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Reviews of Residence Inn Atlanta Downtown by Marriott

3 out of 5
Residence Inn Atlanta Downtown by Marriott
134 Peachtree St Nw, Atlanta, GA

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jon, Duluth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel located close to Centennial Park with easy access by streetcar to Martin Luther King National Park. It is surrounded by scores of restaurants. We had a two-room suite which was very nice plus a breakfast buffet. Note that parking is $40/day.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donnisha

Liked: Cleanliness, staff & service, property conditions & facilities
The view. The bar next door. Very nice hotel. Will stay again
Stayed 2 nights in Jan 2024

6/10 Okay

Thomas

Disliked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

CALVIN

Stayed 2 nights in Mar 2024

8/10 Good

Xiaoxi (Bob)

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to train/underground and the center of the city. No one cleans my room during 6 days of my stay
Stayed 6 nights in Mar 2024
Response from YL on Mar 21, 2024
Thank you for staying with us.

6/10 Okay

Antonio

Liked: Staff & service
The room wasn’t the cleanest. It didn’t seem like the cleaned the tub or the sink
Stayed 2 nights in Mar 2024
Response from YL on Mar 13, 2024
Thank you

6/10 Okay

Christina, Modesto

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great. There is no self-parking so you will be stuck with paying $47 a day for valet, or you can risk parking on the street or nearby garages (10 cars were broken into while I was at a convention up the street). That being said, the room was clean, though it was a little dingy (it’s old). Breakfast was embarrassing, several complaints by numerous travelers while in the breakfast room. The food items were extremely limited (eggs, sausage, yogurt, cereal). Room should have been much better for the price, especially the bathrooms. Valet staff was wonderful.
Stayed 2 nights in Mar 2024
Response from YL on Mar 13, 2024
Thank you for staying with us.

4/10 Poor

Chris

Traveled with partner
Disliked: Staff & service, amenities
We didn't like the cleaning services. Our room was not cleaned, nor new towels provided for three days. The front desk staff said every two days and the cleaning staff said every three days for new towels and bed sheets changed every seven days. Many of the breakfast food items were gone before they closed so you needed to get there early to get something to eat. The shampoo, conditioner and body wash containers in the shower were completely empty, which we didn't know until we were in the shower.
Stayed 4 nights in Feb 2024
Response from YL on Mar 13, 2024
Thank you for letting us know about your experience, I'm sorry to hear of you issues.

8/10 Good

Jekwella

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Extra holds were made to my card and no one could explain the extra charges. They tell you $150 but it’s always more.
Stayed 3 nights in Feb 2024
Response from YL on Mar 13, 2024
Thank you for staying with us.

4/10 Poor

Nicole

Traveled with family
Disliked: Amenities
Felt very unsafe in this area
Stayed 4 nights in Feb 2024
Response from YL on Mar 13, 2024
Thank you for staying with us.

10/10 Excellent

Kortez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Response from YL on Mar 13, 2024
Thank you

10/10 Excellent

Chris

Business traveler
Loved the stay here. The parking attendant s. Demetrius and Kyle were so very helpful and kind. As was William at the desk
Stayed 4 nights in Feb 2024
Response from YL on Mar 13, 2024
Thank you, I will pass this information on to them.

6/10 Okay

Clayton James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from YL on Mar 13, 2024
Thank you

10/10 Excellent

Hudeie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel. The staff was nice and check in was the easiest. I love the mobile key option. Area is very walkable. I would stay again.
Stayed 5 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you

4/10 Poor

Ashleigh

Traveled with family and small children, Business traveler
Disliked: Amenities, property conditions & facilities
For the price you would like to have linens in the room for the sofa bed and the correct amount of towels in the room for a party of 4. The room phone did not work nor did the TV unless you used your Netflix account. A friend of ours staying in another room had a spring from the sofa bed sticking up through the mattress. William who we met at check in at night was very kind and helpful. Breakfast was what you would expect for continental. Nothing special. $191 plus $47 valet was too much for what you get. Also valet attendants were not prepared in the morning to get cars resumtingni us being late to our event.
Stayed 1 night in Jan 2024
Response from YL on Jan 31, 2024
Thank you for staying with us.

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you

6/10 Okay

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice.
Stayed 6 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you for staying with us.

10/10 Excellent

Malini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Really pleasantly surprised by the hotel. Lovely building, really nice staff. The room was very comfortable, great shower, nice bed. Very local to where I needed to be. Will stay again.
Stayed 8 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you

2/10 Terrible

Belinda

Business traveler
Could have been murdered
Overbooked, moved me to fairfield inn in a bad neighborhood. Was scared to death the entire time.
Stayed 4 nights in Jan 2024
Response from YL on Jan 31, 2024
I'm sorry to hear that our other Marriott, that's 5 blocks away, was not to your liking.

