are so glad you have enjoyed Chamonix, our hotel and our staff ! We look forward to welcoming you again !Best regards,

10/10 Excellent

Fred

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2024

10/10 Excellent

Honghui

Liked: Staff & service, property conditions & facilities
It was very convenient. Walking to everywhere. The location is great. The rooms with balcony is right. In front of Mount Blanc. However you would better to reserve a parking spot ahead of time. Will stay there again if I have a chance.
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and renovation. It's a good breakfast buffet - but a weirdly horrible omelet station. Not quiet - there are 2am bars across the street that make noise Th-Sun. Great location!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Great location. Would definately stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nafisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco friendly
Stayed 1 night in Nov 2023

2/10 Terrible

Nafisa

Stayed 1 night in Nov 2023
Response from Benjamin LEMOINE on Dec 17, 2023
BonjourMerci d'avoir partagé votre expérience avec nous. Nous sommes sincèrement désolés que votre expérience n'ait pas répondu à vos attentes. Pourriez-vous partager plus de détails sur votre séjour afin que nous puissions comprendre et améliorer nos services? Votre avis est précieux, et nous sommes déterminés à garantir des séjours agréables à nos clients. N'hésitez pas à nous contacter directement pour discuter de vos préoccupations. Nous vous remercions de votre compréhension."benjamin LEMOINEDirecteur

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
great staff
The hotel staff was very helpful even though we arrived very late into the night. they had our rooms ready and waiting.
Stayed 2 nights in Nov 2023

10/10 Excellent

Loyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

bahaa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location , clean, quiet and comfy. Their morning breakfast lacks options
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffe maker very loud. Room very small
Stayed 2 nights in Oct 2023

8/10 Good

Franck

Stayed 2 nights in Oct 2023

10/10 Excellent

Hussein

Traveled with group
Liked: Property conditions & facilities, room comfort
Great location & amazing staff
Amazing hotel and staff Great location
Stayed 1 night in Oct 2023

8/10 Good

yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Elah, Oak Park

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel twice and were very disappointed that they charge us to store our luggage for 9 days.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience in the heart of Chamonix
We loved the Alpina Eclectic Hotel! Well-appointed rooms, awesome location, and great views from the hotel. You can walk pretty much anywhere you would like in the city center area, and there are convenient bus stops near by, as well. We stayed in one of the standard rooms, and while on the small side, it was perfectly adequate for two of us. We had views of the Brevent ski area from our room. The only downside I can mention is that our room was warmer than what we would have liked with the hotel not having air conditioning. It is my understanding that most hotels in town do not have air conditioning, and it just so happened that we were there during an unseasonably hot week in August. A large window and a tower fan certainly helped cool things off a bit. For the vast majority of the year, I think this would be a non-issue, but it is something to be aware of if you're visiting during the heat of the summer and the weather ends up being hotter than usual. The breakfast is not to be missed! While it initially struck me as overpriced, we tried it the first morning (out of convince) and quickly realized that this is NOT your typical hotel breakfast. The views from the top-floor restaurant alone are worth the price of admission for at least one day, and the quality and choices of the buffet were notches above any other breakfast I've experience at a similar level of hotel before. The staff were all absolutely wonderful to work with. Great service all around!
Stayed 4 nights in Aug 2023

10/10 Excellent

Evie Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2023

6/10 Okay

Pierre

Traveled with partner
Liked: Staff & service
Noisy and no air conditioning
Stayed 1 night in Aug 2023
Response from Lisa VIGNAL, Rooms division manager on Sep 14, 2023
Dear Sir,We thank you for taking time to share your opinion following to your stay in our hotel.We are pleased to read that you spent a great moment with us.As the other 4 star hotels of Chamonix center and for ecological reasons, our rooms are not equipped with AC. We have provided a Dyson fan to all of our room to compensate eventhough we do understand it is not air conditionning.We hope this would not ternished your stay and we hope to have the chance to welcome you again soon.Many greetings

8/10 Good

CHARLES, Tacoma

Stayed 1 night in Aug 2023

10/10 Excellent

Bogdan

Liked: Cleanliness
Disliked: Property conditions & facilities
The property doesn’t have air conditioning. This leads to a bad experience on hot days like the ones we just experienced
Stayed 3 nights in Aug 2023
Response from Lisa VIGNAL, Rooms division manager on Sep 14, 2023
Dear Sir,We thank you for taking time to share your opinion following to your stay in our hotel.We are pleased to read that you spent a great moment with us.As the other 4 star hotels of Chamonix center and for ecological reasons, our rooms are not equipped with AC. We have provided a Dyson fan to all of our room to compensate eventhough we do understand it is not air conditionning.We hope this would not ternished your stay and we hope to have the chance to welcome you again soon.Many greetings

10/10 Excellent

Isaac Moya

Excelent!
Stayed 1 night in Aug 2023

10/10 Excellent

FARIDABANU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got home now. The moment we stepped into the hotel, I could see that we will enjoy our stay. Ver very clean, staff are absolutely amazing. Happy to help . I requested an iron and they sent it to us immediately, I wanted a blanket and gave it to us immediately. Thank you to the Alpina team. I would recommend this hotel and I would return. Yes the room are a bit small but that didn’t bother us
Stayed 3 nights in Aug 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
I waited forever to check in. The concierge service or the reception was inefficient and kind of rude.
Stayed 1 night in Jul 2023
Response from Benjamin LEMOINE on Dec 24, 2023
Dear customer,We would like to express our gratitude for sharing your feedback regarding your recent stay at Alpina Eclectic Hotel. We would like to offer our sincere apologies for the inconveniences you may have encountered during the check-in process, as well as for any rudeness from our team.I am available to discuss the situation with you if you are willing, as we acknowledge that this experience is unacceptable.We are grateful for your understanding and sincerely hope to have the opportunity to welcome you again in the future.Best regards,Benjamin LEMOINEGeneral Manager

