Lobby

Reviews of Scandic Arlandastad

3.5 out of 5
Scandic Arlandastad
Pionjarvagen, 81, Arlandastad, Stockholm County

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 312 reviews" "
Rating 8 - Good. 102 out of 312 reviews" "
Rating 6 - Okay. 21 out of 312 reviews" "
Rating 4 - Poor. 12 out of 312 reviews" "
Rating 2 - Terrible. 7 out of 312 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and comfortable
Stayed 2 nights in May 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karina on Jan 4, 2024
Thank you for staying at Scandic Arlandastad and we are happy to see that you enjoyed your stay!Kind regards,Karina

10/10 Excellent

janet

Stayed 3 nights in Nov 2023
Response from Karina on Dec 14, 2023
Thank you for staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay. Kind regards, Karina

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GrammyHutch
Our flight arrived late and we were trying to get a shuttle from the airport to the hotel. Once we reached the hotel staff they had a shuttle to pick us up in a matter of minutes. Thank you!
Stayed 1 night in Oct 2023
Response from Karina on Oct 12, 2023
Thank you very much for your kind words and for staying at Scandic Arldandastad.Kind regards,Karina

8/10 Good

Edyta, Chicago

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Karina on Oct 3, 2023
Thank you for staying at Scandic Arlandastad and we really appreciate your feed-back. Kind regards,Karina

10/10 Excellent

Zhiping

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Karina on Sep 20, 2023
Thank you for staying at Scandic Arlandastad and we are happy to see that you enjoyed your time at our hotel.Kind regards,Karina

6/10 Okay

hamidreza

Traveled with family
Disliked: Amenities, property conditions & facilities
Far from every where
Stayed 1 night in Aug 2023
Response from Karina on Sep 4, 2023
Thank you for staying at Scandic Arlandastad and we appreciate your feed-back.Kind regards,Karina

10/10 Excellent

Dean E

Stayed 1 night in Aug 2023
Response from Karina on Sep 22, 2023
Thank you fro staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay at our hotel.Hope to see you again!Kind regards. Karina

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent servicd
Stayed 1 night in Aug 2023
Response from Karina on Aug 23, 2023
Thank you for staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay at our hotel. Hope to see you soon again!Kind regards,Karina

10/10 Excellent

Bjorn

Stayed 1 night in Aug 2023
Response from Karina on Aug 23, 2023
Thank you for staying at Scandic Arlandastad and we are really happy to see that you were well taken care of at our hotel. Hope to see you again!Kind regards,Karina

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service
Very nice and clean, everyone is super nice and the breakfast is pretty good
Stayed 2 nights in Aug 2023
Response from Karina on Aug 7, 2023
Thank you for staying at Scandic Arlandastad and we really appreciate your feed-back. We are happy to see that you enjoyed your stay at our hotel. Kind regards,Karina

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the easy to work with staff and the food was excellent.
Stayed 1 night in Jul 2023
Response from Ivanna, service host on Jul 22, 2023
Hi Christian,So nice to hear that you enjoyed your stay with us :)Hope to see you again.Best regards,Arlandastad team

10/10 Excellent

Lael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for families. Need to know that you have to arrange shuttle from airport to hotel prior to arrival.
Stayed 1 night in Jul 2023
Response from Ivanna, service host on Jul 22, 2023
Hi Lael,Thank you for your feedback. When you book a room the information about the transfer should be included in your confirmation. We will of course double check it to make sure that all the guests get it:)Hope to see you again.Best regards,Arlandastad team

10/10 Excellent

Donald, Calhoun

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, shuttle a bit cumbersome to arrange but very helpful.
Stayed 1 night in Jun 2023
Response from Karina on Jun 27, 2023
Thank you for staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay. Hope to see you again.Kind regards,Karina

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great price
Stayed 2 nights in Jun 2023
Response from Karina on Jun 19, 2023
Thank you for staying at Scandic Arlandastad and we are happy to see that you enjoyed your stay!Kind regards,Karina

10/10 Excellent

Aristos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent hotel.
Stayed 1 night in May 2023
Response from Karina on May 30, 2023
Thank you for staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay!Kind regards,Karina

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service
Our electric plug-in didn't work. It was very noisey due to a band playing till the wee hours.
Stayed 1 night in May 2023
Response from Karina on May 19, 2023
Thank you for staying at Scandic Arlandastad and sorry to hear that you were disturbed by music at night.Hope to see you again!

