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Reviews of Embassy Suites by Hilton Atlanta Airport North

3.5 out of 5
Embassy Suites by Hilton Atlanta Airport North
3450 INTERNATIONAL BLVD, Atlanta, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 159 reviews" "
Rating 8 - Good. 14 out of 159 reviews" "
Rating 6 - Okay. 10 out of 159 reviews" "
Rating 4 - Poor. 6 out of 159 reviews" "
Rating 2 - Terrible. 6 out of 159 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Brando

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

youssef

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy, Hopkinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, clean room. Room 216 has strange vibration in room 216
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! Will stay here from now on out!
Stayed 2 nights in Apr 2024

10/10 Excellent

Felicia, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property!
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money paid. Happy hour and breakfast was great. Staff seemed that they really enjoyed working there. Would return if traveling via Atlanta.
Stayed 1 night in Mar 2024

10/10 Excellent

Tameka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and I will stay here again!
Stayed 2 nights in Mar 2024

10/10 Excellent

WYNTER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

10/10 Excellent

Michael

Stayed 3 nights in Feb 2024
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

2/10 Terrible

Jeffrey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioner!!!!!
The air conditioning was out on the sixth floor. They claimed to be sold out and would not change rooms. I also booked a king bed and they said that all they had was a room with 2 beds. Even the fan portion of the air conditioner would not blow the hot air around. The front desk said that the compressor was being repaired or replaced so beware of this hotel. I am not sure if I was placed in this room because I was booked through Expedia or not but I will never book a room at this hotel again. They did have maintenance bring me an industrial strength fan to blow the hot air around. I just find it odd that the temp was about 70 degrees in the hallway just outside of my room and 75 degrees plus in my room. I got about 2 hours of sleep due to sweating all night. It’s a nice and newer looking hotel in appearance.
Stayed 1 night in Feb 2024
Response from Anthony - Guest Services Manager on Feb 27, 2024
My deepest condolences to you and your experience. I apologies. Are you an Hilton Honors member?

10/10 Excellent

Kenosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

10/10 Excellent

Jelisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 1st choice!
Our stay here is always great! The hotel is clean and up to expectations. The staff, in the entire hotel, is friendly and always goes above and beyond. Most importantly, there is always security in the parking area. This is our go to hotel!
Stayed 2 nights in Jan 2024
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very nice hotel, one of the best near the Airport...
Stayed 2 nights in Dec 2023
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HBCU battle of the bands
We came to support our daughter that is on the dance line at Fort Valley state University as they participated in the HBCU culture battle of the bands at the State Farm Arena. My family stayed over night and it was wonderful, the breakfast was superb, not the usual continental breakfast. Thank you for your hospitality.
Stayed 1 night in Jan 2024

2/10 Terrible

Pat

Disliked: Staff & service
Worst hotel experience EVER!!!!!!
We had our worst ever hotel experience here. Because of flight delays our 12 AM arrival ended up being a 3 AM arrival.We were exhausted and ready for some sleep. We had booked 2 nights so that we could sleep in and catch an evening connecting flight he following day. Imagine our surprise when we learned that there was no longer any booking as they had overbooked and deleted our stay. We called Hotels.com and they booked us another room nearby at the Hilton Garden Inn at 4 AM. However when we called the place to confirm, they informed us that check in was at 3 PM and they would not honor this reservation. This is when we learned about the daily audit , a dead zone in the wee hours of the day that make it near impossible to find a room. The previous day is tallied and a new day doesn't begin until afternoon check in the following day. We placed about ten frantic calls all saying the same thing until someone finally sympathized and allowed us to check in at 5 AM. Hotels.com eventually refunded us for both days. What an education in corporate ruthlessness. It was a nightmare experience for us. The desk clerk at Embassy was magnificent in helping us sort out this impossible experience. I had never heard of a hotel just dropping a reservation between the floorboards like this when it becomes more convenient and profitable for them to just delete us. No notification. Nothing. Just a terrible experience.
Stayed 2 nights in Jan 2024
Response from Anthony - Guest Services Manager on Feb 27, 2024
My apologies. Are you a Hilton Honors member?

10/10 Excellent

Deysi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stephanie, Eaton Rapids

Stayed 1 night in Jan 2024
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

6/10 Okay

Blair

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Special note to Victoria who out of her way to NOT help my family get connected to WiFi. Thank you Anastoria for caring to help us!
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice. I was impressed and would have no problem going back.
Stayed 1 night in Dec 2023

4/10 Poor

Kurtis

Stayed 1 night in Dec 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great & clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Erneshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Renard

Stayed 3 nights in Dec 2023

10/10 Excellent

Hersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great with the Hotel, the AC was kinda difficult to manage, but I figured it out. Breakfast was awesome. My only problem was with the Parking. Nothing special with the parking but I had to Pay $20. A day. But I wasn’t told that when I booked.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed three nights. Checkin and checkout very welcomingand fast. Room was spotless and specious. It had a large desk perfect for two people to sit and get some work done. Loved the layout of the room, the separation of living and bedroom was perfect. Bathroom big enough to share for two people at the same time. Breakfast was wonderful, Yolanda at the fresh prep station was so sweet and welcoming. I love it that they use fresh eggs and also egg whites. The service team were constantly around to refill and make sure that its was clean all around. The lobby is gorgeous and the bar is well stocked. Gym is small, but functional enough to get a good workout done. Please maybe more Yoga matts. The pool area was very nice, but the water was freezing..but Iam from Florida so somebody else might not get bothered by it. Parking was not included, which is the only thing that gets a small negative point and public parking can be tricky. But we made a great deal with our room and vs other hotels, the nightly rate of 22$ was still somewhat ok. All in all I can see myself staying again in this property when in the ATL area.
Stayed 3 nights in Dec 2023

