Blackout drapes, free WiFi, bed sheets
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Reviews of Somriu Hotel City M28

2 out of 5
Somriu Hotel City M28
Avd Meritxell 28, Andorra la Vella

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 201 reviews" "
Rating 8 - Good. 85 out of 201 reviews" "
Rating 6 - Okay. 41 out of 201 reviews" "
Rating 4 - Poor. 21 out of 201 reviews" "
Rating 2 - Terrible. 13 out of 201 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

PHILLIP

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good views.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Central location, basic hotel, nice staff
The location is handy for shoppers. Walking distance to the bus. Kind front desk staff manager/owner who was very helpful about advice and travel tips. Handy lockers to store your bags after checkout. Our room had 4 beds and a sliding door to a “patio” area. The patio area was nice to have to be able to see the mountain but it was run down and in need of some repairs. The towel rack bars were broken in the bathroom. The bathtub pipes seemed a bit blocked as water backed up into the bath instead of draining. The lobby area has some nice seating and a bar type area.
Stayed 1 night in Aug 2022

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, but bad wifi
Stayed 3 nights in Sep 2021

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay!
Staff was very friendly!! Room was spacious and had a great view. However, the WiFi was really bad, even at reception
Stayed 1 night in Sep 2021

8/10 Good

Petr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Petr

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Gaganpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place for everything
Best location in the middle of city centre 3 min walk to either new or old part of the city
Stayed 2 nights in Oct 2019

8/10 Good

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding location right at the heart. No parking on site but just across the street are two pay parking sites which are easy to get to and use. Hotel is dated and a bit cramped, but clean and good bang for the buck. There was no Air Conditioning but the window could be opened letting the fresh Andorra air in. If you do that, prepare for the noise from the street below.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms were quiet and comfortable. The location was in the middle of old town Andorra with convenient access to shopping and restaurants.
Stayed 1 night in Sep 2019

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking to car parking and to shopping area.
Stayed 1 night in Apr 2019

6/10 Okay

Guest, Barcelona

Traveled with partner
Liked: Cleanliness, staff & service
Loved the location, the hotel price and the all-you-can eat breakfast for €6.50/pp per day was great. The hotel advertises itself as aiming at total guest comfort with affordability at the same time and the staff are trying to do their best and for the most part are succeeding. There are no major problems but for example the shower did not have hot water in the morning hours (just barely warm water), which for us was not a problem due to being jet-lagged and taking shower after midnight.However couple staff do not belong in the hospitality industry including the day time front desk blond girl who was attempting to pretend that she is hospitable but i felt judged by her. The interior room was impossible to bear even for one night for my husband&I due to being so toasty, but had to stay in it due to booked it without noticing and knowing what “an interior room” means. Interior rooms do NOT have window to the outside and are extremely HOT and toasty and never had fresh air in. So requested to be moved for the other 3 nights of our stay and they accomodated us for 10% extra pay which amounted only to €3/night and the new room was great and roomy however I couldn’t understand why there was only one small shaky full size (USA’s standard full/double size) bed when the space is so big/would easily fit a king bed or 2 full-sized beds (we should’ve been offered)? The lack of this consideration for guests’ comfort leads me to think that the management do not listen to their customers.
Stayed 4 nights in Mar 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Jayne

Lovely central hotel
Great place to stay, staff were friendly and helpful. The room was clean and tidy. Sheets, towels etc provided. No hot water jug or cups or anything though. Amazing location right in the centre by all the shops and the Pyrenees Andorra FNAC mall. No hotel parking but I paid just under 15€ to park a couple of mins walk away for the whole night/day. Such a beautiful city!! We also had breakfast at the hotel, it was nice and they even managed to find some gluten free cornflakes for me since I have an allergy. I would recommend this place.
Stayed 1 night in Sep 2018

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value stay in Andorra la Vella
Great location. Nice staff. Good value.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location.
Stayed 1 night in Feb 2018

8/10 Good

Ste

Liked: Cleanliness, staff & service, room comfort
Good Location
The hotel is in the city center and 12 minutes by bus to the ski slopes. The room was clean room and was good value for money.
Stayed 7 nights in Dec 2017

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No alcanza la categoría de 3 estrellas.
El hotel se encuentra en muy mal estado de conservación. El mobiliario de las habitaciones es viejo y está deteriorado, manchas en las paredes, tapicería de las sillas y cortinas sucias, ropa de cama antigua, manchas de moho en las cortinas del baño y descorchados en el techo. El edificio del hotel también en muy mal estado de conservación y falta de limpieza en pasillos y ascensores.
Stayed 3 nights in Feb 2023

6/10 Okay

Laura

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Noemi

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Muy sucio Pelos en las sábanas y amarillas
Stayed 2 nights in Jan 2023

8/10 Good

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tillräckligt bra
Bra läge och tillräckliga bra rum.
Stayed 3 nights in Sep 2022

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities
Habitaciones antiguas y los colchones necesitan una renovación, pero en calidad-precio es correcto. El desayuno bastante completo, pero con pocas opciones veganas.

