Lobby sitting area

Reviews of The Hoxton, Lloyd Amsterdam

4 out of 5
The Hoxton, Lloyd Amsterdam
Oostelijke Handelskade 34, Amsterdam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 67 reviews" "
Rating 8 - Good. 13 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 10 nights in Apr 2024
Response from Lucy on May 11, 2024
Great 5/5 review Amal, thanks for sharing :-)

10/10 Excellent

Lizette Marriane

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A bit further from the central but walkable to the tram station. Very nice room!
Stayed 2 nights in Apr 2024
Response from Lucy on May 11, 2024
Hi Lizette, thanks for sharing your lovely review, great to hear you loved your room. Hope to have the pleasure of welcoming you back again soon :-) Cheers, The Hox

10/10 Excellent

Brittanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for my family of 8
Stayed 3 nights in Mar 2024
Response from lucy on Apr 29, 2024
Hey Brittanie, thanks for your kind review. We are happy to read that you had a good time with us and that you found it a great fit for your familyy. Looking forward to welcoming you back again :) x Cheers, The Hox.

8/10 Good

Adam

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The architecture of the property and room design is super cool but the service inside the main restaurant was below average. I ate in the restaurant 3 times and every time the service was very slow and you had to wave your hand to grab someone's attention to order or get the bill. A bit chaotic when it shouldn't be.
Stayed 2 nights in Apr 2024
Response from Amber on Apr 28, 2024
Thanks for your review Adam, and thank you for your feedback. We understand long waiting times is not what you expected, and apologise for the inconvenience. Your feedback will be used for training purposes, and hopefully we can welcome you back soon for an even better stay! x The Hox

10/10 Excellent

Kaajal

Liked: Cleanliness, staff & service, property conditions & facilities
One of the few options for a family of 4 where kids are not old enough to have a room of their own. The biggie bunk up room was a good solution. Property is clean and conveniently located near the tram that takes you right into the city center. Staff was also super helpful and friendly.
Stayed 4 nights in Apr 2024
Response from Lucy on Apr 20, 2024
Hey Kaajal, thanks for sharing your lovely words on your recent stay with us, we're happy to hear that you had a friendly experience with our team and that you enjoyed your family room so much. We hope to see you again soon for an even better stay! x The Hox

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some teething issues, which could be due to the relatively new ownership by Hoxton? e.g. the bar in the evening had run out of snacks in the evening (not great when the kitchen is closed already, too) with limited cocktail availability. Breakfast is really nice but rather expensive for what it is
Stayed 2 nights in Apr 2024
Response from Amber on Apr 28, 2024
Happy to hear you had a great time Dominic, thank you for sharing your feedback about your experience in our outlets, will definitely be used to further improve our guest experience. Hopefully we can welcome you back soon for an even better stay! x The Hox

8/10 Good

Simon, Wokingham

Traveled with family
Liked: Cleanliness, staff & service
Lovely and interesting hotel. Good rooms. Very friendly staff who had loads of advice. Area isn’t bad - it’s about 5 mins from central station on the tram - which stops close to the hotel. My only gripe is a lack of gym, and an extortionate amount to use the local gym (17 euros)!!!
Stayed 2 nights in Apr 2024
Response from Lucy on Apr 14, 2024
Hi Simon, thanks for sharing your lovely words about your recent stay. We're thrilled that you received good advice from our team and enjoyed the hotel! We hope to welcome you back again :-) Cheers, The Hox.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Amber on Apr 28, 2024
Thanks for the review Adam. Looking forward to welcoming you back and earning that extra star. Hopefully see you soon! x The Hox

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at The Hoxton, it was a great base for exploring the city with regular links to the centre and a beautiful room to come back to.
Stayed 4 nights in Mar 2024
Response from Lucy on Apr 2, 2024
Hey Catherine, thanks for your sweet review! It's great to hear that you found us as a great base for your exploring, and that you could come back and enjoy your relaxing time. See you again? :-) Cheers, The Hox.