4/10 Poor

LINDA

Stayed 3 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you, hope to see you back in the near future.

10/10 Excellent

Ismail, Miami Shores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from YL on Jan 31, 2024
Awesome, Hope to see you back in the near future.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from YL on Jan 31, 2024
GREAT, Look forward to your return.

8/10 Good

Adriana

Stayed 2 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you for staying with us.

10/10 Excellent

Tamorria

View was nice
Stayed 1 night in Jan 2024
Response from YL on Jan 31, 2024
Awesome, Come back anytime!!!!!!

8/10 Good

MONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD STAY
WE HAD A GOOD EXPERIENCE, THE HOTEL IS CLEAN AND COMFORTABLE.
Stayed 2 nights in Jan 2024
Response from YL on Jan 31, 2024
Thank you, look forward to your return.

6/10 Okay

Darrell

Disliked: Staff & service
Charged an extra $20 for no reason. Other then that it was a fine hotel.
Stayed 1 night in Jan 2024
Response from YL on Jan 31, 2024
Thank you, the incidentals are 150.00 for the stay, regardless of how long you stay, unless you go over that amount, we will reauthorize.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean and comfortable room in the heart of downtown Atlanta. Extra security measures helped me feel safe and welcome.
Stayed 1 night in Jan 2024
Response from YL on Jan 31, 2024
Thank You, look forward to seeing you again.

10/10 Excellent

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from YL on Jan 31, 2024
Thank You

8/10 Good

Yessenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you

4/10 Poor

Saumil, Carpentersville

Stayed 2 nights in Dec 2023
Response from YL on Jan 31, 2024
I'm sorry to hear that.

4/10 Poor

Heather

Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you

8/10 Good

Kim

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank You

8/10 Good

Edward

Stayed 3 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you

8/10 Good

Diane

Stayed 2 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you for staying with us.

6/10 Okay

LaToya

Stayed 1 night in Dec 2023
Response from YL on Jan 31, 2024
Hey, maybe you could tell me more about your experience, hope you come back in the near future.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gotta park it!
Very nice downtown location, walk-in distance to a lot of venues and restaurants! Clean & quiet, my only drawback is the parking situation, unless you do the expensive valet, you’re on your own for parking.
Stayed 3 nights in Dec 2023
Response from YL on Dec 28, 2023
Thank you

8/10 Good

Huazhao

Stayed 2 nights in Dec 2023
Response from YL on Dec 28, 2023
Thank you for staying with us.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from YL on Dec 20, 2023
Thank You

10/10 Excellent

Patricia

Stayed 6 nights in Dec 2023
Response from YL on Dec 19, 2023
Thank you

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 2 nights in Dec 2023
Response from YL on Dec 18, 2023
Thank you, hope to see back in the near future, should you travel bring you back to this area.

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities
Laughable for the money. About as good of an experience as a Motel 6, for the price of a luxury hotel. Everything looked fairly old, hallways and elevators were old and yellowed. Shower made lots of weird noises. Kitchen area had a weirdly random assortment of utensils and dishes. Staff seemed not to care about much. Area unsafe and many homeless hang out there. Provides no parking besides valet, which is just street parking anyway. All street parking outside valet is run with a terrible app, and you can't pre purchase for the morning. Insanely overpriced for a second rate experience.
Response from YL on Dec 18, 2023
Thank you for letting us know about your experience.

10/10 Excellent

Mukunda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place
Stayed 7 nights in Dec 2023
Response from YL on Dec 16, 2023
Thank You

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from YL on Dec 15, 2023
Thank you

10/10 Excellent

William

Stayed 2 nights in Dec 2023
Response from YL on Jan 31, 2024
Thank you

10/10 Excellent

Wlodzimierz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023
Response from YL on Dec 9, 2023
Thank you,

4/10 Poor

Anant

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023
Response from YL on Dec 8, 2023
Thank you

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Very nice staff and accommodations.
Stayed 7 nights in Nov 2023
Response from YL on Dec 8, 2023
Thank you for staying with us.

10/10 Excellent

Hailee

Stayed 5 nights in Nov 2023
Response from YL on Dec 20, 2023
Thank You!!!!!!

8/10 Good

Perry E, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good clean facility. My only complaint is because of the location there is really only valet parking and I think that should be prominently stated. It’s only a problem if you are in and out regularly. Other then that I had a great stay.
Stayed 4 nights in Nov 2023
Response from YL on Dec 9, 2023
Thank you