Such a beautiful hotel.. we were disappointed that the pool/spa were not available for use, and we were not advised of this prior to our stay. Thankfully, a neighboring hotel allowed guests of Four Seasons to use their pool facilities. Our only other problem at the hotel was the air conditioning system in our room was not working properly and the room stayed too warm for our entire stay, never getting below 76 degrees. Even after reporting it twice to the front desk two times, the problem was not resolved, causing restless nights because it was too warm in our room. I feel for the the price paid, this should not have been an issue. Other than this, we enjoyed our stay.