Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of NYX Esperia Palace Hotel Athens

5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 129 reviews" "
Rating 8 - Good. 24 out of 129 reviews" "
Rating 6 - Okay. 5 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent
Stayed 6 nights in May 2024
Response from Vasilis Mantis, Operations Manager on May 10, 2024
Dear Tina, Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Vasilis Mantis, Operations Manager

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Agostinho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very friendly and accommodating. My wife and had the pleasure of staying 4 nights. 3 nights in a room facing the courtyard and 1 night facing the street. Both rooms were nice and clean. The room facing the court yard was quieter (which was great)and I found the bathroom smaller. Only one of us could wash up at a time. The one facing the street was great but alot more noisy, we were on the 6th floor and we could here the hustle and bustle of the streets. Location was good, most thhings are within walking distance.
Stayed 3 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on May 7, 2024
Dear Agostinho, Thank you for taking the time to review your stay.It warms us to know that our staff's friendly and accommodating nature contributed to a pleasant experience for you and your wife during your four-night stay. We strive to provide impeccable service and it's gratifying to hear such positive feedback.We regret that you experienced some noise from the street when staying in our front-facing room. Please rest assured that we offer rooms with soundproof windows and backside rooms that are quieter, which might be preferable for your future visits. We take pride in our central location and are glad you found it convenient for exploring the city on foot.Your remarks on the cleanliness of our rooms are much appreciated. We understand that tranquility is key to a restful stay, and it's pleasing to hear that our courtyard-facing room offered you the peace you desired. We look forward to welcoming you back to NYX Esperia Palace Hotel Athens, where we hope to create even more memorable moments together.We are looking forward to welcoming you again. All the best!Vasilis Mantis, Operations Manager

10/10 Excellent

josiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very beautiful
Stayed 3 nights in Apr 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff helpful and friendly. Stayed 3 separate times - left something in drawer time one and they could not locate it —- otherwise everything was great! Loved the rooftop restaurant and wait staff and breakfast
Stayed 2 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 29, 2024
Dear Camille, We would like to thank you for this review about your recent experience in our hotel.It's truly rewarding to hear that you enjoyed our property and found our staff to be helpful and friendly. The rooftop restaurant is indeed a gem that we are proud of, and we're delighted that it added to the enjoyment of your stay.Your kind words about the breakfast service are much appreciated, and we're glad it was to your liking. At NYX Esperia Palace Hotel Athens, we aim to provide a complete and satisfying experience for all our guests.We hope to welcome you back. Best wishes,Vasilis Mantis, Operations Manager

4/10 Poor

ipek

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Really bad service, staff very slow and sometimes rude, doesn’t act like a 5 star hotel. Horrible decoration.
Stayed 1 night in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 29, 2024
Thank you very much for choosing to stay at NYX Athens, although it was with concern to note that you were not completely satisfied with your experience. The rating you have posted is taken into serious consideration. We wish we had more details from you about what has gone wrong, so we could investigate and address your issues. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,Vasilis Mantis, Operations Manager

8/10 Good

Luisa, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

2/10 Terrible

Patrick, Seven Hills

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was no reason for talking about my life in the manner that they did. I have a malignant brain tumor. I also have served in US Military and crashed in a chemical area as a Blackhawk Pilot. With my left temporal Lobes, I can forget some of the words off. I went and paid everything with no issues. the company ended up making me pay with the blouse. I made sure that I paid everything the correct shirt and the amount of cash. Instead, they ended up making it seem like it was a joke. Even the mattress that cleaned the room lied about how I had the room dirty. I am very clean in my house and in the us military we always had it very clean. I can’t believe that they wanted to have a video of me on a flight the entire time to make sure that I was secure and safe for them or something else. I promise I never would’ve done anything to harm anybody. I just needed to rest and if anybody needed anything that would’ve helped that’s it. Nobody really knows my life just like I don’t know anybody’s life as well. Remember, the other people could be the bad ones.
Stayed 5 nights in Apr 2024