2/10 Terrible

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2023
Response from Karian on May 19, 2023
Thank you for staying at Scandic Arlandastad and we appreciate your feed-back. Kind regards,Karina

10/10 Excellent

Madhusoodhan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Karina on May 9, 2023
Thank you for staying at Scandic Arlandastad and we are happy to see that you enjoyed your stay here.Kind regards,Karina

10/10 Excellent

Sally

Great and helpful staff. Nice hotel.
Stayed 1 night in Mar 2023
Response from Karina on Mar 27, 2023
Thank you Sally for staying at Scandic Arlandastad and we are happy to see that you enjoyed your stay!Hope to see you soon again. :-)Kind regards,Karina

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Very clean room, the rooms are spacious! The breakfast in the morning is delicious a lot of food and it’s free! Also airport shuttle is free!
Stayed 1 night in Feb 2023
Response from Karina on Mar 8, 2023
Thank you Brianna for staying with us at Scandic Arlandastad and we are very happy to see that you enjoyed your stay. Hope to see you soon again!Kind regards, Karina

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2023
Response from Karina on Feb 24, 2023
Thank you for staying at Scandic Arlandastad and we are happy to see that you enjoyed your stay. Hope to see you soon again.Kind regards,Karina

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for an afternoon/evening as a flight layover on a longer trip. Easy transfer to hotel. Excellent food for dinner and a very amazing breakfast buffet! Highly recommend.
Stayed 1 night in Jan 2023
Response from Karina on Jan 9, 2023
Thank you Albert for staying at Scandic Arlandastad and we are so happy to see that you enjoyed your stay with us. Hope to see you soon again!Kind regards,Karina

10/10 Excellent

Par

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice Excellent food Staff was great
Stayed 1 night in Nov 2022
Response from Karina on Nov 28, 2022
Thank you for staying at Scandic Arlandastad and we are so happy to see that you enjoyed your stay. Hope to see you soon again. Kind regards, Karina

10/10 Excellent

PERVEZ

Stayed 1 night in Nov 2022
Response from Karina on Nov 17, 2022
Thank you for staying at Scandic Arlandastad and we are really happy to see that you enjoyed your stay. Hoping to see you soon again. Kind regards, Karina

6/10 Okay

egle

Need refund
Stayed 1 night in Sep 2022
Response from Ivanna, service host on Oct 29, 2022
Hi Egle.I see that you'd booked 2 rooms with us, and the type of bookings was non-refundable. If you look through terms and conditions you can find cancellation and refund policy. We are really sorry that you had no possibility to visit us.When you are not sure about your trip terms you can always book a flex reservation where you are able to cancel it or change the dates.Best regards,

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast!
Stayed 1 night in Oct 2022
Response from Marie, Service Host on Oct 23, 2022
Hello Jeanne,Thank you for taking your time to give us feed-back!We are very happy that you had a great experience and a fabulous breakfast! Hope to welcome you again soon.

10/10 Excellent

Christine

Stayed 1 night in Oct 2022
Response from Marie, Service Host on Oct 23, 2022
Hello Christine,A big THANK YOU for taking your time to give us feed-back!We are very happy that you had a fantastic experience.Hope to welcome you again soon!

10/10 Excellent

Ruth

Stayed 1 night in Oct 2022
Response from Karina on Oct 17, 2022
Thank you Ruth for staying at Scandic Arlandastad and we are very happy to see that you enjoyed your stay!

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
I wish one could make coffee in the room. A small fridge would also be nice.
Stayed 1 night in Sep 2022
Response from Best regards, Ivanna on Oct 9, 2022
Hello Peter.Thank you for your stay with us.Due to our sustainability policy we don't have fridges in our rooms. But you always can ask our staff to store any important food or medications in our fridge et the reception.Our store also works 24/7 and we have lots of snacks and also coffee available.Looking forward to welcome you soon again:)

10/10 Excellent

Francis Awagu

Stayed 1 night in Sep 2022
Response from Ivanna, service host on Oct 9, 2022
Dear Francis Awagu,Thank you for your pleasant review.Hope to welcome you soon again.Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Karina on Sep 26, 2022
Thank you for staying at Scandic Arlandastad and we are so happy to see that you enjoyed your stay!

10/10 Excellent

Arieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2022
Response from Warm regards, Scandic Arlandastad Team on Sep 11, 2022
Hello Arieh,Thank you for your review. Hope to welcome you again at our hotel:)

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Perfect for an overnight stay before a next morning flight. Shuttle driver was especially helpful when I needed help with registering for a ride from airport to hotel. Nice restaurant with simple fare after a day of traveling.
Stayed 1 night in Sep 2022
Response from Martin on Sep 9, 2022
Hello Stephen,Thank you for taking your time to post a review from your stay with us.We are so happy to see that you enjoyed our hotel with our shuttle.We hope you come and visit us again soon.Best regards,Martin Engqvist, General Manager

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, front desk was very friendly and helpful. The breakfast buffet was amazing.
Stayed 1 night in Aug 2022
Response from Martin on Aug 31, 2022
Hello Connie, Thank you for your great review.We are so glad to see that you enjoyed our hotel with our staff and breakfast.Dont hesitate to contact us if you would have feedback on what we could have done even better during your stay.We hope we get to see you again soon.Best regards,Martin Engqvist, General Manager

10/10 Excellent

Paul

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Terrific staff. Great breakfast buffet
Stayed 2 nights in Aug 2022
Response from Martin on Aug 31, 2022
Hello Paul, Thank you for your great review.We are so glad to see that you enjoyed our stay with us.We hope we get to see you again soon.Best regards,Martin Engqvist, General Manager