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lucy on Apr 2, 2024
Hey Steve, thanks for taking the time to leave us a 5-star review, great to hear you enjoyed your stay with us :) Cheers, The Hox.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful, it is beautiful and has a great restaurant and bar. We loved the access to bicycles. The bar is really good!! We loved our view of the water and the friendly staff. We will for sure be back!
Stayed 3 nights in Mar 2024
Response from Lucy on Apr 1, 2024
Hey Maria, thanks so much for sharing your lovely review! It's great to hear you had fun and made use of our bikes as well as enjoing the restaurant and bar...can't wait to welcome you back for more cocktails! :-) Cheers, The Hox.

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the hotel early and they graciously allowed us to check in after a 9 plus hour flight. The dining was very good and all staff was friendly. It is conveniently located across from a grocery store which we went to a couple of times.
Stayed 3 nights in Mar 2024
Response from Luca on Mar 18, 2024
Hi Diana,Thank you for your kind review. We always to our best to accomodate early check-in request, happy to read that the room was ready!Can't wait to have you over again.Cheers,team the Hox Lloyd

10/10 Excellent

Janti

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the hotel. Staff was very helpful and friendly. All inquiries were responded to promptly. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Luca on Mar 18, 2024
Hi Janti,Thank you for your marvelous review. We can't wait to have you over again!Cheers,Luca KuurstraGuest Service Manager

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Hox on Mar 9, 2024
Hey Jessica,Thanks for the 5/5 review.Please do come back to 'spoil' you a bit more.Cheers,The Hox

8/10 Good

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
Great design, amazing staff, not the best location if you’re traveling winter time
Stayed 3 nights in Feb 2024
Response from The Hox on Mar 9, 2024
Hey there,Thank you for your feedback regarding your stay at The Hoxton, Lloyd Amsterdam. We are pleased to read that you liked the design of our hotel. As well it makes us extremely happy to read that you find our staff amazing. This positive remark has been shared with the whole team. Remarks like this encourages us to continue providing exceptional services.As a bit away from the city center we're very well connected by 2 tram lines to most of the Amsterdam hot spots. But, as you have mentioned, not within comfortable walking distance which can be a bit challenging for some guests especially during winter time. We hope to welcome you again in the future.All the best,Mladen, Guest Service Manager

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel a bit further out from the city, transport links however made it easy to get into central. Hotel amenities and decor were amazing, staff great as always.
Stayed 3 nights in Feb 2024
Response from The Hox on Feb 28, 2024
Hey James,Thank you for your great feedback. We are delighted to hear you liked our hotel amenities and the decore. Your comment about our great staff as very much appreciated and will be shared with the team. Being a bit away from the strickt city center gives the hotel a bit more relaxed and quiet vibe, and on top of that the connection with the center is, as you said, very easy.We hope to see you again soon. Cheers,The hox

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Very easy to get to all of amsterdam from here. Downsides, mehu choices a bit thin and felt the bar was quite comfortable in its skin yet. Loved it though and will be back!!
Stayed 3 nights in Feb 2024
Response from The Hox on Mar 9, 2024
Hey Stephanie,Thanks for taking the time to review!Great to read that you've enjoyed our hotel and the location.Your feedback about the bar and the menu is incredibly important to us as well, and we’ll use it to make the necessary adjustments to ensure your next visit with us exceeds your expectations. Looking forward to welcoming you for even better stay in the future.Cheers,Mladen, Guest Service Manager

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at the Hoxton Lloyd. This modern hotel gave us a home away from home during our trip to Amsterdam from Australia and was amazing on all fronts. In particular the staff were amazing and we loved the restaurant on site. Being huge foodies we ended up eating at the Bremen Brasserie a lot during our trip because we couldn’t help it. We loved the quirky touches that the Hoxton offers and will be coming back to stay here. It was a little away from the main city but only a short Uber or a nice walk which we did many times. We really liked this as it was so peaceful and restorative after a long busy day exploring the city. Thank you Hox!
Response from Amber on Feb 20, 2024
We're delighted you had an amazing stay with us. Happy to hear you enjoyed the service, your time in the restaurant, and the location of the hotel. Can't wait to welcome you back soon for more good vibes and great food. x The Hox

10/10 Excellent

Olive

Stayed 3 nights in Feb 2024
Response from Amber on Feb 20, 2024
Thanks for the 5 star review! Looking forward to welcoming you back. x The Hox

