Room, 1 King Bed | Down comforters, desk, iron/ironing board, free cribs/infant beds
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Reviews of Marriott Anchorage Downtown

3.5 out of 5
Marriott Anchorage Downtown
820 W 7th Ave, Anchorage, AK

Reviews

8.6

Excellent

Rating 10 - Excellent. 153 out of 293 reviews" "
Rating 8 - Good. 81 out of 293 reviews" "
Rating 6 - Okay. 37 out of 293 reviews" "
Rating 4 - Poor. 12 out of 293 reviews" "
Rating 2 - Terrible. 10 out of 293 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ilie

Stayed 1 night in Dec 2023

10/10 Excellent

DOUGLAS S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely not worth the money for what you get. Plain Jane room that doesn't have a bathtub, Internet so slow the TV has to stop n load every 5 minutes, nothing is complimentary it all costs so insanely much even if it is decent it becomes infuriating. Will never stay again and will advise everyone who will listen against staying
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE FRONT DESK STAFF
They didn't bother to tell me at check in that the Wi-Fi was out indefinitely. I was there for work and needed it for Zoom calls. They would not make ANY accommodation. No refund, no points, no free dinner or drinks. The girl said "you can leave if you want to but we are not doing refunds" Not worth the money, sketchy area, even sketchier employees
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

2/10 Terrible

Ben

Stayed 3 nights in Aug 2023

4/10 Poor

Penny

Stayed 1 night in Aug 2023

10/10 Excellent

pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Would highly recommend.
Stayed 1 night in Aug 2023

4/10 Poor

Shilu

Stayed 1 night in Jul 2023

10/10 Excellent

Charles P

Stayed 1 night in May 2023

10/10 Excellent

Raymond

Stayed 1 night in May 2023

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Heather L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Beautifully updated rooms with amazing views! Bed was super comfortable!
Stayed 1 night in Dec 2022

6/10 Okay

Ilana

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Nov 2022

2/10 Terrible

Samantha

Business traveler
Disliked: Cleanliness, staff & service
Stayed 6 nights in Oct 2022

10/10 Excellent

Simeon

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2022

10/10 Excellent

Christine A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the staff, the rooms, clean, I will be staying there again
Stayed 2 nights in Sep 2022

10/10 Excellent

LAURIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Beautiful hotel absolutely clean !!
Stayed 1 night in Aug 2022

10/10 Excellent

Weston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dimond in the rough
Beautiful hotel in a little less beautiful part of town. I felt safe just a little trashy outside the hotel complex
Stayed 1 night in Aug 2022

6/10 Okay

robert

Stayed 1 night in Aug 2022

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a good stay.our only issue was that someone in our group got sick and we needed to stay another night and got a lot of run around- “no rooms available” but there were rooms online. But then we were told we had to change rooms but we didn’t have to. Caused a lot of stress when we were a bit stressed already
Stayed 1 night in Aug 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to activities downtown.
Stayed 1 night in Aug 2022

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there on business and it had a great location for that
Stayed 1 night in Jul 2022

6/10 Okay

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service
For the price paid for, was expecting a lot more. Room did not have a mini fridge, which we needed
Stayed 5 nights in Jul 2022

6/10 Okay

Susan, Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No shuttle, no WiFi, $28 for breakfast
Stayed 1 night in Jul 2022

2/10 Terrible

Maria Guadalupe, Sugar Land

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying I am a platinum member which means I spend 50 nights every year at various Marriott hotels. This by far is the worst managed hotel I have seen! My room was paid in full in advance yet upon check in, the reception drafted $2600 out of my credit card. When I realized that and asked the hotel recipients about it they were clueless with rude responses! Housekeeping left the room door open after they left for the entire day while I was out leaving my stuff inside exposed then left the dirty linen on the floor in the room another day! Stayed 5 days and asked to speak to the manager “Christina” every day throughout my stay but she was consistently “unavailable” until the day I checked out! How is the manager is unavailable to guests for 5 days and not there to address guest complains?!
Stayed 5 nights in Jul 2022

10/10 Excellent

Matthew

Stayed 1 night in Jul 2022

10/10 Excellent

Devin

Stayed 2 nights in Jul 2022

6/10 Okay

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Roy

Stayed 1 night in May 2022

10/10 Excellent

Thomas Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location downtown.
Stayed 4 nights in May 2022

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff, clean, comfortable, good hang our dining room/bar. Enjoyed my stay!!
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and well serviced
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Average comfort
Overall very comfortable and easy hotel in the middle of anchorage. My only complaint were that walls are thin and I could hear the neighbor’s music. Also stuffed giant polar bear does not exude eco friendliness
Stayed 2 nights in Sep 2021

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very clean and modern. Amazing views and very kind and helpful staff. Parking not included, but advice was helpful in finding a safe spot close by.
Stayed 2 nights in Sep 2021

8/10 Good

Christopher

Stayed 1 night in Sep 2021

10/10 Excellent

Charles, Springtown

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and things of interest
Stayed 2 nights in Sep 2021

4/10 Poor

Christopher

Stayed 8 nights in Aug 2021

10/10 Excellent

Deborah

Stayed 1 night in Aug 2021

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Walking distance to downtown.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Conveniently located within walking distance of shops and restaurants. Disappointed about the availability of convenience and/ or grocery stores in the area.
Stayed 6 nights in Aug 2021

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great BUT
Nice Big rooms BUT breakfast IS NOT included. Also a little on the expensive side. They charge for parking also FYI.
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe and at home. Unfortunately there was no mini fridge so we could not store our kiddos milk.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
horrible cleaning service they try save money and time on cleaning very dissatisfied
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Overpriced
Room was clean, but not worth $350/night. No refrigerator in the room, and every ice machine in the entire hotel was out of order. Do not use the valet. They charge $35.00 to park your car in the public parking lot across the street.
Stayed 1 night in Jul 2021

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway!
I really loved staying here and we will be back! The beds are comfy, the bathroom is amazing and I love the smart TV. Very comfortable room, I didn't want to leave!!
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness
The rooms were not cleaned on a daily basis if you stayed more than 2 days. We were not told that there was not enough help. This applied to the breakfast service as well.
Stayed 1 night in Jun 2021