Pizza
Check availability

Reviews of Hotel Destinos Arenal

3 out of 5
Hotel Destinos Arenal
Carretera al volcan, 2 kms al oeste de La Fortuna, La Fortuna, Alajuela

Reviews

6.8
Rating 10 - Excellent. 8 out of 57 reviews" "
Rating 8 - Good. 19 out of 57 reviews" "
Rating 6 - Okay. 22 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mikel, Costa Rica

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly bathroom. Poor air conditioning
Too expensive for the poor quality. Seemed OK but wasnt that good
Stayed 1 night in Aug 2017
Response from Nancy on Aug 12, 2017
Dear Customer, your comments are very important to our ongoing attempt to improve. Thank you very much for letting us know the aspects to which we must pay more attention. Greetings, Hotel Arenal Rossi

6/10 Okay

Verified traveler

Liked: Staff & service
Good for the price. Friendly staff but my room was near street so noisy at night

4/10 Poor

Robert, Ottawa

Disliked: Property conditions & facilities, room comfort
Luckily we were there only to sleep. Wall were paper thin so you hear everything. But it was close to everything

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pedro was a great host. He provided us with all the information we wanted. Also, he was always willing to help in any way possible.

8/10 Good

Verified traveler

Liked: Staff & service
ok
good if you want to be able to hike around by yourself, but not good for those who want to be in the small city center

8/10 Good

gretchen, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff.
Staff were very helpful to me when I broke out in hives. Rewashed bedding in hypoallergenic soap and even took me to pharmacy to get antihistamines. Pedro Lee is a gem! Booked great excursions for me, at times with a discount. Clean, basic, comfortable with lovely staff.

10/10 Excellent

Satish, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great budget hotel with perfect view of volcano
Had a really great time in Arenal Rossi for 3 days. Being located in the most strategic location, with a great view of the volcano, the hotel is easily commutable to the downtown, and other adventure activities. Being a budget hotel for both backpackers and family is certainly an added advantage. My special mention goes to the 2 great care takers, Pedro and Joseua, who did a splendid job while I was staying. They charted the plan for me and helped me in every possible way to ensure that I had a great time. The icing on the cake being, they also gave me a free upgrade to a bigger room with A/C. I would certainly recommend this hotel.

8/10 Good

Ester, Sp

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
In general, Good hotel and great owner! He helped us a lot :) we only stayed one day but it was very near to the Baldi hot springs and also near to the main bus station. At night it was a bit noisy as our bedroom was very near to the street. Also we heard people next door but we were so tired that we slep well.

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was small without any shelfs to put your things. Beds were uncomfortable. Thin walls you hear through The staff were very nice and the breakfast was basic and good.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
The staff Staff at hotel Rossi, are Excellent! Pamela was so helpful and informative. We came in a day later than planned, she was able to rearrange our days and reimburse us for the in used day. It a basic hotel, but it is clean and really convenient to activities in the arenal area.

6/10 Okay

Elin , Washington, DC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
More a hostel than hotel.
Staff were really friendly and very helpful. Otherwise the hotel is quite run down and not in great condition although clean. It is a budget place and you get what you pay for.

6/10 Okay

Frankie

Disliked: Property conditions & facilities, room comfort

8/10 Good

Victoria, Hamilton, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel close to all amenities!
Clean, spacious rooms. Comfortable, A/C, small fridge. Damp however it's to be expected in CR. Cranking the A/C helps! Lovely staff, very helpful. Offer discounted tickets to two big hot springs in the area. Expedia doesn't include breakfast however it's offered for an additional $6 which is a good price for a delicious meal. Their restaurant has great food food for great prices! A little slow but worth the wait. We would definitely go back!

10/10 Excellent

Chrisandsophie

Liked: Cleanliness, staff & service, room comfort
Awsome stay
Awsome stay, nice room, close to resturants and grocery store

8/10 Good

Stevie, H

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in the middle of small town area
The hotel was in a good area-in the middle of a town with several other hotels and a few restaurants and souvenir stores. The main "downtown" area was just a short 5 minute drive ($6 cab ride) down the road, and so was Baldi Hot Springs (you can buy a discounted ticket from the front desk for dinner and the hot springs). The beds were not super comfortable, but they haven't been in any of the hotels I've stayed at in Costa Rica (regardless of price). All in all, this place was a great value and excellent location.

