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Reviews of Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel

4 out of 5
Holiday Inn Amritsar Ranjit Avenue, an IHG Hotel
Block B, District Shopping Centre, Ranjit Avenue, Amritsar, Punjab

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 184 reviews" "
Rating 8 - Good. 64 out of 184 reviews" "
Rating 6 - Okay. 20 out of 184 reviews" "
Rating 4 - Poor. 13 out of 184 reviews" "
Rating 2 - Terrible. 14 out of 184 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurpinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Very
Stayed 2 nights in Mar 2024
Response from Shiv on Mar 12, 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

2/10 Terrible

Atul, Bothell

Traveled with family
Disliked: Property conditions & facilities
Dirty pillows. Piece of plastic was in cookies.
Stayed 1 night in Mar 2024
Response from Shiv on Mar 15, 2024
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Duty Manager.

10/10 Excellent

Manpreet

Stayed 1 night in Feb 2024
Response from Shiv on Mar 22, 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

8/10 Good

Amar

Stayed 2 nights in Jan 2024
Response from Shiv on Mar 22, 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will allow us to serve you again in the future.Warm Regards,Marketing Executive.

10/10 Excellent

Amar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Jan 2024
Response from Shiv on Feb 5, 2024
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm Regards,Marketing Executive.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Family stay comments
Flooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out. No bill was given when payment was made. Staff was courteous though, I might say. Condensation on window was too much causing bad smell in room. The experience was just not what was expected from holiday inn.
Stayed 2 nights in Dec 2023
Response from Shiv on Jan 20, 2024
Dear Guest,Greetings!Thank you so much for taking the time to share your review!We truly regret the service lapse and completely understand how frustrating this must have been. This is to assure you that corrective measure have already been put in place and necessary steps have been taken to negate the reoccurrence.Feedback like yours gives us the opportunity to train ourselves better and make continuous changes for enhancement of guest experience.Request you to not judge our services on bases on this experience, and would love to have you back to give us another opportunity to serve you and experience the true Holiday Inn experience.Warm regards,Marketing Executive.

10/10 Excellent

Janak Raj Kataria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shiv on Jan 20, 2024
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay experience are much appreciated. We are delighted to know you like our hospitality. Our colleagues have been thanked for their empathic service.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okay

Ashish

Stayed 1 night in Nov 2023
Response from Shiv on Nov 20, 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excellent

SINGH

Liked: Cleanliness, staff & service, property conditions & facilities
ALL OVER EVERY THINGS FINE
Stayed 6 nights in Oct 2023
Response from Shiv on Nov 20, 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excellent

amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Oct 2023
Response from Shiv on Oct 17, 2023
Dear Guest,Greetings!Thank you for taking the time to tell us about your experience at Holiday Inn AMRITSAR RANJIT AVENUE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at shivparshad.hatwash@ihg.com.Warm Regards,Marketing Executiveshivparshad.hatwash@ihg.com

10/10 Excellent

Vinayak

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff, good ambience. Located is a niche area.
Stayed 2 nights in Sep 2023
Response from Shiv on Sep 7, 2023
Dear Guest,Greetings!Thank you so much for taking the time to review us!Your kind words about your stay are much appreciated. Your appreciation for our colleagues' empathic service means a lot and motivates us to enhance guest experience. We are delighted to know you like our ambiance, location, and hospitality. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okay

Rupinder, Olathe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property requires serious upgrades, bedding had stains and not clean. Bathroom had blinds in shower to block view from room and had mold on blinds. Bath towels need to be replaced as looks all worn out. Sofa in room is worn out. Holiday Inn I booked as I always had great experience in US but this property disappointed. Staff was friendly and breakfast was good. I will not chose this as cleanliness is topmost priority.
Stayed 1 night in Jun 2023
Response from Shiv on Jun 30, 2023
Dear Guest,Greetings!Thanks for taking time to review us and appreciating our colleagues for their empathic service. Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm Regards,Marketing Executive.

10/10 Excellent

Narendra

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023
Response from Shiv on Jun 30, 2023
Dear Guest,Greetings!Thanks for taking time to review us. Your kind words about your stay are much appreciated.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Excellent

Princedeep

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 1 night in Apr 2023
Response from Shiv on Jun 3, 2023
Dear Guest,Greetings!Thanks for your valuable feedback. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

6/10 Okay

Aarushi

Stayed 2 nights in Apr 2023
Response from Shiv on Jun 3, 2023
Dear Guest,Greetings!Thanks for your kind rating. We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

10/10 Excellent

Harbarinder

Stayed 2 nights in Mar 2023
Response from Shiv on Apr 28, 2023
Dear Guest,Greetings!Thanks for your kind rating.We look forward to welcoming you back in the near future.Warm Regards,Marketing Executive.

4/10 Poor

Ratna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Internet connection was constantly breaking up so that I could not do my work. Fridge in the room was not working it was replaced the second day. Sink was clogging and took two days to repair. Number of towels provided was insufficient, had to call to have additional. For the amount of money we payed in comparison to others in the hotel, our entire experience (including the view) was sub optimal.
Stayed 3 nights in Mar 2023
Response from Shiv on Apr 28, 2023
Dear Guest,Greetings!Thank you for sharing your valuable feedback.Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity.Looking forward to hearing from you at your earliest convenience.Warm regards,Duty Manager.

