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Reviews of Quality Inn & Suites Morrow Atlanta South

2.5 out of 5
Quality Inn & Suites Morrow Atlanta South
6597 Jonesboro Road, Morrow, GA

Reviews

6.6
Rating 10 - Excellent. 129 out of 566 reviews" "
Rating 8 - Good. 131 out of 566 reviews" "
Rating 6 - Okay. 121 out of 566 reviews" "
Rating 4 - Poor. 95 out of 566 reviews" "
Rating 2 - Terrible. 90 out of 566 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jean

Traveled with family and small children
Smoking smell
Stayed 2 nights in Apr 2024

2/10 Terrible

Antina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have requested for a refund for 2night. This was unsatisfactory. Can someone assist me? Plumbing issues, bugs issues
Stayed 3 nights in Apr 2024

4/10 Poor

Lana

Stayed 2 nights in Apr 2024

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally lacated to get to and from activities.
Stayed 4 nights in Apr 2024

10/10 Excellent

Myracle

Stayed 2 nights in Apr 2024

4/10 Poor

Tannia L

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos dijeron que expedía no está actualizado por que preguntamos por la piscina que vimos en las fotos y nos dijeron que si hubiéramos reservado con el hotel directo nos hubieran informado que la piscina estaba cerrada terrible experiencia para mi niño
Stayed 3 nights in Apr 2024

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Nicole

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
This property list as having a pool. And it doesn’t. False advertisement. We were pretty disappointed and board. We drove for 15 hours and was looking forward to swimming and relaxing only to be told that pool is and had been permanently closed. So disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure
Stayed 1 night in Feb 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The late night staff—/awesome and extremely helpful ☺️
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping needs some improvements but otherwise the staff is extremely excellent, esp Cynthia!!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a regular guest, the staff is extremely excellent…esp Cynthia ☺️
Stayed 1 night in Feb 2024

6/10 Okay

Keydra

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Lee, Canton

Traveled with partner
The elevator smelled of urine
Stayed 1 night in Jan 2024

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2024

2/10 Terrible

Quoyonna

Traveled with partner
It’s usually pretty decent but the light didn’t work the remote didn’t work and a hole was in the roof I was not happy
Stayed 1 night in Jan 2024

10/10 Excellent

Apria Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Dec 2023

6/10 Okay

Viral

Disliked: Cleanliness, amenities
The room didn't had iron, tv remote battery was missing. Bathroom curtain handle was damaged. Breakfast was good and the lady who was refiling was 👍
Stayed 1 night in Dec 2023

10/10 Excellent

Quandre

Stayed 2 nights in Dec 2023

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell like weed all threw hotel
Stayed 1 night in Oct 2023

6/10 Okay

Janella, Copperas Cove

Traveled with family and small children
Liked: Staff & service
The front desk staff was amazing, but the facility was run down, pool didnt work, it stayed loud, could smell cigarettes through vents in non smoking rooms.
Stayed 4 nights in Dec 2023

10/10 Excellent

Relawnda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, The crew was respectful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fabien

Stayed 1 night in Nov 2023

6/10 Okay

Stephen, Fort Belvoir

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Late night check in hospitality need to improve. Drivers ID given upon request, did not appreciate it being copied without explanation. If you are concerned about your PII, dont give your ID up. Room at the corner at the stairwell was smokey smelling,but i figure it is because of people somoking near the AC and smoke getting into the room. The room itself was very clean, sticky romote back with back piece missing with tape holding the battery in, and the bed comfortable. Breakfast was decent, good coffee and sausage biscuit. Was too tired to complain but i have choices, where it far better for less.
Stayed 1 night in Nov 2023

8/10 Good

Shari

Business traveler, Traveled with partner
Liked: Amenities
The highway noise
Stayed 1 night in Nov 2023

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are sweet and friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Jesus A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what awonderful and convenient hotel, just going south of atlanta on I-75 Great place
Stayed 1 night in Nov 2023

2/10 Terrible

Maria E

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Quoyonna

Stayed 1 night in Oct 2023

2/10 Terrible

Jigarkumar

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poorly maintained room
Stayed 1 night in Oct 2023

6/10 Okay

Tracey

Traveled with family
Liked: Cleanliness, room comfort
Room was clean and comfortable. However the staff didn’t tell us end time for breakfast. We got downstairs just when they were in the middle of shutting down and we couldn’t even get a glass of juice.
Stayed 1 night in Oct 2023

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Habiba

Traveled with partner
Liked: Amenities
no working pool
Stayed 1 night in Sep 2023

10/10 Excellent

Analizeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Overall great hotel service
Stayed 1 night in Sep 2023

8/10 Good

Terrence

Stayed 1 night in Sep 2023

8/10 Good

Giang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Aug 2023

4/10 Poor

Teyantay

Stayed 1 night in Aug 2023

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities
Not good
Stayed 2 nights in Aug 2023

2/10 Terrible

Gregg

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely AWFUL. The first room we had smelled like someone had been lighting up a blunt right before we walked in, the tv didn’t work and they only have 20x20 throw pillows for a king size bed. They moved us to a room that had a working tv, the smell of weed was not as strong, but the pillows were the same the bed was terrible and they was crap all over the walls. I would not recommend anyone to stay here. Not to mention the area is terrible. If you must stay in the area go up just 4 miles to exit 439- much better hotels there
Stayed 1 night in Aug 2023

10/10 Excellent

RAMON

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Aug 2023

10/10 Excellent

igor, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Jul 2023

2/10 Terrible

Lakeitha

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not working they did not inform guest prior to booking towels were stained in rooms ppl were hanging out in parking lot with loud music
Stayed 2 nights in Jul 2023

10/10 Excellent

Quoyonna

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jul 2023

6/10 Okay

David

Disliked: Cleanliness
Stayed 1 night in Jul 2023

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 18, 2023
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

2/10 Terrible

dione

Disliked: Cleanliness, property conditions & facilities
The property was not up to the standard I was accustomed to as a patron. I was highly disappointed with presence of the structure as well as the upkeep. As a matter of fact, I felt insecure with the characters I noticed renting rules. It appeared as if the property was being run as rooming or boarding house. I checked out 2 hours later. I would like to be reimbursed for my inconvenience as well as the trouble I went through traveling to such a place. I was surprised that Expedia would even have anything to do with such a place that I checked into. I should at least be given refunded 3/4 of my money since I only stayed 2 hours because of the condition of the establishment
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 13, 2023
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager

10/10 Excellent

Dena

Stayed 1 night in Jul 2023