10/10 Excellent

Bryan

Liked: Staff & service, amenities, property conditions & facilities
Loved this place and the staff- would recommend, would use again!
Stayed 2 nights in Aug 2022
Response from Martin on Aug 24, 2022
Dear Bryan,Thank you so much for your review and nice comments. We are so happy to see that you enjoyed your stay with us.Please come back and visit us again soon.Best regards, Martin Engqvist, General Manager

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is okay
Stayed 1 night in Aug 2022
Response from Martin on Aug 24, 2022
Dear Amanda,Thank you so much for your review and nice comments. We are so happy to see that you enjoyed your stay with us.Please come back and visit us again soon.Best regards, Martin Engqvist, General Manager

6/10 Okay

Dr Sridhar

Liked: Cleanliness, amenities, property conditions & facilities
Room temperature control not working and did nothing.cleaning not done inspite of request
Stayed 3 nights in Aug 2022
Response from Martin on Aug 19, 2022
Hello,Thank you for taking your time to post feedback from your stay with us. We do apologize for the inconvenience with the temperature control not working. We will look into this and make sure they work better in the future.We also apologize for the cleaning situation. We will make sure that we follow our routines with the cleaning done at request.We hope the rest of your stay was good. Dont hesitate to contact us if you would have more feedback from your stay with us.Best regards, Martin Engqvist, General Manager

10/10 Excellent

Galina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent
Stayed 1 night in Aug 2022
Response from Martin on Aug 18, 2022
Hello Galina, Thank you so much for your kind review. We are so glad to see that you had a great stay with us. We hope to see you again very soon. Best regards, Martin Engqvist, General Manager

10/10 Excellent

Paul

Liked: Staff & service, amenities, property conditions & facilities
Easy access from the airport. Friendly staff that treated a weary traveler well.
Stayed 1 night in Aug 2022
Response from Martin on Aug 17, 2022
Hello Paul, Thank you so much for your kind review. We are so happy to see that you enjoyed your stay with us and that you appreciated our friendly staff. We hope to see you again soon. Best regards, Martin Engqvist, General Manager

10/10 Excellent

Howell

Liked: Cleanliness, staff & service
Staff friendly and helpful. Quiet location.
Stayed 1 night in Aug 2022
Response from Martin on Aug 15, 2022
Hello Howell, Thank you so much for your kind feedback. We are so happy to see that you enjoyed your stay with us and we hope to see you again soon. Best regards, Martin Engqvist, General Manager

10/10 Excellent

Amra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Martin on Aug 15, 2022
Hello Amra, Thank you so much for your kind feedback. We are so happy to see that you enjoyed your stay with us and we hope to see you again soon. Best regards, Martin Engqvist, General Manager

8/10 Good

Monica

Traveled with family
Fine
Stayed 1 night in Jul 2022
Response from Karina on Aug 8, 2022
Thank you for staying at Scandic Arlandastad and we really appreciate your feed-back!

8/10 Good

Kirstin, Dracut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel near the airport.
Stayed 2 nights in Jul 2022
Response from Karina on Jul 25, 2022
Thank you Kirstin for staying with us and we are happy to see that you enjoyed your stay. Hope to see you again!

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a one night stay at the hotel. Rooms were clean, comfortable and quiet. Food in the restaurant was amazing and the buffet die breakfast catered for all needs. Vega, Veggie, Gluten-free, etc. Excellent value for money. Shuttle bus on time. Would definitely recommend and stay again
Stayed 1 night in Jul 2022

10/10 Excellent

Nancy

Stayed 1 night in Jul 2022
Response from Martin on Jul 4, 2022
Hello Nancy, Thank you so much for your kind review. We are happy to see that you enjoyed your stay with us. We hope you come and visit us again soon. Best regards, Martin Engqvist, General Manager

10/10 Excellent

Johan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget friendly alternative
Near Arlanda stay was very clean and rooms pretty spacious. Budget friendly alternative as well, maybe not the cheapest around Arlanda but in the mid-range vet affordable. Great restaurant too.
Stayed 1 night in Jun 2022
Response from Martin on Jul 4, 2022
Hello Johan, Thank you so much for your kind review and feedback. We are happy to see that you enjoyed our hotel with our restaurant. We hope you come and visit us again soon. Best regards, Martin Engqvist, General Manager

10/10 Excellent

Nee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff and shuttle to airport was very helpful. Gym and sauna in hotel was nice to have. Great value.
Stayed 1 night in Jun 2022
Response from Abdulla on Jul 2, 2022
Hi Nee, Thank you so much for taking time and write about us. :) We are happy to know that you enjoyed your stay with us. We are looking forward to welcome you again. Until then, stay healthy :) Abdulla, Front of House, Arlandastad.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the room. The nice lady at reception went out of her way to make me breakfast as I overslept. Amazing shuttle service to airport
Stayed 1 night in Jun 2022
Response from Martin on Jun 27, 2022
Hello Lance, Thank you so much for your review and great feedback. We are really happy to see that you enjoyed our hotel with our rooms and breakfast staff that helped you get a nice breakfast. We hope you come and visit us again soon. Best regards, Martin Engqvist, General Manager