10/10 Excellent

Siovan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. They were constantly present giving a feeling of safety. The hotel is in top shape and very clean. Cleaning is done at all times of the day
Stayed 2 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 20, 2024
Dear Iovan,Thank you for such a great review.It's truly rewarding to hear that our staff's dedication to service left such a positive impression and contributed to the sense of safety and well-being during your time at NYX Esperia Palace Hotel Athens. It is our top priority to maintain the hotel in pristine condition and we're thrilled to learn that our efforts have resonated with you. We take great pride in our clean and well-appointed rooms, and your acknowledgment of these details is greatly appreciated.Thank you once again for recognizing our commitment to providing a remarkable experience for our guests. We look forward to the opportunity of welcoming you back in the heart of Athens.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager

10/10 Excellent

Attila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff friendly. Stylish hotel in the hart of Athens
Stayed 3 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 20, 2024
Dear Attila,Thank you for such a great review.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to a return visit from you in the future.Best wishes,Vasilis Mantis, Operations Manager

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 20, 2024
Dear Julia,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back. Best wishes,Vasilis Mantis, Operations Manager

10/10 Excellent

Alihan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2024
Response from Vasilis Mantis, Operations Manager on Apr 8, 2024
Dear Alihan,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back in the future.Kind regards,Vasilis Mantis, Operations Manager

10/10 Excellent

Tamir, Beer sheva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, rooms are little bit small.. breakfast is very good. Location good!.
Stayed 3 nights in Mar 2024
Response from Vassilios Mantis - Operations Manager on Mar 26, 2024
Dear Tamir,Thank you for sharing your experience and for your excellent rating. It makes our job so much more worthwhile when we read reviews such as your own. Thank you for making the effort to share your experience. You are always welcome and we hope to have you with us again soon.Best Regards,Vassilios Mantis - Operations Manager

8/10 Good

Tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice and new property. Excellent location. Great rooftop restaurant with a beautiful view Checking process was average
Stayed 3 nights in Mar 2024
Response from Vassilios Mantis - Operations Manager on Mar 16, 2024
Dear Tania,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

maria

Stayed 1 night in Mar 2024
Response from Vassilios Mantis - Operations Manager on Apr 5, 2024
Dear Maria, At NYX Athens our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind Regards,

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is new and well put together. Breakfast is excellent and the staff attentive. The property is in an excellent location for the centre of Athens and all the main tourist attractions
Stayed 4 nights in Mar 2024
Response from Vassilios Mantis - Operations Manager on Mar 6, 2024
Dear Paul,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

Katherine, Augusta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Near lots of shopping, dining, and attractions.
Stayed 1 night in Mar 2024
Response from Vassilios Mantis - Operations Manager on Mar 5, 2024
Dear Katherine,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Best Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

Ronen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Vassilios Mantis - Operations Manager on Feb 12, 2024
Dear Valued Guest,Many thanks for taking the time to share with us your rating on your NYX ATHENS experience. Look forward to your future visits!Best Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The original room was very small for 3 people. After we upgraded to a suite, it was excellent. The hotel is new and very modern. Special compliments to Ilia from the business lounge, for outstanding service and hospitality with such a warm and pleasant attitude.
Stayed 4 nights in Feb 2024
Response from Vassilios Mantis - Operations Manager on Feb 12, 2024
Greetings from NYX Athens. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our supportive staff. We hope to have the chance to welcome you back in the nearest future.Best Regards,Vassilios Mantis - Operations Manager

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NYX Esperia Palace is a ver good hotel. It's ideally situated, it's clean and the roo.s are great. The staff were, without exception, excellent. My only niggles are that the mattress on the bed was too soft, as were the pillows.
Stayed 4 nights in Feb 2024
Response from Vassilios Mantis - Operations Manager on Feb 9, 2024
Dear John, Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,

10/10 Excellent

tzahi itshak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple vacation
Very nice hotel. Great location. Very good breakfast. Clean and maintain. The staff was very kind and helpful. Everything was great.
Stayed 3 nights in Jan 2024
Response from Vassilis Mantis - Operations Manager on Jan 29, 2024
Dear Tzahi,Thank you for taking the time to share your review following your recent stay at NYX Athens. We really enjoyed reading about your stay and the aspects of the hotel which you most enjoyed. It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards,Vassilis Mantis - Operations Manager