10/10 Excellent

Inna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our short stay. The property is spacious and stylish, with a great restaurant on premises. The room was beautiful. It feels like home rather than a generic hotel room. The staff were all great. We would definitely stay again.
Stayed 1 night in Jan 2024
Response from The Hox on Jan 31, 2024
Hey Inna,Thank you for your 5-star review. So happy to hear you liked our spacious and stylish hotel and your room. It is very important to feel as if at home when away from home as well. Your kind remark about the hotel team is especially appreciated. We hope to welcome you back soon to The Hoxton, Lloyd Amsterdam. Cheers,Mladen, Guest Service Manager

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with a stylish interior. Not too far from the centre of Amsterdam, not lots in the immediate vicinity but easy enough to get a tram direct to Centraal station or also to the museums.
Stayed 3 nights in Jan 2024
Response from Lucy Hind on Jan 29, 2024
Hi Robert,Thanks for your lovely words! We're excited to welcome you back soon :)Cheers,Team the Hox

10/10 Excellent

Oluyemisi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amber on Jan 26, 2024
Thanks for your review! Looking forward to welcoming you back! x The Hox

10/10 Excellent

Andre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Excellent hotel for the price. Very friendly staff and location is not bad at all.
Stayed 3 nights in Jan 2024
Response from Amber on Jan 12, 2024
Hi Andre, Thanks for the great review! Great to hear you enjoyed the location of the hotel, and our service. Looking forward to welcoming you back. x The Hox

6/10 Okay

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was okay. Considering the price they lacked many amenities like toothbrushes and robes etc. neglected to clean our room on the day we requested
Stayed 4 nights in Jan 2024
Response from Amber on Jan 9, 2024
Hi Anisa! Thank you for your review. We apologize for any inconvenience caused by the lack of certain amenities. While we do offer amenities upon request, we understand the importance of providing a seamless experience. We also apologize for the oversight in room cleaning on the requested day. Your comments help us improve, and we hope to better meet your expectations in the future. All the best, The Hox

6/10 Okay

Gemma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amber on Jan 9, 2024
Hi Gemma! Thank you for your review. We're keen to enhance our guests' experiences and would love to hear more about your thoughts. Feel free to reach out directly. Kind regards, Amber [amber.jansen@thehox.com]

8/10 Good

Jason

Stayed 3 nights in Dec 2023
Response from Amber on Jan 9, 2024
Thank you for your review Jason! Looking forward to welcoming you back. x The Hox

10/10 Excellent

Pablo

Stayed 1 night in Dec 2023
Response from Amber on Jan 20, 2024
Thanks for the 5 star review Pablo! Can't wait to welcome you back. x The Hox

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amber on Dec 23, 2023
Thanks for the review Louise! Looking forward to welcoming you back soon. x The Hox

10/10 Excellent

Jodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent hotel with great staff. Located within easy walking distance to tram and not too far from coffee shop and grocery store. Amenities were nice.
Stayed 2 nights in Dec 2023
Response from Amber on Dec 23, 2023
Thanks for sharing the love Jodie! Happy to hear you enjoyed your stay, and we can't wait to welcome you back soon! x The Hox

10/10 Excellent

Heidi

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent experience with this hotel group.
Stayed 1 night in Dec 2023
Response from The Hox on Dec 20, 2023
Hey Heidi,Thank you for your feedback regarding your stay at The Hoxton, Lloyd Amsterdam. We are pleased to hear that a Hox fan as you enjoyed out still newly opened hotel, and we hope to welcome you back to our hotel in the near future.x The Hox

10/10 Excellent

Olive

Stayed 3 nights in Nov 2023
Response from Amber on Dec 7, 2023
Thanks for sharing the love Olive! Looking forward to welcoming you back. x The Hox