8/10 Good

Uche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasurable stay
The room suite was very clean, finishing almost flawless especially the bathroom. No mildew , no rough edges around the sink or tiles. The TV sets in the room are large. Comfortable modern funiture. Breakfast was very good. Eggs , tasty sausages, waffles, cooked to order eggs. What more can you ask for. The only complaint I have is there was no showergel in the shower gel container. Just conditioner and shampoo available. Also the reading lights beside the bed were not working. The hotel minimart can also improve on their snack choices. Frozen pizza would be nice. The bland frozen dinner available was tasteless.
Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sister Surprise weekend
We enjoyed my sister surprise birthday weekend. Beautiful and clean. Food was great. Pool area was nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Beda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the whole experience was very good.
Stayed 1 night in Dec 2023
Response from Anthony on Mar 21, 2024
We greatly appreciate your business and feedback. We hope you choose to stay with us again when you are visiting Atlanta.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Shakeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

TYRE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

christy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and only a few minutes from the airport!
Stayed 1 night in Nov 2023

10/10 Excellent

Shinethia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Rooms were clean. Staff was great! The complimentary evening reception and the morning breakfast were SO good! Hotel is newer and well kept.
Stayed 1 night in Nov 2023

4/10 Poor

Malina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked while driving InA road trip with my family. It’s $190 per room plus $20 per day for parking. That parking fee was not listed anywhere and they charged my fully when I arrived at midnight and left the next morning. They said they would keep part of the deposit. I’ll was surprised by that and for over $200 it was a ratchet stay. I called customer service twice to let them know I was arriving late and requested the couch bed to be made with bedding and extra pillows. Last time I had stayed there was not any sheets on the pullout couch and we were scrambling after a ten hour drive to make our own bed. I called twice to ask them to have it ready to avoid that scamrble and stress at midnight . To no avail….. there was no note as promised on my account - I ended up waiting an hour in the middle of the night to get bedding for the pullout couch and we ended up making our own bed after a ten hour drive. They didn’t care - they just said no note and wouldn’t even waive the ridiculous parking or anything.
Stayed 1 night in Nov 2023

10/10 Excellent

Zarina, Lakeville Mn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and staff was very nice
Stayed 2 nights in Oct 2023

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay. Staff was very friendly, room was very spacious, clean and comfortable, and breakfast was excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2023

10/10 Excellent

Kip

Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
It was a very clean professional NEW hotel!!
Stayed 1 night in Nov 2023

10/10 Excellent

Cori

Stayed 2 nights in Nov 2023

10/10 Excellent

Shakeira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and breakfast was excellent.
Stayed 2 nights in Oct 2023
Response from Donna R. on Nov 1, 2023
Thank you for taking the time to let us know about your recent stay. We appreciated you.

6/10 Okay

Dianna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was close to the airport which was what we wanted. Shower door didn’t stay closed, we had to put a washcloth in the track to keep it closed and the worst part was there was no shower gel in the container that was attached on the wall. We were overcharged at dinner. Not the usual nice stay at Embassy.
Stayed 1 night in Oct 2023
Response from Donna R. on Oct 19, 2023
Thank you for taking the tile to respond. We appreciate your comments, we will use them as training for our team.

10/10 Excellent

Thaddeus

Stayed 1 night in Oct 2023
Response from Donna R. on Nov 1, 2023
Thank you.

10/10 Excellent

Kamelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean environment
Stayed 1 night in Sep 2023
Response from Donna R. on Oct 19, 2023
Thank you for taking the time to respond. We appreciate your feedback.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Close to airport, great cocktail hour and the rooms were clean and very nice. The staff was all so helpful and kind. We will be coming back for sure.
Stayed 2 nights in Sep 2023
Response from Donna R. on Oct 19, 2023
Thank you for taking the time to respond. We appreciate your feedback..

8/10 Good

Mark, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. I’d stay again. And PLEASE give a big raise to the chef and cook in the breakfast dining area. One of the BEST breakfast meals we’ve ever had at a hotel. The egg omelette was amazing.
Stayed 1 night in Sep 2023
Response from Donna R. on Oct 19, 2023
Thank you for taking the time to respond. We appreciate your feedback..

10/10 Excellent

Derrick

Business traveler
I’ve stayed at the older Embassy Suites & found them to be just ok. This modern location ifar exceeded my expectations. It was clean, very close to the airport, staff was friendly & surprisingly has really good food. I highly recommend this location.
Stayed 1 night in Sep 2023
Response from Donna R. on Sep 21, 2023
Thank you for your feedback. We appreciate your business.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Stayed 2 nights in Sep 2023
Response from Donna R. on Sep 21, 2023
Thank you for your feedback. We appreciate you staying with us.