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Reviews of Kazzhol Hotel Astana

4 out of 5
Kazzhol Hotel Astana
213, Balkantau Avenue, Astana

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 3 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Daria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2023

10/10 Excellent

Stas

Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, clean and reasonably priced Hotel
Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Josh, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and great value
Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel bit of a dodgy location.
Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amer, London

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel/nice decor
the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Grear Staff
I was very happy at the Kazzhol Hotel. Everyone was very courteous and extremely nice. The restaurant was great and the breakfast has a wide variety of food. Great location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Astana
The front desk ladies were really nice! Very helpful and informative. I look forward to going back!

8/10 Good

greg, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astana Lay Over Hotel
The hotel staff was great and welcoming. Everyone spoke English to some level, which made communication very easy. I was able to go to the desk and check in with no issue at all. The hotel had a bellman available 24 hours. He unloaded my bags from the taxi when I arrived and delivered them to the room. Upon checkout at 2:30am he loaded the bags in the taxi. The cafe was also nice and clean. We ate lunch upon arrival and the food was good. The menu was in English and had a wide range of food. The downside of the hotel was the location. It was in a strange location and not well lit on the outside. My room overlooked an apartment building and we could hear noise from the apartments next to me. The beds were comfortable, I opted for a larger room and it was worth the extra expense. This was a short stay that was less than 24 hours, so I did not have a chance to use the pool or fitness center. Since this was a lay-over for me, we had the hotel help us arrange a taxi for 2:30am. They did this and also called my room when the taxi arrived. Again, staff was nice and pleasant.

8/10 Good

igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel , good location, Fergana resonant
Very good place, always stay here while in Nursultan, Very good food Fergana restaurant
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Казжол
Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Stayed 1 night in Dec 2018

8/10 Good

Paul-F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river ) as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Stayed 3 nights in Nov 2018

8/10 Good

SEONGKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель для деловой поездки
Отель хорошо отремонтирован. Везде чистота.Номер очень просторный, полностью укомплектован. Завтраки хорошие. Район не самый центральный, но до делового центра можно добраться за 10-15 минут. Персонал вежливый.
Stayed 2 nights in Aug 2018

10/10 Excellent

Niels Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel i Astana
Fint indrettet hotel. Roligt. Rent. Pool, motionscenter så fine ud. Restaurant var rigtig god. Morgenmad udmærket/rigtig god Hotellet ligger lidt (50 min gang) uden for centrum. Udmærket vej /fortov at gå på hele vejen. (Taxa er også en billig mulighed) Fint standard hotel. Hjælpsomt personale. Vil gerne bruge hotellet igen.
Stayed 3 nights in May 2018

10/10 Excellent

Parkhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Понравился ресторан Фергана. Понравилась вежливая отношение персонала. Есть хорошие залы для проведения конференций. Отличный бассейн с сауной и джакузи. Не очень понравилось место расположения отеля. Отель находится далековато от центра города, приходилось пользоваться такси для деловых встреч в центре.

8/10 Good

max, Milan, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel in a strategic position to visit Astana.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dall'ottimo rapporto qualità prezzo.
Posizione comoda per il lavoro e lo sport, personale cortese e molto disponibile. Bagno di grandi dimensioni

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный и чистый Отель.
Было организованно ранее размещение, хороший ресторан, бар! Очень приветливый персонал.

8/10 Good

Max, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preiswertes Hotel mit sehr gutem 4-Stern Service
Hotel mit hilfsbereitem Personal und sehr gutem Restaurant. Die Zimmer sind gross und bequem. Das das W-Lan funktioniert einwandfrei. Viele Sehenswürdigkeiten sind in Gehdistanz.

8/10 Good

Roman, Karlsruhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kazachischer Weg
Anreise gegen 8:00 Uhr, trotzdem Frühstück ohne Aufpreis erhalten. Busverbindung in die Stadtmitte ca. 10 Fahrt.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel mediocre,lejos del centrp pero con un personal de recepción muy bueno pero intentaban sacar dinero al cliente en cada cosa. Por 1h de early check-in cobraron la mitad de una noche sin avisar!

10/10 Excellent

MINJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실이 너무 좋았습니다. 조식이 좀 허접했지만 서비스 룸상태는 very good.

8/10 Good

Liron, Tel Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is quite nice,food in restaurant is not that good but breakfast is OK. The massage in the spa is very good, one of the best I had. neighborhood is very bad but there is a small shopping center quite close

2/10 Terrible

Galina, Санкт-Петербург

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Квест "Найди замену"
После подтверждения бронирования сотрудники отеля связались со мной, чтобы уточнить во сколько мы приезжаем. Дважды отправила им письмо с подтверждением поездки, временем прибытия (планировали заехать в 5:00). В итоге, когда мы приехали в этом отеле оказалось всего 2 стандартных номера с двуспальными кроватями (это на 4 человек-коллег по работе!). Естественно, мы отказались от проживания, а девочка за стойкой администрации принялась плакать, причитая, что ничего сделать не в состоянии. Я, конечно, понимаю, это неприятно, но уж не стоило настолько усугублять ситуацию своими слезами. После окончания этого "концерта", нам было предложено поискать ближайший отель (в 5 утра!), который совершенно не соответствовал нашим представлениям о нормальном отеле. Возникает вопрос, почему в таком отеле не могут элементарно наладить схему заселения номеров, чтобы не было таких накладок. Впечатления о поездке были безнадежно испорчены.

8/10 Good

ANDREY, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель
Жил в командировке 5 дней. Все понравилось, за исключением очень мягкой кровати: я предпочитаю пожестче. Персонал очень приятный. Разнообразия завтрака на время командировки хватило. Сравнительно не дорого. Несколько удалено от центра, если рассчитывать на пешую доступность.

10/10 Excellent

Teodoro, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
consigliatissimo
Hotel confortevole e curato; personale disponibilissimo e servizio molto accurato; un particolare plauso alla efficientissima receptionist Eugenya

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo confortevole e staff gentilissimo
staff dell'albergo di estrema gentilezza e professionalità; una particolare menzione merita la receptionist Eugenya

10/10 Excellent

Ezgi, istanbul

Liked: Cleanliness, staff & service, room comfort
önemli olan oda konforu ise..
restoran ve lobide fiyata uygun kalite görülemese de odalar beklenmedik şekilde keyifli döşenmiş, konforlu, temiz ve yeniydi. köklü otellerin eski ve düşük kaliteli olduğu astana'da, bu fiyatlara yakalanması zor bir konfor olduğunu düşünüyorum. personel sevimli ve yardımcıydı. iş seyehatleri için uygun bir seçenek.

10/10 Excellent

Elena, Reggio Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un buon hotel
Un hotel molto bello e funzionale; camere belle,grandi e silenziose; le pulizie si fanno su richiesta x un sistema automatico che si trova di fianco alla porta; ristorante:tutto molto buono, se non prendete pero steak di vitello; prezzo raggionevole!