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Reviews of Hotel Moonstone

3 out of 5
Hotel Moonstone
Thisawewa Lake Road, Anuradhapura

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night and the service is really good. Staffs are frinedly and also very clean. Worth for the money we spent
Stayed 1 night in Dec 2019
Response from aravinda on Dec 11, 2019
Dear Sir/Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Nishantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from ara on Mar 21, 2019
Dear Sir/Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

8/10 Good

Vikasitha, Lusaka. Zambia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very nice hotel. Clean. Ideal location. Friendly staff
Stayed 1 night in Aug 2017
Response from ara on Jul 16, 2018
Dear Sir/ Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Zimmer waren verdreckt. Bettlaken dreckig. Dusche war nicht benutzbar, es war schimmel überall und die Dusche war direkt neben der Toilette ohne Vorhang. Zimmer viel zu hellhörig, konnten kaum schlafen wegen den lauten Zimmernachbarn. Handtücher ebenfalls verdreckt. Wie das Hotel mehr als drei 3,0 Bewertung erhalten hat, wundert mich. Zumindest könnte man bei dem 1* etwas sauberes erwarten. Wie werden sicher das Hotel nicht weiter empfehlen.
Stayed 1 night in Mar 2019
Response from ara on Mar 21, 2019
im sure u from france :)

10/10 Excellent

Silvia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne guesthouse !
Petite guestouhse très sympa. La chambre que nous avions avait un petit balcon. Le seul truc étrange, c’est qu’il n’y avait qu’un drap-housse et une polaire, sans drap... sinon, personnel très sympathique, désireux de rendre service.
Stayed 1 night in Feb 2018
Response from ara on Jul 16, 2018
DearSir/ Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

10/10 Excellent

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Détente et calme dans cet hôtel 3 étoiles
1180/5000 Excellent hotel very modern and clean with three lovely employees. The room is not very big and the bathroom even less but sufficient. There was a balcony with two chairs and a small plastic table on the terrace. The wifi worked properly but it was still quite slow. Fortunately I had a motorcycle because the closest restaurant was 3,700 kilometers from this hotel. It is also very good, rich and not very expensive. A small bar of soap is only provided as a toiletry case. The towels are not very good. This hotel is located not far from all the archeological sites as well as the largest lake in the area. there are 5 in total but I found only two. The two biggest ones by the way. I recommend this hotel 3 stars for its tranquility because there is virtually no traffic on the road that borders and no dogs howling at night. I stayed there for three days. The mattress was really top quality compared to most other hotels I have been to so far in Sri Lanka. In spite of that I always had back pain.
Stayed 1 night in Jan 2018
Response from ara on Jul 16, 2018
Dear Sir/ Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

8/10 Good

Sandro

Liked: Cleanliness, property conditions & facilities, room comfort
Buon rapporto qualità/prezzo
Piccolo hotel a conduzione familiare. Buon rapporto qualità/prezzo. Camere piccole ma con letti confortevoli. Docce nei bagni difficoltose.
Stayed 1 night in Jan 2018
Response from ara on Jul 16, 2018
Dear Sir/ Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE

8/10 Good

PATROCINIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia
Muy buen trato. Un jardín con terraza muy agradable
Stayed 1 night in Aug 2017
Response from ara on Jul 16, 2018
Dear Sir/ Madam Thank you very much for your excellent feed back which boost our moral high. We are very much delighted of your comment because it was a mirror of your stay with us. Thanks again and we hope your next time visit definitely will be with us. Wish you all the best! HOTEL MOONSTONE