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Reviews of Augusta Marriott at the Convention Center

3.5 out of 5
Augusta Marriott at the Convention Center
2 10th St, Augusta, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 579 reviews" "
Rating 8 - Good. 149 out of 579 reviews" "
Rating 6 - Okay. 67 out of 579 reviews" "
Rating 4 - Poor. 26 out of 579 reviews" "
Rating 2 - Terrible. 24 out of 579 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There 2 Marriott hotels accessable from the garage. No one mention that at the desk and it was very unclear as to which facility our room was in. The breakfast options need to be better.
Stayed 1 night in Apr 2024

10/10 Excellent

Jenifer, Port St Lucie

Stayed 1 night in Mar 2024

6/10 Okay

Timothy

Window had a leak with water on the sill which I reported to staff someone from engineering looked at it but didn’t repair or clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tosheba, Calhoun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the it was a fast and easy check in.
Stayed 1 night in Mar 2024

8/10 Good

Nader

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to function in Hotel. Great accommodations
Stayed 1 night in Feb 2024

10/10 Excellent

LC COPELAND

Stayed 1 night in Jan 2024

10/10 Excellent

LC COPELAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Linzy

Stayed 1 night in Jan 2024

2/10 Terrible

Kathryn

Disliked: Staff & service, room comfort
Worst hotel experience I’ve ever had
I can’t even believe how bad it was…. I’ve stayed at hundreds of hotels. Some great ones, some not great ones. But I’ve never stayed somewhere quite this bad, service and environment wise. The outside area is fine, the location is fine, the restaurant is mediocre. But when we arrived, I had booked a king suite for me and my husband. They sent us on a scavenger hunt to find our room, and when we got there, it was a suite with 2 double beds instead of a king. No big deal, we’ll just go ask to be put in the correct room. When we got back to the front desk, the lady there asked if we “touched anything” like 5 times… no. We walked in, it was the wrong room, please put us in the right one. They gave us a new room, but acted as if we were the ones who messed it up. When we arrived to our new room, it was a standard king room, not a suite. Annoying since it’s not what we paid for, but whatever, it’ll do. But then, down the hall from us was a group of people, adults and children alike. It sounded like a few different rooms having a party going back and forth to each others rooms. Until well after midnight we got to listen to yelling, doors slamming, banging on doors, children screaming and crying. Just absolutely no common courtesy or consideration. The worst part is, this hotel is really big… and it was pretty empty. So it felt like they put us next to this noisy bunch on purpose.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy, clean, well stocked room. Employees very nice and helpful. Will definitely stay again!
Stayed 1 night in Dec 2023

10/10 Excellent

Julius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice property,lots of restaurants within walking distance and the restaurant and bar at the hotel are 5star
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Friendly staff
Stayed 3 nights in Nov 2023

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge disappointment
Booked a suite. Wasn’t even in the main hotel. Was in another old building. Room was very cheaply renovated. Horribly uncomfortable furniture. No recliner. Roomed wreaked of bleach. No carpet. Laminate floors. Broken shelves in refrigerator. No trash bags in waste baskets. Right next to laundry room and could hear dryer constantly. Elevators were dirty and beat up
Stayed 2 nights in Nov 2023

6/10 Okay

Charlene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not my favorite
No fridge or microwave in the room and getting to one side of the hotel is really confusing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

6/10 Okay

Julie

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

LONDON, colorado springs

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very smooth and accommodating. Elizabeth Roberts at the front desk supplied all our needs.
Stayed 2 nights in Oct 2023

6/10 Okay

Sonja

Business traveler
Liked: Staff & service
The staff was super nice. The room was clean and well stocked. However, the two things that would stop me from returning is the shower and the bed. Both uncomfortable in utilization.
Stayed 1 night in Oct 2023

10/10 Excellent

Satoya

Liked: Amenities, property conditions & facilities
I thoroughly enjoyed my stay. Customer Service was wonderful.
Stayed 1 night in Oct 2023

10/10 Excellent

Markeitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Sep 2023

10/10 Excellent

Jacque

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Xun Dong

Stayed 1 night in Aug 2023

8/10 Good

Yvonne, Ewing

Traveled with family
Liked: Amenities
We had a very enjoyable stay. The hotel is beautiful! One suggestion; try another carbon monoxide detector, the one in our room lit it up like a harvest moon. I had to purchase a sleep mask.
Stayed 2 nights in Aug 2023

6/10 Okay

Leroy

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is just outdated! I stayed here :0 years ago and it looks pretty much the exact same. No upgrades! For the price they are charging there should be more upgrades and attractions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant in the hotel is great. The staff in the hotel and restaurant are both attentive and friendly.
Stayed 1 night in Jul 2023

10/10 Excellent

Bonita

Traveled with family
Liked: Cleanliness, property conditions & facilities
What I like at the Augusta Mariott hotel is that the people were really welcoming. The rooms were clean and peaceful, also its very walkable. I can walk without any problems
Stayed 1 night in Jun 2023

6/10 Okay

Louise

Traveled with group
Disliked: Cleanliness
Use towels was in the bathroom paper on the side of the bed
Stayed 2 nights in Jun 2023

8/10 Good

Joanna, North Augusta

Liked: Cleanliness, staff & service
The hotel was clean and the staff very accommodating. However, the AC in our room was not working properly as well as with several other rooms that were in our party.
Stayed 1 night in Jun 2023

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the river, nice pool area and close to Broad street for multiple eating options.
Stayed 2 nights in Jun 2023

10/10 Excellent

Samuel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property right on the river. Easy walking distance to lots of restaurants, bars and shops. Staff were great, all on board with making sure guests had a great stay. Thank you!
Stayed 3 nights in Jun 2023

8/10 Good

Cora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Kimberlee

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience there. Friendly people .
Stayed 1 night in May 2023

2/10 Terrible

Tempestt

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Quite busy and they could have used a little more help at bar, etc. Long wait. Very clean.
Stayed 1 night in May 2023

8/10 Good

Paresh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in May 2023

6/10 Okay

Susan

Liked: Property conditions & facilities
Nice location along riverwalk.
Stayed 3 nights in Apr 2023

10/10 Excellent

BRANDY

Stayed 1 night in Mar 2023

6/10 Okay

Jacques

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was helpful and great but the room was ok. No trash bags, no tissues in bathroom but the biggest issue was spit in bathtub. The satellite check in was closed on the suite side so we had to navigate our way through the conversation maze to get to our rooms. Parking was a little confusing but they made it free at check so that was wonderful. The people were great but the overall experience was different.
Stayed 1 night in Mar 2023

8/10 Good

Ordray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Landy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but very busy
Stayed 2 nights in Mar 2023

10/10 Excellent

D'Ante

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great accommodations for the conference.
Stayed 1 night in Mar 2023

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well kept
Stayed 2 nights in Mar 2023

10/10 Excellent

Kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Feb 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough!
Great hotel and great restaurant food! Had to ask 3 times to get my car valet parking! Tried 3 times to baggage porter to get our bags he least offered to get a the cart for us. Booked two identical rooms for family wedding. My daughters room did not have couch like my room that I paid to the same! And they had our rooms on different floors.
Stayed 3 nights in Feb 2023