Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Antioch Quarters Inn and Suites

2.5 out of 5
Antioch Quarters Inn and Suites
1100 Bell Road, Antioch, TN

Reviews

6.2
Rating 10 - Excellent. 166 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 226 out of 1001 reviews" "
Rating 4 - Poor. 170 out of 1001 reviews" "
Rating 2 - Terrible. 191 out of 1001 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

traver

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked through Expedia. Pictures did not align with my view of the property. Folks in the parking lot made my family feel unsafe. Denied a refund. Took the loss and stayed somewhere else.
Stayed 1 night in Apr 2024
Response from RK on Apr 29, 2024
Thank you for your feedback. We will try to do better next time.

10/10 Excellent

Grayson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steak n shake is within walking distance, they are quite possibly the greatest burgers in existence
Stayed 4 nights in Apr 2024
Response from RK on Apr 29, 2024
We are delighted to hear that our area meet your expectations. Mr. Grayson we hope to see you back.

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down and the entire one side of the room was nothing but empty space. Curtains were broken and had to let closed with a hair clip. Hotel sits on a VERY busy and horribly congested corner practically on top of I-24. Definitely not worth what they're charging.
Response from RK on Apr 29, 2024
Ms. Jessica we apologize for the inconvenience you had faced at the hotel. Let us know how we can fixed this for you by a phone call. Thank you!

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seema and the gentleman at the front desk are both awesome people. Very polite and friendly.
Stayed 2 nights in Apr 2024
Response from RK on May 2, 2024
Thank you Ms. Rachael. We appreciate your retunring business. Hope to see you back soon.

8/10 Good

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from RK on Apr 29, 2024
Ms. Elizabeth we appreciate your star review for the Antioch Quarters Inn & Suites. Hope to see you back.

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seema is a wonderful lady. She is super sweet. We always talk while she checks me in and she is so polite.
Stayed 2 nights in Apr 2024
Response from RK on Apr 9, 2024
Thank you Ms. Rachael for your positive review. We hope to see you back.

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Everytime I stay here the lady at the front desk ( I can't spell her name) she is so amazing. She is super sweet always asks how I have been. She always makes me feel welcomed and is a major reason I continue to return. It's close to stores and restaurants. It's close to the interstate. I stay here at least twice a month. If not more even the gentleman who works the front desk on Sunday mornings is nice.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 4, 2024
We appreciate your positive feedback towards our staff, we will inform them about your feedback. Thank you for your continuous business with the Quarters Inn & Suites.

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady desk clerk is awesome. She is very sweet.
Stayed 2 nights in Mar 2024
Response from RK on Apr 4, 2024
Thank you Ms. Rachael for your feedback towards our staff. Hope to see you back soon.

4/10 Poor

Sandra

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Ms. Sandra we are not sure what went wrong, but we would like to fix the issue on your next stay with us. Hope to see you back.

6/10 Okay

Enma, San Leandro

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from RK on Mar 16, 2024
Thank you Ms. Enma for your star review. Have a bless day.

10/10 Excellent

Darnnelle

Liked: Cleanliness, property conditions & facilities
None
Stayed 2 nights in Mar 2024
Response from Manager on Mar 16, 2024
We appreciate your 5 out of 5 star rating towards Antioch Quarters Inn & Suites. Hope to see you back.

10/10 Excellent

Darnnelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Mar 2024
Response from Rk on Mar 12, 2024
Thank you for your star rating for the Antioch Quarters Inn and Suites. We hope to see you back soon.

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a used condom, Trash, and dirt all over the floor. One of my towels looked like it was used because it had stains on it. The shower did not work. The toilet seat was broken. The sink handle was broken off. The bed made me itch, so I slept fully clothed. I’ve never slept in a worse location in the United States.
Response from Manager on Mar 12, 2024
We apologize for the dissatisfaction with your room.

8/10 Good

Betty

Liked: Cleanliness, staff & service
Very clean and nice people running the place.
Stayed 1 night in Feb 2024
Response from RK on Feb 22, 2024
Thank you Ms. Betty for your feedback. We will let our management team know how well there are doing. Hope to see you back soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from RK on Feb 22, 2024
Thank you for your star review.

