9.2/10 Wonderful! (1,001 reviews)
This location is good if you want to get away from the crowds in Venice or are focused on Murano glass. The down side is that dining options are very limited, especially after 6 PM. We stayed there the last night of our vacation hoping to take advantage of the airport shuttle they offer. Unfortunately it only runs after 11:30 AM and our flight was at 11. Also, the airport water bus doesn't start running until 8:09 AM. We were lucky this worked out for us, otherwise our only choice would have been a private taxi which is quite expensive.
Our room was clean and spacious but much colder than we would have liked. When we asked the staff about it they said there was nothing they could do as the heat had been turned off for the season.
We had drinks and snacks in the hotel bar because it was convenient. It was also after 6 and our options were limited. The staff was friendly but the waiter didn't remember what kind of sandwiches were offered that day, there were only two, or what the cicchetti of the day was. Again there were only two types of cicchetti that day. Our spritz drinks were missing the olives we'd become accustomed to during our week in Venice. We had to ask for the small container of potato chips that normally come along with your drinks.
Granted all of these are minor annoyances but added together made our stay disappointing.
I expected better from Hyatt.
Reviewed on May 7, 2024