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was so friendly, helpful and warming. The hotel is super accommodating to pets. They had prepared a dog bed, bowls and a bark box that came with treats, dog shampoo and a toy. It was super sweet. The hotel is super nice especially the suite room we had. We thought we were having heat issues they came right away and helped in whatever way possible. The host also made sure they followed up with us. There was nothing wrong with their heat we just needed to close the window blinds due to our window being soooo big. There was also a secuory guard on the weekend who was super friendly, always smiled and opened the door gor us. To top it off I left my super charger and the helpful staff mailed it to me. I would definitely stay here again. Also, the train station is only a 5 minute walk which made it easy to travel around and cheap.
Stayed 2 nights in Nov 2023
Response from Amber on Nov 30, 2023
Thanks a million for your heartwarming review Jessica! We're thrilled you found our team friendly and helpful, and we're delighted your furry friend felt at home as well. We can't wait to welcome you back for another stay soon. x The Hox

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very tastefully decorated in an art deco theme. Staff were very friendly and welcoming. There's a train stop just across the road to take you into town. Rooms are very well equipped. Breakfast was of good quality. Would definately recommend.
Stayed 1 night in Nov 2023
Response from Amber on Nov 26, 2023
Thank you for the wonderful feedback! We're thrilled to hear you loved the art deco vibes, found our staff friendly, and enjoyed the well-equipped rooms. Your recommendation means the world to us and we can't wait to welcome you back. x The Hox

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 4 had a restful time at the Hoxton. The hotel was perfect for us and was beautiful. We would definitely stay again. The grocery store across the street was perfect and we could keep some food in the mini fridge in our room. Coffee shop across the street as well.
Stayed 2 nights in Oct 2023
Response from Amber on Nov 4, 2023
Hi Ashlee, thanks for sharing your kind words! We are happy to hear you enjoyed your stay and the location of the hotel. x the Hox

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. At Hoxton, the personnel and facilities are always good. But I have to admit this one raised the bar. Spent 3 nights in Amsterdam and wanted to avoid the crowded streets of the canals. This was a bit further than expected but went fine with bikes. As an old prison for youth the building is very cool and very Wes Andersonesque. The only drawback is the bar located in front of the hotel, that closes at 2 and may prevent people to sleep. Otherwise : it was great !
Stayed 3 nights in May 2024

10/10 Excellent

Nienke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altijd een sfeervol hotel geweest met prettig personeel. Nu heel smaakvol verbouwd en gerestaureerd, personeel nog steeds even aardig en behulpzaam. Super uitzicht over Amsterdam vanuit de suite. Voldoende faciliteiten om gezellig te eten en drinken in het hotel. Wij komen graag terug!
Stayed 1 night in Feb 2024
Response from The Hox on Mar 9, 2024
Hey Nienke,Thank you very much for this wonderful review. We're glad to read you enjoyed our 'tastefully renovated and restored' hotel, and the 'superb view of Amsterdam' from your suite.Your comments about our 'nice and helpful' staff will be shared the team! Thank you.And we would love to welcome you back soon!Cheers,Mladen, Guest Service Manager

10/10 Excellent

Jil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good. A fantastic stay
Stayed 1 night in Feb 2024
Response from The Hox on Mar 9, 2024
Hi Jil,Thank you for staying with us. We are delighted to read you had a fantastic stay.Hope to welcome you back soon.All the best,The Hox

10/10 Excellent

Fatma

Liked: Staff & service, property conditions & facilities, room comfort
Efsane!!
Stayed 3 nights in Feb 2024
Response from Amber on Feb 20, 2024
Thanks for the great review Fatma! Hopefully we can welcome you back soon. x The Hox

10/10 Excellent

GUILHERME

Stayed 2 nights in Feb 2024
Response from Amber on Feb 20, 2024
Thanks for sharing the love Guilherme! See you again soon! x The Hox

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Amber on Feb 9, 2024
Thanks for sharing the love Jeremy! Can't wait to welcomg you back soon. x The Hox

10/10 Excellent

Stephane

Stayed 1 night in Jan 2024
Response from Amber on Feb 9, 2024
Thanks for the great review! Can't wait to welcome you back. x The Hox

10/10 Excellent

Ja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komen zeker weer
Superleuk en relaxed hotel. Zalige douche en prima bed. Leuk en aardig personeel en gratis fietshuur! Gezellig restaurant/ bar en parkeren bij hotel (wel betaald maar logisch)
Stayed 1 night in Jan 2024
Response from The Hox on Jan 31, 2024
Hey there,We are delighted to read from your review that you had enjoyed your recent stay at our "nice and relaxed" hotel and liked our cosy restaurant/bar and the parking. As well we appreciate you pointing out our "friendly" team. We hope to have you back soon to spoil you even more!Cheers,The hox