6/10 Okay

Sonya

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Snowed in bout a week
Stopped in Nashville
Stayed 2 nights in Jan 2024
Response from RK on Feb 22, 2024
Thank you Sonya for your feedback. Hope to see you back.

8/10 Good

Enrique

Traveled with family
Stayed 1 night in Dec 2023

10/10 Excellent

CLIFTON

Stayed 1 night in Dec 2023

2/10 Terrible

Blake

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from RK on Dec 12, 2023
Mr. Blake we see you are a regular customer. We apologize for the low review. We are not aware of what went wrong. You are a value customer. Thank you!

4/10 Poor

Theadora

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Please make sure trash and pot holes are taking care of. Also need phone connected and lamp lights have bulbs in them.
Response from RK on Nov 30, 2023
We apologized for the inconvenient you had faced with your room. We check this out and fix the problem. We will let our maintenance personal know about this matter. Thank you!

4/10 Poor

Amy

Stayed 1 night in Nov 2023

6/10 Okay

Niesha

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from RK on Nov 27, 2023
Thank you Ms. Niesha for your star review. We hope to see you back soon!

10/10 Excellent

Cesar

Stayed 1 night in Nov 2023
Response from RK on Dec 12, 2023
Thank you Mr. Cesar for leaving us a excellent score for our services. We appreciate your feed back and hope to see you soon.

6/10 Okay

Sandra

Traveled with partner
The hotel is right next to an interstate exit, which is conveinent but inconvenient at the same time. As such, it can also be noisy. There is some vagrant activity around the property but never felt unsafe. The room conditions were standard for a room of this price range. There was a microwave and fridge available which was great for buying our own food and heating up. The bed was older but not unbearable. The TV channels were selective, and the picture was fuzzy but again, was watchable. My only complaint would be the shower. The shower head was broken so it couldnt be positioned. On top of that, the water would not get super hot. I assume to save money the hotel didnt have their water heater set high during the non peak days (Thurs - Sun) because the water was noticeably hotter Friday and Saturday. Overall it was fine for the price and was a conveinent drive to donwtown Nashville.
Stayed 3 nights in Nov 2023
Response from RK on Nov 8, 2023
Thank you for letting us knowhow we are doing. We will try to work on the TV's as you had mentioned, the water heater temp and shower head. Hope to see you back.

8/10 Good

Reginald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Easy access to stores and highways. High traffic noise.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Thank you Ms. Reginald for your stay with us at the Antioch Quarters Inn & Suites, we appreciate your feedback and hope to see you back.

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Just noisy.
All was well done except the outside noise! Room was clean and updated. Bed comfy. Just had a lot of noise throughout the night from first responder sirens, passer by’s loud taking, etc.
Stayed 2 nights in Oct 2023
Response from Manager on Nov 8, 2023
We appreciate your feedback Mr. Michael. We are happy to hear you were pleased with the comfort of the room. We are located right off of the interstate. Thank you!

6/10 Okay

Hunter

Liked: Property conditions & facilities
It was okay for the price just a bit noisy
Stayed 1 night in Oct 2023
Response from RK on Oct 29, 2023
Thank you for letting us know. We appreciate your feedback.

8/10 Good

bryan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
For the price not bad
Construction going on but did not effect stay to bad. Towels missing first night and had to ask for towels the 2nd night
Stayed 2 nights in Oct 2023
Response from RK on Oct 19, 2023
Thank you for letting us know how we are doing. We apologized for the missing towels, housekeeping was informed. Hope to see you back.

10/10 Excellent

Ben

Stayed 1 night in Oct 2023
Response from RK on Nov 8, 2023
Thank you Mr. Ben for your star review. Hope to see you back.

2/10 Terrible

Raymond

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is not very safe
Stayed 2 nights in Aug 2023
Response from RK on Sep 12, 2023
Thank you Mr. Raymond for your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from RK on Aug 31, 2023
Thank you Ms. Jennifer for your star review. Hope to see you back.