10/10 Excellent

gilad, knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Dec 2023
Response from Vassilios Mantis - Operations Manager on Jan 3, 2024
Dear Valued Guest,Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

Sodette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Vassilios Mantis - Operations Manager on Jan 1, 2024
Thank you for taking the time to share your experience with us! Our goal is to make your stay as comfortable and enjoyable as possible, and it's great to know that we were able to meet your expectations. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another fun and delightful stay.Kind Regards,Vassilios Mantis - Operations Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly and helpful staff. Its location means that it is close to everything and many things within walking distance. It is very convenvient to reach shops, restaurants and all the sites. The hop on hop off bus is a 3 min walk. Syntagma station is a 7 min walk for the metro which can be used for the airport. The room was very nice and clean, loved the waterfall shower. The pool and sauna are also very nice and relaxing and open until late. The breakfast included had many options and the restaurant has stunning views of the Parthenon. Overall a very good stay and would recommend.
Stayed 2 nights in Nov 2023
Response from Eleni Amanatidou | P.A. to General Manager on Dec 14, 2023
Dear Mary, Thank you for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a fantastic stay at NYX Esperia Palace! Your kind comments for our staff are truly appreciated. Providing exceptional service is a top priority for us, and it's rewarding to know that our team exceeded your expectations. We look forward to the opportunity to welcome you back for another memorable stay. Kind Regards,

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I just stayed at this hotel and we absolutely loved it!!! It was so close to everything so we could just walk around! We went to their spa downstairs and had a wonderful massage/facial. The room was so modern and nice. The staff were so helpful and friendly. We ate dinner at their restaurant on the 9th floor and the view was breathtaking. You could see the Parthenon! The food was delicious and the atmosphere was inviting. Oh… if that wasn’t enough we ate breakfast (which was included) and we couldn’t believe our eyes! The variety of food they had was incredible and it was so good!! I know this hotel is kind of new but I’m so glad we stayed there.
Stayed 1 night in Nov 2023
Response from Eleni Amanatidou | P.A. to General Manager on Dec 14, 2023
Dear Shannon,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is a great pleasure for all of us to meet our guests’ needs, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your stay unforgettable and their commitment and hospitality are recognized by our esteemed guests. We look forward to welcoming you at NYX Esperia Palace soon. Kind Regards,

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient and new. Definitely 5.0
Stayed 1 night in Nov 2023
Response from Iordanis Macridis | Hotel General Manager on Nov 21, 2023
Dear Joseph, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens. It is truly rewarding for our team to know that our efforts to provide exceptional service and a memorable stay have been successful. We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We look forward to welcoming you back in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us know. Kind Regards,

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Iordanis Macridis | Hotel General Manager on Nov 13, 2023
Dear Eleanor, Thank you for your positive feedback! We're delighted to read you enjoyed your stay at NYX Esperia Palace Athens. We look forward to welcoming you back soon! If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,

10/10 Excellent

Susan, Sullivans Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and helpful! Everyone! Loved the rooftop bar and delish breakfast!
Stayed 3 nights in Sep 2023
Response from Iordanis Macridis | Hotel General Manager on Nov 13, 2023
Dear Susan, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at NYX Esperia Palace Athens.It is a great pleasure for us to know that our efforts to provide exceptional service and a comfortable environment have contributed to your satisfaction.Our team works hard to create memorable experiences for our guests, and it's always rewarding to receive such positive feedback. We will be sure to share your compliments with the entire team as they take great pride in delivering excellent service.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Kind Regards,

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the hotel, will come back
Stayed 1 night in Nov 2023
Response from Iordanis Macridis | Hotel General Manager on Nov 13, 2023
Dear Ivan, Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that you had a great experience during your stay at NYX Esperia Palace Athens.We strive to create a welcoming and enjoyable atmosphere for our guests, and it's incredibly fulfilling to learn that we succeeded in making your stay special. We will share your compliments with our entire team, as they work hard to ensure every guest has a positive experience.We look forward to the pleasure of welcoming you back to our hotel in the future. If there is anything more we can do to enhance your next stay, please don't hesitate to let us knowBest regards,