2/10 Terrible

Arnau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo e incomodo
Nos ha decepcionado muchísimo, hotel viejo, mal cuidado, con camas muy incomodas y colchones antiguos. Poca limpieza, tuvimos que pedir que vinieran a limpiar el baño. Desayuno muy justo, bolleria y zumos industriales. Para no repetir, necesita una buena reforma, para nada es un 3 estrellas. Lo único bueno la ubicación
Stayed 2 nights in Dec 2022

6/10 Okay

Carlos

Disliked: Room comfort
Hotel barato en el centro de andorra
Siempre escojo hoteles centricos cuando voy a andorra y ademas limitado al ir con mascota. Este hotel esta.muy bien ubicado y es de los mas baratos. Hacia demasiada calor en la habitacion y no se podia regular. La habitacion muy pequeña y sin vistas a nada. Cama muy incomoda. Pero por lo pagado era de esperar.
Stayed 2 nights in Dec 2022

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia general en el hotel.
Estuvo bien la estancia para dormir, el aparcamiento fue lo más caro (pero hay mucho parking). Respecto al servicio de limpieza, perfecto (aunque en una de las dos habitaciones barrían muy por encima). Si que es verdad que deberían de cambiar las colchas de arriba porque hay algunos en mal estado (el mío tenía la quemadura de cigarrillo que ví en comentarios). Las camas algunas cómodas y otras no tanto. La ubicación creo que es lo mejor. La recepción, nos recibió muy bien la chica que esta de turno de noche, muy amable y te resuelve todas las dudas que tengas tanto respecto al hotel, como respecto a Andorra (las otras chicas no he tenido contacto con ellas).
Stayed 4 nights in Dec 2022

6/10 Okay

Maite, El Morell

Traveled with family
Disliked: Property conditions & facilities
Lo único bueno son las camas que eran muy cómodas y cada uno teníamos la nuestra nada de sofás camas incomodos . El cuarto de baño de miedo , la ducha caía un hilo de agua el water se enganchaba la cadena cada vez que se usaba y teníamos que desmontar la tapa para arreglarlo ,no había toallero para las toallas de manos …la calefacción no podíamos regularla desde la habitación toda la noche con la ventana abierta en todo el centro de Andorra para no morir asfixiados , no volveremos más . Lo único bueno es el centro de la ciudad y las camas .

4/10 Poor

Albert

Traveled with family and small children, Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me guato ubicacion No me gusto habitacion sucia ,fuimos con un bebe de 5 meses i la calefaccion es central y hasta las 19h no la encendian (espero que no se me haya resfriado el niño) las camas muy mal estan desgastadas y los muelles dado no dormias en una posicion correcta estavan curbadas tenia 3 camas y las tres malas sin duda no volvere ,no lo recomendare y es una pena porque fui de viaje de ocio y lo pase mal por preucuparme demasiado de que todo estubiera bien para el niño( no es un hotel para viajar con bebes eso deberian anotarlo ) para mi esta ves en el hotel este fue tirar el dinero… un 0

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

MARIONA

Traveled with family and small children
Stayed 2 nights in Dec 2022

8/10 Good

Jonatan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-La opció habitació gran per families, perfecte. -Ubicació ------------------------------------------------------------------- -Una mica antic.

8/10 Good

Maria Jesus

Traveled with family
Liked: Staff & service
Muy Buena Ubicación
Stayed 4 nights in Dec 2022

10/10 Excellent

Marcus C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Nada a reclamar. Entregou o que realmente prometeu. Muito bem localizado.
Stayed 2 nights in Oct 2022

10/10 Excellent

LEA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sophie

Stayed 1 night in Sep 2022

8/10 Good

Serhiy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo bien, desayuno de maravilla, WiFi muy FLOJO
Stayed 2 nights in Aug 2022

6/10 Okay

TRAVERSO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Eva

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular tirando a malo
Las habitaciones sucias, el personal regular y la cuna de bebe inutilizable !
Stayed 5 nights in Aug 2022

6/10 Okay

Mari Carmen

Stayed 1 night in Aug 2022

10/10 Excellent

JEAN JACQUES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Catalina

Stayed 3 nights in Aug 2022

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jul 2022

2/10 Terrible

Nicoleta

Stayed 1 night in Jul 2022

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2022

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente situación
Stayed 1 night in Jul 2022

10/10 Excellent

Ewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

M. TERESA

Traveled with family
Liked: Cleanliness
La ducha rota
Stayed 2 nights in Jun 2022

2/10 Terrible

Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nosotros habíamos estado en este hotel el mes pasado a través de booking y estuvimos muy bien y por eso reservamos esta vez. Nuestra sorpresa fue que esta vez nos metiero en unZULO una ventana no se abría y la otra daba a una terraza que estaba llena de personas fumando. Habitación interior con olor a vieja, humedad y sin ventilar!!!!!! Nos ofrecieron otra habitación pero tuvimos que pagar más!!!!!
Stayed 1 night in Jun 2022

6/10 Okay

Rafael

Traveled with group
Mucha calor
Stayed 2 nights in Jun 2022

8/10 Good

Alfonso Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Habitación con olor a tabaco, NO funciona el aire acondicionado y con la puerta del baño rota. Pésimo
Stayed 1 night in May 2022