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, comfortable room but no coffee pot in room or lobby. No vending. TV did not work. Shower leaked onto floor.
Stayed 2 nights in Aug 2023
Response from RK on Aug 14, 2023
We appreciate your feed back and happy to know that you were satisfied with the comfort and cleaning of our rooms. Sorry, that your TV didn't work for you and the shower head was not placed in the right direction. Thank you for letting us know hope to see you soon.

2/10 Terrible

Hunter

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom smelled horrible, I checked out early mostly because of it. The staff at the desk advised I be refunded for the extra night. Once Expedia reached out to hotel they denied the refund
Stayed 2 nights in Jul 2023
Response from RK on Aug 14, 2023
Thank you for your feedback.

6/10 Okay

Bertha

Stayed 1 night in Jul 2023
Response from Manager on Jul 12, 2023
Thank you for your star review.

2/10 Terrible

Beatrice

Stayed 1 night in Jul 2023
Response from RK on Aug 14, 2023
Sorry, for the star review. We are not sure what went wrong. Hope we can make it better on your next visit. Thank you!

8/10 Good

Lila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Alternate Stay
When my stay at a relative's house became less than good, I searched for an alternate housing to finish my stay in the Nashville area--Antioch Quarters Inn and Suites fit the bill. I found the hotel to be clean, comfortable, and convenient, even though we had to pay an extra fee/deposit that was unlisted. But I was pleasantly surprised how the manager graciously helped us how to get the shower to work and find the captions on the TV.
Stayed 3 nights in Jun 2023
Response from RK on Jun 23, 2023
Thank you Ms. Lila for letting us know how you were pleased with our services and staff. We have a incidental and accidental deposit for all guests. Thank you for your feedback. We hope to see you back soon!

4/10 Poor

Cole

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from RK on Jun 23, 2023
Thank you!

2/10 Terrible

Ronald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bogus listing and worst hotel stay ever!
The listing was completely bogus! Checked in was initially okay but upon entering room, the lights did not go one with the light switch, and TV would only play commercials for Dish TV and had a fuzzy picture. The remote was cracked and poorly taped together. I went down to the desk and complained and the woman told me that she couldn’t do anything about the tv and that the TV provider was coming in 2 days. Funny no mention of this when I checked in. I also was told at the check in that I couldn’t use the Jacuzzi tub due to a plumbing problem. Also listing stated free breakfast and the sign at check in stated NO breakfast only coffee and juice. When got up in the morning, attempted to get coffee and the coffee machine was “broken” and not available. No accommodations for any of this.
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Thank you!

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointed
Facility was old and in so-so condition. Noisy neighborhood. NO BREAKFAST! Sign in the breakfast area stated ONLY coffee and juice provided but the coffee machine was out of order.
Stayed 1 night in May 2023
Response from RK on May 22, 2023
Mr. Donald we apologize for the coffee machine not working. We do not serve breakfast at this facility and we do not advertise free breakfast as well. I hope my reply helped. Thank you!

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was extremely comfortable. Room was clean. Only noise was fire trucks going by. This is mainly on the weekend. When you drive up, it might look rundown. That's just on the outside. Mainly could use cleaning. Rooms are nice. I will consider next time.
Stayed 1 night in May 2023
Response from Manager on May 22, 2023
Thank you Ms. Dianne for your generous feedback on how comfortable the beds were and that the rooms were clean. We do try our best to train our housekeepers to do there best on the comfort of the room for our value guest. We hope to see you soon.

10/10 Excellent

Tracey, Farmville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception and check in/out quick and professional.
Stayed 1 night in May 2023
Response from Manager on May 22, 2023
Thank you for your feedback on how well our front desk staff are working with our customers Ms. Tracey. Hope to see you soon!

8/10 Good

Peter, Syosset

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and close to the Highway
Stayed 2 nights in May 2023
Response from RK on May 22, 2023
Thank you for your feed back and hope you will visit us again.