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, close to Acropolis, lots to do in the area. Hotel was great, rooftop bar restaurant was great with amazing view of Acropolis.
Stayed 4 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 31, 2023
Dear Aram,Thank you for taking the time to leave your wonderful feedback on Hotels.com.We are very happy to read that you had a great time and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are committed to maintaining high standards and ensuring every guest has a memorable stay.We look forward to welcoming you back for another exceptional stay.Kind Regards,

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 31, 2023
Dear Michael,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay.Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future. Kind Regards,

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was great and the servers were great too
Stayed 4 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 31, 2023
Dear Simon,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you back for another exceptional stay!Kind Regards,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern hotel; I was shown how to operate the air conditioning from a control panel which operated the lights etc. You have an excellent view of the Acropolis from the main dining area. Also there is plenty of choice for breakfast on another floor.
Stayed 2 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 31, 2023
Dear John,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back for another exceptional stay!Kind Regards,

10/10 Excellent

Michele, Asheville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was exceptional. The hotel Is new and feels very modern. The room was very comfortable, the bathroom large and well appointed. We had a room facing the courtyard so it was dark and quiet for sleeping. The location is perfect for shopping and a short walk to restaurants and old city. The breakfast was outstanding, the rooftop bar not to be missed especially at sunset. Finally the staff was very friendly and went above and beyond to help us coordinate the return of my husband’s cell phone when he left it in the taxi. Plus the hop on/hop off bus is right in front of hotel for easy sightseeing. Highly recommend this hotel!
Stayed 3 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 27, 2023
Dear Michele,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

4/10 Poor

Piere, San Carlos

Traveled with family
Disliked: Staff & service, amenities
Well you book a supposedly 4-5 Star hotel & you get a holiday in express barly! Restaurant in this then's hotel is serving SUSHI! Main dishes are Sushi! And the type of sushi I can get i any 2 star restaurant in USA. Service staff & front desk not so friendly. Concierge! be your own and book the tours on your own for half price.
Stayed 6 nights in Sep 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Piere,Thank you for choosing Nyx Esperia Palace Hotel Athens and taking the time to review us! Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. We are sorry to hear that the service level of our team did not meet your expectations. We will be sure to address all of your concerns internally and we would love to show you how hard we work to give our guests the best service.Once again, we're truly sorry that your experience didn't match your expectations. We hope you'll give us the opportunity to turnabout your experience to prove that we can provide the tranquil and enjoyable stay you expect and deserve.Yours Sincerely,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Jonathan,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

Kristen

Liked: Property conditions & facilities
AMAZING - we will be back!
The hotel is amazing. It’s brand new. Amazing location, beautiful rooms, absolutely friendly staff, delicious breakfast buffet with the most beautiful view of the Acropolis. It was a highlight of our trip. We will be staying again.
Stayed 1 night in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Kristen,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. Also, we would like to appreciate your efforts capturing and uploading all those beautiful pictures of our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Your feedback regarding the coffee machine will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at NYX Esperia Palace Hotel. The room was wonderful. Comfortable bed and amazing bathroom. The restaurant has amazing food and drinks. The bartenders were wonderful and made the best drinks. Had an awesome view of the Acropolis! Staff was very helpful and friendly. Will definitely recommend to friends and family.
Stayed 4 nights in Sep 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Holly,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us.It is really important for us to read such a kind and wonderful feedback for our hotel. We are very happy about your great experience and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you again soon!

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE this hotel. If I could live here, I would! The staff is extremely friendly, accommodating, and the hotel is just beautiful. I highly recommend this place and I hope they make one in the US! I would travel the world just to stay at NYX!
Stayed 1 night in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Melissa,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us.It is really important for us to read such a superb feedback for our hotel. We are very happy about your great experience and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you again soon!