2/10 Terrible

dustin

Disliked: Amenities, property conditions & facilities
The room was quite small, and the beds and pillows were what you would find in a two star hotel. Under the claim of environmentalism, they don’t have any amenities unless you ask for them at the front desk, which is a real inconvenience. The staff was not knowledgeable about local hikes or logistics. The worst two things about the place were the nous and the heat. It was maximum 20 degrees outside but the rooms stayed at 28 all night long. It’s difficult to sleep at this temperature. Worst of all was the noise, as our room was directly across from a number of bars where people were yelling into the night every night. There was so much noise and light that we couldn’t open the window all night. It was really a terrible experience.
Stayed 4 nights in Jul 2023
Response from Benjamin LEMOINE on Dec 24, 2023
Dear Dustin,We have duly noted your comment regarding your stay at the Alpina Eclectic Hotel and we thank you for bringing your concerns to our attention.Regarding our environmental policy, we have chosen not to provide amenity products in the rooms in order to avoid waste. We understand that this may be uncomfortable, but we are convinced that every small effort can make a difference.As for the temperature in the rooms, we understand that it may have been uncomfortable for you during the heatwaves this summer.Regarding the noise from neighboring bars, we sincerely regret the unpleasant experience this may have caused and we strive to convey this message to them. However, unfortunately, we are not responsible for this situation.We apologize that your stay did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. We hope to have the opportunity to welcome you back to the Alpina Eclectic Hotel and provide you with a more enjoyable experience.Sincerely,Benjamin LEMOINEDirector

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful views of Mont Blanc. Helpful staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Adisa

Traveled with pets, Traveled with family
Great hotel right in the heart of beautiful town of Chamonix. The view from our room and the breakfast restaurant are picture postcard. The staff are really efficient and friendly, nothing was too much to ask. The room and the corridors were a little bit too warm but we had the balcony door opened and had a large Dyson fan. Would love to go back and would stay at the same place without any hesitation.
Stayed 1 night in Jul 2023

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent- highly recommend
This hotel is in a great location. It makes walking Chamonix super easy. Lots of great eating all around. The room was great, spacious. They provided a fan which helped the no AC issues. Our view was amazing off our balcony. Staff was super friendly. Arrived early at 130pm and room wasn’t ready to 430. That was the only drawback.
Stayed 2 nights in Jul 2023

10/10 Excellent

David, Clearwater

Stayed 4 nights in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Lei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You have to reserve the parking beforehand
Stayed 1 night in Jun 2023
Response from Lisa VIGNAL, Rooms division manager on Jun 29, 2023
Dear Madam, Dear Sir,Our team was delighted to welcome you.We are sorry if your stay did not meet your expectations.Indeed, we have a limited number of places in our carpark so it is necessary to reserve in advance.Do not hesitate to contact us for further details.Looking forward to discuss with you.

8/10 Good

M P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - fresh modern Great location!
Stayed 2 nights in May 2023

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid 4 star hotel
A genuine 4 star hotel .. well managed .. staff well trained
Stayed 2 nights in May 2023

10/10 Excellent

Paul W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff
We loved the hotel and the staff were so friendly! We will stay here again when we return to Chamonix. Fantastic location too.
Stayed 2 nights in Apr 2023

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is excellent. Our room was great. We had a view of the Alps and the town from our balcony. Breakfast was excellent. The only downsides for us were: you have to reserve a parking space in advance. Unfortunately we didn’t realize this ahead of time and that ended up being a huge issue because the town was packed and we had great difficulty finding parking. They have a nice spa. But all you need to book a time slot well on Advance.
Stayed 2 nights in Apr 2023

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Weldon

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel. Spacious room. Great location. Short walk to train station. Right next to ski bus stop. The staff was professional and pleasant. The exception was at the bar upstairs. Staff there was inattentive and indifferent.
Stayed 3 nights in Feb 2023

10/10 Excellent

Michael, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Marcelo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Hotel and staff are amazing. Location is perfect few steps from city center. Breakfast is delicious. The only downsize is related to room temperature as there is no AC and the room os really hot and you have to open the balcony to get some cooling inside.
Stayed 6 nights in Feb 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7-night Stay in February
Just had 7 nights at the wonderful AlpinaEclectic hotel. 5 minute walk from the Savoy beginner area. 2 minute walk to the start of the pedestrianised high street, with lots of shopping and dining options. Ski bus stops right outside the hotel as well, if want to explore further afield. The staff in the hotel were very friendly and helpful throughout our stay, and the hotel is very clean and warm, including heated ski lockers in the basement ski room. Fantastic breakfast selection, including cooked to order eggs and omelettes, and lovely mountain views from the restaurant to get you excited for the day ahead. Thoroughly recommended.
Stayed 4 nights in Feb 2023
Response from Benjamin LEMOINE, General Manager on Feb 15, 2023
Dear Mister,A huge thank you for your kind message we share with our team.We are very happy to know that your stay has been perfect. Many thanks for your recommadation ! :)We will be pleased to welcome you again when you comeback to Chamonix !Kind regards