6/10 Okay

Bonnie

Disliked: Staff & service, property conditions & facilities
No room service when I kept asking. Had trouble with the TV. Not enough outlets to hook up phones, watched, etc
Stayed 3 nights in May 2023
Response from Manager on May 22, 2023
We apologize that you were not given room service by our housekeeping staff, we will inform them to do better next time, sorry that you had trouble with the TV as well. Thank you for letting us know and hope we can do better on your next visit Ms. Bonnie.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like here. Booked for two days. Left after an hour. Non-refundable booking through Expedia. Cut my losses. Door did not lock properly. Visible mold in the bathroom. Ceiling molding looked about to fall down in multiple corners. Awkward parking lots. Tons of street noise. Lots of people loitering between cars. Zero stars.
Response from Management on May 18, 2023
Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. We value your feedback and will discuss with our internal team to take necessary action.Thank you.

4/10 Poor

Russell

Stayed 1 night in May 2023
Response from RK on May 30, 2023
Thank you!

4/10 Poor

Steven

Liked: Cleanliness
Not too good. Online info said continental breakfast, but there were only weak juice and coffee. That’s not a continental breakfast. Misleading advertising. Shower had a leak. Told front desk about it, but not told that it could be addressed only if we were present. Had to ask for replacement towels. Limited TV service. I’ve never seen hotel tv service that limited. No news channels, for instance. Damage deposit policy confusing. Window curtain blocked AC/heating unit. Room was clean enough.
Stayed 3 nights in Apr 2023
Response from Management on May 18, 2023
Steven, Thank you for your review. We appreciate your positive feedback on the cleanliness and comfort of the room. Your feedback is valuable, and we will take into consideration your concerns for future improvements. We hope to have the opportunity to serve you better in the future.

4/10 Poor

Dustin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hate to even say anything bad but this place was pretty bad. To start we walked in to an overwhelming smell of beach so im thinking ok well at least they cleaned the room. That was not the case. They cleaed things in the room and after the bleach smell went away it started to stink, Sheets were badly stained, couch was just gross and stained, walls and floor boards nasty. The shower head leaked and the handle for the sink faucet just fell off. When people say its loud thats no joke it is right off the highway with cars flying around all day and night with crazy loud exhaust.The driveway is hard to get to, You have to drive up the road and then turn around so your on the right side of the road to even pull in. The sink drain for overflow also was full of something that looked like poop i couldn't tell. I dont normally write bad reviews but this one was bad. With all that being said the people were nice just didnt realky seem to care.
Stayed 3 nights in May 2023
Response from Management on May 18, 2023
We are very sorry to learn that you were not able to fully enjoy your stay due to the issues you experienced with the room cleanliness. We are taking the appropriate measures to address the problems and prevent any future occurrence. Thank you for your feedback, Dustin.

6/10 Okay

Loribeth

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Was clean and decent. Staff was not the friendliest
Stayed 1 night in May 2023
Response from Management on May 18, 2023
Thank you for your review. We appreciate your feedback on the cleanliness and apologize for any shortcomings in the friendliness of our staff. We value your input and will address this with our team. We strive to provide exceptional experiences and hope to welcome you back in the future.Thank you again.

6/10 Okay

Kurt H, Denville

Business traveler
Disliked: Amenities
The room was clean and the bed pretty comfortable. Bath was average and neat & clean. Television was satellite type with very limited channels. Location was on a main thoroughfare and very noisy throughout the night - that was a big negative! Access for those with disabilities is not good at least not to the second floor or the bathroom.
Stayed 1 night in May 2023
Response from Management on May 18, 2023
Thank you for your review. We appreciate your positive feedback on the cleanliness and comfort of the room. Your feedback is valuable, and we will take it into consideration for future improvements. We hope to have the opportunity to serve you better in the future.Thank you.

2/10 Terrible

kimberly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Loud!!!!!!!!!
ALL NIGHT LONG!!! Cars dragging/racing on highway!!!! NO SLEEP!!!!!
Stayed 1 night in Apr 2023
Response from Manager on Apr 25, 2023
Ms. Kimberly we are sorry to hear that you had no sleep during the night due to cars driving at night. We hope our rooms were up to your standards. Thank you!