Ratings based on 2,381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in walking distance of everything!

Posted Jan 25, 2015
Valet Parking is no the best. Room was swell and concierge staff was wonderful!
2 out of 5
by A verified traveler

Disappointing

Posted Jan 21, 2015
Pros: The Location was wonderful.
Cons: The hotel staff needs an attitude adjustment.
Our stay was not terrible, however I was generally disappointed with my stay. I expect a much higher standard from an Omni property, especially one that boasts being a 4 diamond. The staff was exceptionally unhelpful and unfriendly. I felt as if I was inconveniencing them when I checked in or asked general questions about the area. Neither the valet nor the front desk staff offered to assist me with my luggage and the cocktail waitress in the lounge acted bothered by having to take our drink order and barely said 5 words to me. Unfortunately, the hotels location is unbeatable but you will definitely have to lower your expectations if you want to stay here. I have stayed at multiple Omni properties and this is by far the most poorly managed one I have visited.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Hotel was convenient to the event I was attending. The room was comfortable. Did not have free wifi. I was expecting more upscale room. Would not be my first choice of stay but in my top 15 of choices for the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with lots of food choices.

Posted Jan 17, 2015
Pros: Walking distance of the tabernacle and the food vendors on the bottom floor.
Cons: The bed was hard and uncomfortable.
The staff was very friendly and informative. Great view of the CNN and of the city. Very nice room and amenities. Loved the food court at the ground floor of the hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta georgia

Central hotel

Posted Jan 16, 2015
Great looking hotel, helpful staff Close to attractions
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2015
Pros: Close to Atlanta Market, beautiful room, nice staff!
Great hotel, great staff! Would recommend to others.
3 out of 5
by A verified travelerfrom Michigan

Expensive for an OK hotel

Posted Jan 14, 2015
Pros: A place to stay.
Cons: Add over head lighting to room. (I,m a designer and I can't imagine the designer neglected room lighting.
Location: Market was close. I was working - no time for playing.
No close-by dining. For quick breakfast or later evening dining - when you don't want a lot. Room lighting was absolutely terrible. Expensive parking - only valet available.
3 out of 5
by A verified traveler

Expecting more

Posted Jan 13, 2015
Overall surprised by lack of service and room quality. Numerous noise interruptions from neighboring rooms. Surprisingly thin walls. Cleaning staff failed to return after I requested they come back after a 9 am knock on the door. The next day room was cleaned but television had been tampered with according to the maintenance man. First call to front desk resulted in no reply. Second call hours later resulted in an overwhelmed maintenance fellow who did provide a solid effort, though he apparently was handing the entire property himself. He tried in vain to repair up until midnight (he was terrific and switched out several components..!). It remained our of service for the rest of stay. Hotel did discount the internet fees as compensation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta GA

Nice hotel in the heart of Atlanta

Posted Jan 12, 2015
Pros: Everything.
Location: Hotel is close to the arena, CNN center, food court,the skywheel, etc.
Check in and out was very easy staff was very nice. Got a drink in the bar area Saturday night and the staff there was very nice as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Had a little trouble getting into my room.

Posted Jan 12, 2015
Pros: I had a beautiful room on the 15th....nice and quiet!
Location: Could walk everywhere.
When I first arrived ...I was put in an occupied room which none of us realized at first.