10/10 Excellent

Sarah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel arenal rossi
The staff was really friendly and helpful. The hotel was a bit loud, but in a great area with a lot of restaurants and activities close by.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with nothing wrong
Location is outskirts of a friendly tourist trap of a town. Good place to stay and use as a base if you are traveling by car.

6/10 Okay

sara, canada

Liked: Staff & service
Close to the town but quiet
You get what you pay for with breakfast included this is a good deal, not a 5 star, but you go to the area to explore, not spend it in your room. The rooms was clean and food was decent. Nice flowers around the hotel and it is in a good location not right down town so a little quieter but only a 10 minute walk. Friendly staff. Stayed there with my infant son and everyone was helpful.

4/10 Poor

bry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better hotels in area
Better hotels in area for same price or 4 and 5 star hotels for a little more. This motel is old and run down . It was also right off the highway (50ft) and very noisy.

8/10 Good

Hannah, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities
First night in Arenal
We checked in the hotel very late for CR standards (11pm) which by itself impressed us (email the hotel prior if you choose to do this). The rooms were airconditioned which my partner greatly appreciated. Beds were very comfortable and the bathroom was very spacious. The only complaint I had was the shower. It was clean and large, however, the water spout was similar to a hose and made showering a bit difficult and uncomfortable. The morning breakfast was wonderful and was a great prelude to our Costa Rican adventure. The open-air restaurant was clean and very cosy. There are several different types of breakfast you can enjoy including a typical Western continental or Costa Rican breakfast. We opted for the Costa Rican breakfast and enjoyed our eggs, rice and beans, and plantains all while bird watching. Overall, we enjoyed our stay.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Motel near the Arenal Volcano
The staff was nice, but really surprised that we were going to stay there for 3 days. This is probably because none of the guest stay more than a night. Overall, It was okay. I would say its a Motel not a Hotel.

6/10 Okay

Tim, Nosara Costa Rica

Liked: Cleanliness, staff & service
two nites in Fortuna
clean and convinient motel and easy to find. The price was right and we would stay again

6/10 Okay

Jeanne, Utah

Liked: Staff & service
Good location, well kept
Comfortable bed, good for the price

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great staff and location
I am a budget traveler so my expectations on comfort and ameneties are pretty low. The location was great, you can see the volcano from your table at the restaurant while you get your free breakfast. The staff was really nice. They hooked us up with great horseback riding tour. It seemed like many of the hotel guests were from Costa Rica. Negatives: I get the impression thin wall construction is the norm in tropical countries. Any noise outside or in the next room was loud and clear. Some jerk revved his dirt bike outside at midnight or about half an hour one night. That's not really the hotel's fault, though. Aside from that, the hotel, though right on the man road, is in a relatively quiet area.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

jason and christine

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was ok
It had all the basics. It was like a drive up motel from the mid west. Close to the supermarket, resturants, and a couple miles to downtown.

4/10 Poor

The Internet Electrician

Disliked: Room comfort
Get what you pay for.
I only wanted a place to sleep for our 2-day trip to The Arenal Volcano area so I went with a low price. That is relative I guess, as nothing is inexpensive when it comes to tourist attractions in Costa Rica. When I paid $120 ($60 each) for a dip in Tabacon Hot Springs Resort, I was glad I cheaped out on accomodations. The motel room was, let's say "rustic". It had clean sheets and pillows, but the bed covers were likely the same ones since inception. The door was solid wood, but thin with gaping cracks large enough to peer through and a lock that an 8 year old child could lean on and bust in. The sink drains outside the wall on to the ground (I presume), and the windows won't close, let alone lock. The A/C worked, but with open windows, kind of a waste of energy. I'm an electrician, and I was afraid to touch the bedside light switch/receptacle combo, and the receptacle was broken and pushed in making it impossible to plug in my phone charger. Having said all that, we are absolutely LOVING Costa Rica, and feel very safe here or we wouldn't have stayed at this place after seeing the room. I did push the giant chair against the door just in case the wind picked up and pushed it open during the night.