10/10 Excellent

Samson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant place to stay ! All the staff were polite, professional & exemplified superb customer service. The hotel facilities were wonderful & it was a real pleasure to visit Athens & be welcomed with such hospitality from staff & inhabitants alike. I wouldn’t hesitate to visit again in future & other Nyx hotels when available !
Stayed 4 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Samson,We truly appreciate you taking the time to share your thoughts regarding your recent stay with us.It is really important for us to read such a kind and wonderful feedback for our hotel. We are very happy about your great experience and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We are really delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their efforts and hospitality are recognized by our esteemed guests.We look forward to welcoming you again soon!Kind Regards,

8/10 Good

Pak Chiu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated in a very busy road so you are pretty safe walking around at all times, it’s 2 roads off from the hop on hop off terminal so was very convenient for us travelling around to visit sites. The hotel staff were all very friendly and welcoming, checkin and checkout was very quick, took less than 10 minutes to checkin. The room was comfortable and clean with great temperature controls and the waterfall shower is pretty amazing. One area I wasn’t so sure about was the fact that the bathroom has no door and the shower door was transparent, probably best if staying as an individual in your own room, or as a couple. Less great for family members or friends sharing a room, due to lack of privacy
Stayed 3 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Pak,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you soon! Kind Regards,

10/10 Excellent

Jack

Liked: Staff & service, property conditions & facilities, room comfort
Should be a five star
Stayed 1 night in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear Jack, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a wonderful and kind feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel, clean and new. In a great location close to many attractions and restaurants. Had an amazing view of the Acropolis both from our room and rooftop patio. Only thing I would say is that there could be a little better system of seating people for breakfast. Two days in a row we were given tables only to find people sitting in them.
Stayed 3 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 12, 2023
Dear Kiran,Thank you for choosing our hotel during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a great feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

10/10 Excellent

Dana

Stayed 1 night in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 13, 2023
Dear Dana, Thank you for taking the time to leave your wonderful feedback on Hotels.com.We are so glad that you had a great time and that you were satisfied with your stay at our NYX Esperia Palace Hotel Athens.We look forward to welcoming you again soon!Kind Regards,

6/10 Okay

Maya

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 5 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 12, 2023
Dear Maya,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a kind feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,

8/10 Good

Dov

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 12, 2023
Dear Dov,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a great feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,

8/10 Good

Fawzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 12, 2023
Dear Fawzi,Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a wonderful and kind feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,

8/10 Good

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top restaurant/bar is amazing. You have a perfect view of the Acropolis. At night when the Acropolis is lit it is an amazing and unforgettable experience.
Stayed 1 night in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 12, 2023
Dear Christina,Thank you for choosing our hotel during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a great feedback for our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. Your feedback will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

10/10 Excellent

Indhira Karina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, fast and very attentive staff; everything was great the only little thing was the small ceilings light that I couldn’t get off to sleep and that was kind of a bother but for the rest nothing to complain! Beautiful rooms and bathrooms… great food and the view from rooftop are incredible…
Stayed 2 nights in Sep 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 6, 2023
Dear Indhira,Thank you for choosing NYX Esperia Palace Athens during your visit in Athens.We truly appreciate you taking the time to share your thoughts regarding your recent stay with us. It is really important for us to read such a kind and wonderful feedback for our hotel. Also, we would like to appreciate your efforts capturing and uploading all those beautiful pictures of our hotel. It is a great pleasure for all of us to meet our guests’ needs, providing them with a unique experience, and we are thrilled that we were able to exceed your expectations. We are delighted to hear that our team cares and goes the extra mile to make your holidays unforgettable and their commitment and hospitality are recognized by our esteemed guests. Your feedback regarding the ceiling light will most certainly be shared with our team and of course all feedback helps us improve, provide high standards of service, and achieve our guests have the most memorable stay. Thank you once again for your feedback and we look forward to welcoming you and your family soon! Kind Regards,

10/10 Excellent

James

Stayed 2 nights in Oct 2023
Response from Iordanis Macridis | Hotel General Manager on Oct 25, 2023
Dear James, Thank you for choosing our hotel and taking the time to review us! We are so glad to hear that you enjoyed your stay, providing us with such a wonderful and kind feedback. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.Kind Regards,