6/10 Okay

Amanpreet

Stayed 1 night in Feb 2023

10/10 Excellent

Dalvinder

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

6/10 Okay

ARVIND

Stayed 5 nights in Jan 2023

4/10 Poor

Sharmila, Harrow

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel in need of modernisation. Rooms were very dated as was the bed, bedding and towels. Corridor carpets were very dirty. Breakfast, although a good spread, was tasteless and most of the food was bland and cold. The staff however, were as good if not better than a 5 star hotel. They were extremely attentive and when things did not work in our room ( which was often the case) someone came to resolve the issue almost immediately. Location is also very good.

4/10 Poor

Sanjeev

Stayed 2 nights in Dec 2022

10/10 Excellent

Harmeet

Stayed 2 nights in Dec 2022

10/10 Excellent

Vikram Partap

Stayed 1 night in Nov 2022

2/10 Terrible

Harpal

Stayed 2 nights in Oct 2022

2/10 Terrible

Kulwant

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff very helpful and friendly
Stayed 4 nights in Oct 2022

8/10 Good

sudhir

Stayed 3 nights in Sep 2022

6/10 Okay

Gil

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The rooms are very old and in a bad condition. We had to ask several times to clean our rooms. Breakfast was great and varied.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gurpreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no complaints
Stayed 2 nights in Aug 2022

2/10 Terrible

Evie

Traveled with family
Disliked: Staff & service
This was truly one of the worst experiences of my life. Mr. SANDEEP the duty manager called my room and yelled at me . He wanted to charge me 40 dollars additional for breakfast that was supposed to be included. He should not be allowed to work in the hotel industry.
Stayed 7 nights in Jul 2022

2/10 Terrible

Harshminder

Stayed 1 night in Apr 2022
Response from Duty Manager on Apr 27, 2022
Dear Guest, Greetings!! Thank you for sharing your valuable feedback Please allow us to apologize for the experience you had. Your feedback has been discussed with our team. Request you to please consider this as a case in isolation and allow us one more opportunity. Looking forward to hearing from you at your earliest convenience.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2022
Response from Duty Manager on Apr 27, 2022
Dear Guest, Greetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

8/10 Good

Himanshu

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

ERIC

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Pleasant stay , wud surely recommend to all
Stayed 4 nights in Mar 2022
Response from Duty Manager on Apr 27, 2022
Dear Guest, Geetings! Thank you for taking the time out to review us. Your kind words are much appreciated. Your review matters to us and we are thrilled to learn of your experience. We look forward to welcoming you again.

10/10 Excellent

neetu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD AMBIENCE
Stayed 1 night in Feb 2022
Response from Duty Manager on Mar 2, 2022
Dear Ms. Neetu, Greetings !! Thank you for sharing your experience with us. We look forward to welcoming you back soon! Warm Regards, Duty Manager

2/10 Terrible

Rajiv

Stayed 2 nights in Nov 2021

8/10 Good

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service very good!
Stayed 7 nights in Sep 2021
Response from Duty Manager on Oct 26, 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

8/10 Good

Akanksha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff especially the house keeping staff is excellent and the front desk fulfills your request within minutes. Overall everyone is very respectful and friendly. Very comfortable stay at this hotel. Will definitely book here again in the future.
Stayed 2 nights in Oct 2021
Response from Duty Manager on Oct 26, 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

2/10 Terrible

Abhishek

Stayed 2 nights in Aug 2021

8/10 Good

Sahil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite comfortable stay, property is located at very posh area. View from balcony of room is great.
Stayed 1 night in Sep 2021
Response from Duty Manager on Oct 26, 2021
Dear Guest, Greetings !! Thank you for sharing your experience. We look forward to welcome you soon ! Warm Regards, Duty Manager

10/10 Excellent

Lovepreet

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

rahat

Stayed 2 nights in Sep 2021
Response from Duty Manager on Oct 26, 2021
Dear Guest, Greetings !! Thank you for the rating. Please let us know the scope of improvement wherein we could have received higher rating from you. Warm Regards, Duty Manager

10/10 Excellent

Pardeep

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel, excellent staff. Sagar at reception is extremely helpful. Definitely will stay again when next in Amritsar.
Stayed 2 nights in Mar 2021
Response from Team Holiday Inn Amritsar on Apr 5, 2021
Dear Guest, Greetings !! Thank you for sharing your experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Team Holiday Inn Amritsar on Mar 12, 2021
Dear Guest, Greetings !! Thank you for sharing your breakfast experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards

10/10 Excellent

Vineet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay experience
The hotel is amazingly clean and comfortable. We haf some issue with the cooling of the room but the service guy was quick in fixing it. The location is good and is close to the city. The breakfast is great and overall our experience with holiday Inn was not less than super perfect.
Stayed 4 nights in Jan 2021
Response from Team Holiday Inn Amritsar on Mar 12, 2021
Dear Mr.Vineet, Greetings !! Thank you for the amazing review. We are delighted you had an amazing time staying at Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable place
It’s a very well maintained property. The location is good too. There are some local restaurants nearby if u want to step out. The golden temple isn’t very far. Maybe 7-10 minutes drive. And to top it all We got an upgrade too.
Stayed 1 night in Jan 2021
Response from Holiday Inn Amritsar on Mar 12, 2021
Dear Mr. Asim, Greetings !! Thank you for sharing your experience with us. At Holiday Inn Amritsar, we are committed to provide our guests with the highest quality of service and words of appreciation from our guest keeps us motivated and help us in delivering our best. We look forward to welcoming you back soon. Regards Team Holiday Inn Amritsar

8/10 Good

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020