Indoor pool, sun loungers
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Reviews of Comfort Suites Appleton Airport

2.5 out of 5
Comfort Suites Appleton Airport
3809 W Wisconsin Ave, Appleton, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 335 out of 643 reviews" "
Rating 8 - Good. 211 out of 643 reviews" "
Rating 6 - Okay. 56 out of 643 reviews" "
Rating 4 - Poor. 31 out of 643 reviews" "
Rating 2 - Terrible. 10 out of 643 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Traveled with family
Friendly check in staff. Being a member of Choice Hotels, I was allowed to check in early. 2 free drinks per adult for the bar was a plus. Didn’t try the free breakfast because we were going out to brunch but it looked delicious. Pretty quiet hotel for the most part.
Stayed 1 night in Apr 2024

10/10 Excellent

Darcy, Manistique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times with no complaints.
Stayed 1 night in Mar 2024

6/10 Okay

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing except the housekeeper started knocking on our door at 930am to see if we where gone then again at 10 then 1015 check out is 11 stop bothering us
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
*
Stayed 1 night in Feb 2024

8/10 Good

Krystle

Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here! The staff is so accommodating and kind.
Stayed 1 night in Feb 2024

6/10 Okay

Jazmyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was pretty upset that there was no water at the hotel between 9 PM and 6 AM. The hotel offered to have us call and cancel our reservation with no fee, but trying to buckle. Last-minute hotel did not seem optimal.
Stayed 1 night in Feb 2024

10/10 Excellent

TERESA, STILLWATER

Stayed 2 nights in Feb 2024

8/10 Good

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joan, the reception clerk was wonderful. Very helpful and personable. She is a great asset to your hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Scotty

Nice pool area, nice rooms and few free pub drinks were a nice surprise
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandchildren love it also....the waterslide!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Stayed 1 night in Nov 2023

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this property multiple times. We love it. The only down side this time was our shower wasnt draining properly. The water just sat in the bottom up the tub.
Stayed 1 night in Nov 2023

10/10 Excellent

Douglas

Stayed 1 night in Oct 2023

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, friendly, and clean. The complimentary drinks were great for relaxing at the end of the day and visiting with new people.
Stayed 2 nights in Oct 2023

10/10 Excellent

Melchor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Ronald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not a good option for Packer games. Traffic is just too slow. takes more than an hour to get here from Packer Land.
Stayed 1 night in Sep 2023

10/10 Excellent

HARRY t

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off of the highway, good area, safe place.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness

10/10 Excellent

Kristen

Stayed 1 night in Sep 2023

8/10 Good

Jacob

Stayed 2 nights in Sep 2023

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Aug 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I stay here it is clean and the staff are very friendly
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

SLAWOMIR

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Customer service 5/5. Rooom 1/5. Small bed. Bathrooom 0/5
Stayed 2 nights in Jul 2023

10/10 Excellent

robert

Stayed 6 nights in Jul 2023

4/10 Poor

Inez

Traveled with family
Disliked: Staff & service
Rude Staff and Horrible Check-in Process
The check-in process was horrible. There were two gentlemen at the counter; one of the employees was training the other. The trainee attempted to check me in and was unsuccessful, the trainer Christopher said he would have to do it because the trainee had training wheels (unsure what that meant). Christopher told me he was unable to check me in because the card from the third party was denied (I booked via Hotels.com). When I asked ok can you cancel that reservation, I'll use my card to check-in. He rudely told me that it is a minimum 3-day stay and $300 a night. He said you will have to call and figure it out. I called Hotels.com and got someone on the line, the representative asked to speak to the hotel staff to walk him through how to check me in. Christopher took my phone and spoke with the representative, he seemed annoyed. As he was speaking to the representative on the phone the desk phone rang, and he picked up the phone and told the representative they would have to hold. I stood there patiently as he spoke to another individual to assist them while the representative was placed on hold. At this point, it has been well over 30 minutes to get a room. Finally, he said, " Well, I had to do it this way, so I don't know but got your room. The room was tiny, the door was banged up a little. It would not be ideal if you stayed for more than one night. Breakfast was simple, the kitchen staff seemed annoyed with the guest. Would recommend a different hotel.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were outstanding.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Really nice, but needs to be cleaned better.
I wanted to give this hotel 5 stars, because it's in a good location for what we needed. The bar gives you 2 free drinks each night and everyone was really nice But I have a huge thing about cleanliness and for that reason I have to give it a lower rating. When I got into the room, there was garbage and food shoved under the ac unit, and beads and other random debris that was pushed into corners. The sink also drained super slow and needed some drain cleaner. Additionally, the pool area is in need of repair. There are many tiles that are broken or missing. There were quite a few bugs in the water both of the times I went there and it felt like there was sand in some places of the hot tub. All of these issues would get the hotel about a 3- star cleanliness rating, but I have to give 1-star because when we were packing up to leave, I pulled up the blanket that I had slept under for three nights and there was somebody else's dried blood on it. The spot was on the foot of the blanket and underneath like it was being hidden. The blanket didn't look like it had even been washed, just flipped over There were also spots that looked like blood on the bathroom wall. I would upload photos, but the app isnt allowing it at the moment. But the beds are really comfortable and it was overall a pretty nice place. I would stay here again, but I'll be checking the beds much more thoroughly in the future.
Stayed 3 nights in Jun 2023

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GrMa
We were here for State Baseball - great clean place to stay!!!!
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Jun 2023

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lawn was not mowed. Fairly tall
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice hotel but for the price you’d think it was a nicer place.
Stayed 1 night in May 2023

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love the pool and slide at this property.
Stayed 2 nights in May 2023

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and pool was nice
Stayed 1 night in May 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Mar 2023

8/10 Good

Gideon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff mad the three day stay amazing
Stayed 2 nights in Mar 2023

6/10 Okay

Debra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite and clean.
Stayed 1 night in Mar 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
The bar is nice! The breakfast area is a little crowded and I wish the pool was open until 11:00 on weekends
Stayed 2 nights in Mar 2023

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Rebecca

Stayed 1 night in Mar 2023

10/10 Excellent

Tori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, wonderful amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

AMY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities
Stayed 1 night in Mar 2023

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Very busy and very big. Huge breakfast and 2 free drinks per adult per night. 4.5 out of 5 for me.
Stayed 2 nights in Mar 2023