6/10 Okay

eric

Liked: Staff & service
Stayed 1 night in Feb 2018

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Regular
Las camas son pqñas. Muy poca comida. Y los baños tienen mojo
Stayed 2 nights in Jan 2018
Response from HOTEL ARENAL ROSSI on Jan 9, 2018
Buenos días Daniela. Agradecemos sus comentarios, esperamos mejorar en los detalles señalados para que su próxima visita sea más placentera. Saludos, Gerencia Hotel Arenal Rossi

10/10 Excellent

Maya, playa del carmen, mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
muy buena ubicación., excelentes instalaciones. La comida muy buena.
Stayed 1 night in Sep 2017

10/10 Excellent

JUAN y EDELMIRA, M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel acogedor, tranquilo y preciosas vistas
Vine por 2 días y al final nos quedamos una semana. Si tuviera más tiempo, nos quedamos más. FELICIDADES.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Zweckmäßige Unterkunft in Arenalnähe
Sehr einfaches Hotel, eher Motel. Aber sauber und freundlich bedient.

6/10 Okay

Verified traveler

Bien situé!
Tres bien situé pour faire des activités à Arenal

4/10 Poor

Marie, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mauvaise nuit
Nous avons très mal dormi. Ce motel est coincé entre deux bars et la cacophonie était juste insupportable. Ensuite, toute la nuit des noix de l'arbre au dessus de la chambre tombaient à intervalles régulières en faisant un bruit pas possible. Le chauffe eau était aussi brisé donc pas d'eau chaude pour la douche. Finalement, les ressorts du matelas nous rentrait dans le dos. Je sais bien qu'à ce prix la il ne faut pas s'attendre à un 5 étoiles, mais là c'était quand même impossible de dormir. Pour 10$ il y a des hôtels vraiment mieux au centre de la ville.

8/10 Good

maria gracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio. Buen precio.
Muy lindo lo recomiendo. Sólo que x la noche los "picones" no nos dejaban dormir.

6/10 Okay

Shigemitsu

観光に便利な格安ロッジです
スーパーが近くで、観光のアクセスも良い。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ingrid, Heredia, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paseo familiar
Por parte del hotel estuvo bien, aunque se me público una tarifa que no era y se me indico que incluía desayunó. Y porque yo ya me fue q me di cuenta que cancele otro monto y no incluía desayunó.

8/10 Good

ERICKA MARIA, San José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien bien!
Muy bien, El Hotel estaba muy bonito. El desayuno se tiene que pagar por aparte pero si vale la pena.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lindo Hotel mal servicio
La zona es buena ya que queda cercano del pueblo, de las zonas termales de una cascada, el servicio dejo que desear (no sabían si ya se había pagado la reservación o no) y la ayuda para conseguir tours era más cara que el promedio por fuera, el desayuno de su restaurante no es bueno de acuerdo al precio.

10/10 Excellent

Carlos, San José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Muy buena atención, comodidad, desayuno muy rico y abundante,cordialidad y precio excelente.

8/10 Good

Gladys Alicia, Alajuela Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El tiempo no estuvo de nuestro lado pero muy buena atención

6/10 Okay

Eija, Stockholm

Liked: Cleanliness, staff & service
Disliked: Room comfort
Helt o.k rum, vi hade hyrbil o det var parkering precis utanför - jätte bra. Rummet var slitet men rent. För en natt, men skulle ek vilja stanna längre.

4/10 Poor

Louise, Montréal, Québec

Disliked: Staff & service, property conditions & facilities, room comfort
Assez ordinaire
Petit hotel sympa. Accueil chaleureux mais sans plus. A l'extérieur du centre, manque de commodités dans la chambre. A notre arrivée, pas de verre pour boire ni de ceintres pour nos vêtements, un seul crochet dans la salle de bain et aucun endroit pour installer nos choses. Ça ne coûte pas cher des crochets et des tablettes....Pas cher mais quand même.

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me gusto mucho,,,,en el lugar donde esta hubicado,,muy buena atencion,,,muy contento por el precio,,,,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, very friendly stuff and breakfast incl
Perfect

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hotel agradable cerca de volcán arenal
Esta bien para descanzar, se encuentra cerca de arenal a un precio accesible, las camas son cómodas.

8/10 Good

Nicolas, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel milieu de gamme très sympathique
Hôte très bien situé à la sortie de La Fortune près du volcan. Les chambres sont correctes il manquerait juste une séparation complète avec la salle de bain. Le personnel est vraiment très attentionné, à l'écoute et toujours près à rendre service. De plus le restaurant El Cerdo Real qui jouxte l'hôtel est le meilleur dans lequel nous avons mangé au Costa Rica. Bref, adresse à retenir

2/10 Terrible

Alonso, Heredia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No vale lo que cuesta !
Considero que no vale el precio pagado en este Hotel. He estado en Hoteles más comodos, limpios y baratos que este. Las fotografías del sitio web promocional engañan.