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unieke locatie, originele inrichting met oog voor detail. Super vriendelijk personeel.
Stayed 2 nights in Jan 2024
Response from The Hox on Jan 31, 2024
Hey Jessica,Thank you very much for this wonderful review! We're glad to read you enjoyed the unique location and the design of The Hoxton, Lloyd Amsterdam. We will share your comments about our 'super friendly' staff with the team!Cheers,The hox

10/10 Excellent

Malte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Everything was perfect! Breakfast, Room, Service, Food … just perfect.
Stayed 2 nights in Jan 2024
Response from Amber on Jan 9, 2024
Thanks for sharing the love Malte! Can't wait to welcome you back soon. x The Hox

6/10 Okay

Charlotte

Traveled with family
Disliked: Staff & service
Manglede noget
Havde forventet bedre service og oplevelseseffekt til prisen. Parkering viste sig at være dyrere end annonceret. Vi blev spurgt, om vi ville støtte miljøet og ikke have nye lagner og håndklæder hver dag - og hvem vil ikke det. At det så samtidig betød ar der ikke blev redt senge og hentet affald, var måske ikke så meget for ‘miljøet’ skyld. Men dejligt værelse.
Stayed 3 nights in Dec 2023
Response from Luca on Jan 6, 2024
Hi Charlotte,Thank you to write us a review after your recent stay with us. I saddenes me to read that the service offered wasn't as expected. I've shared your feedback about the HSK with out HSK team so we can improve on this in the future.You inquired prior to your arrival about the cost of parking. We mentioned that the cost for parking would be 45 euro per night, as we charged you at check-out. We would love to welcome you (and your dog!) in the future again to make up with a better experience. Feel free to reach out to Duty.lloyd(at)thehox.comCheers,Luca KuurstraGuest Service Manager

8/10 Good

Jolanda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Amber on Jan 1, 2024
Thanks for your review Jolanda! Looking forward to welcoming you back and earning that extra star on your review. x The Hox

10/10 Excellent

Linda, Muenchen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schönes Hotel, freundliche Mitarbeiter und alles sehr sauber und gepflegt
Response from The Hox on Dec 20, 2023
Hey Linda,Thank you very much for this wonderful review! We're glad to read you enjoyed your stay with us at the 'beautiful' Hoxton, Lloyd Amsterdam. We will share your comments about our 'friendly' staff with the team!x The Hox

10/10 Excellent

Olga

Stayed 2 nights in Dec 2023
Response from The Hox on Dec 20, 2023
Hey Olga,Thanks for the review! We're so glad to see that you enjoyed your stay at our hotel.We hope to welcome you back soon for another great stay!X The Hox

8/10 Good

Maria Esthel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette en fijne hotel, op loopafstand van het openbaar vervoer.
Stayed 1 night in Nov 2023
Response from Malou on Nov 29, 2023
Hi Maria, dankjwel voor jouw positieve woorden! Hopelijk mogen we je nog een keer terug verwelkomen. Cheers, Malou - Guest Service Manager

6/10 Okay

Fredrik

Business traveler
Liked: Cleanliness, room comfort
Fa
Got in late and didn't have an awesome check in, with double charges on credit card before I told them that the issue was on their side. Slightly annoying. It is located a bit out of the way also and getting there was a bit time consuming, but that may be more an issue with taxis in Amsterdam. Also had an issue getting a taxi to pick me up at the hotel to go to the train station in the morning
Stayed 1 night in Oct 2023
Response from Malou on Oct 26, 2023
Hi Fredrik,Thank you for taking your time to fill in the survey of The Hoxton, Lloyd Amsterdam about your stay with us last week. I am sorry to hear about the check in not being up to the standards that should have been. We will for sure take your feedback seriously for training purposes.Big thanks for choosing the Hox, next time we will make sure to book a taxi in advance for you, so you won't have the issue in the morning. Well be delighted to assist you with any needs.Cheers,MalouGuest Service Manager