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Reviews of Regina Hotel

3 out of 5
Regina Hotel
6 Rue De La Republique, Avignon, Vaucluse

Reviews

9.0

Wonderful

Rating 10 - Excellent. 312 out of 586 reviews" "
Rating 8 - Good. 228 out of 586 reviews" "
Rating 6 - Okay. 32 out of 586 reviews" "
Rating 4 - Poor. 11 out of 586 reviews" "
Rating 2 - Terrible. 3 out of 586 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lale

Stayed 1 night in Apr 2024
Response from Mathilde on Apr 29, 2024
Bonjour,Nous vous remercions d'avoir choisi l'hôtel Régina pour votre séjour à Avignon.Au plaisir de vous accueillir à nouveau.Cordialement,Mathilde

6/10 Okay

Lale

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room walls are thin and transparent The entrenca is used dor breakfast and it smells, need to be ventilated or fress air ahoul be allowed by opening the entrence door
Stayed 1 night in Apr 2024
Response from Mathilde on Apr 26, 2024
Good morning,We are sorry if your stay did not satisfy you and we will take note of your comments in order to improve our services.Best regards,Mathilde

6/10 Okay

Susanne

Traveled with partner
The ladies working during the day were very helpful and friendly. The evening guy was pretty unhappy and not there to provide friendly help. Location of the hotel is great for sightseeing however parking is about a 10 minute walk on cobblestones. We were able to drop our bags then park, but the road is sometimes closed but we showed our reservation and were allowed through. Our superior rated room was a decent size by Europe standards and largest at the hotel. They do have an elevator. AC didn’t seem to work well but we were there on a cool day so maybe that was the problem. Beds are hard as typical Europe. Cleanliness on floors could use some work but sheets were clean. A gray throw on bed had some spots on it but this is small and easily removed. Walking distance to many restaurants and the palace.
Stayed 1 night in Apr 2024
Response from Mathilde on Apr 24, 2024
Good Morning! We thank you for your feedback. The air conditioning system works very well.Best regards,Mathilde

10/10 Excellent

Tien Li, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and affordable pricing
Stayed 2 nights in Apr 2024
Response from Mathilde on Apr 13, 2024
Good Evening,We thank you very much for your good feedback.Best regards,Mathilde

10/10 Excellent

Phillip, Singapore

Stayed 1 night in Feb 2024
Response from Mathilde on Mar 26, 2024
Good Morning,We thank you very much for your good feedback.Best regards,Mathilde

4/10 Poor

Abel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a pleasant night.
Small room, short bed (190cm), inexistant soundproofing between rooms and with the street (inefficient double glassing) which was noisy at night. So, we did not sleep well.
Stayed 1 night in Dec 2023
Response from Mathilde on Jan 22, 2024
Good Morning,We are sorry if you didn't like your stay. We have bigger beds in superior rooms.We have taken into account your comments regarding insulation. Although we are in the heart of the city, traffic is quite limited, and the city, in principle, rather calm during this season.Best regards,Mathilde

8/10 Good

Rob

Stayed 3 nights in Nov 2023
Response from Mathilde on Dec 18, 2023
Hello,We thank you very much for your good feedback.Best regards,Mathilde

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing. Steps from the main square and papal palace. Our room was tiny but comfortable. The breakfast was very good.
Stayed 4 nights in Nov 2023
Response from Mathilde on Nov 28, 2023
Good Morning,We thank you very much for your good feedback. We have superior rooms which are bigger.Best regards,Mathilde

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Lovely stay… big room opening to the street
Stayed 1 night in Oct 2023
Response from Mathilde on Nov 20, 2023
Hello,We thank you very much for your good feedback.Best regards,Mathilde

2/10 Terrible

Yu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom ceiling is molded. The sheath smells terrible.
Stayed 2 nights in Nov 2023
Response from Mathilde on Nov 8, 2023
Good morning,I am sorry if you were disappointed with your stay. Cleaning is done daily by a professional team. Do not hesitate to notify reception in the event of a problem.Best regards,Mathilde

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced tourist hotel. Convenient to everything in Avignon. Helpful staff. Clean room.
Stayed 1 night in Oct 2023
Response from Mathilde on Oct 30, 2023
Hello,We thank you very much for your good feedback.Best regards,Mathilde

6/10 Okay

Constance

Stayed 3 nights in Oct 2023
Response from Mathilde on Oct 20, 2023
Bonjour,Nous vous remercions d'avoir séjourné à l'hôtel Régina.Cordialement,Mathilde

8/10 Good

Kenneth

Stayed 1 night in Oct 2023
Response from Mathilde on Oct 17, 2023
Good Morning,We thank you very much for your feedback.Best Regards,Mathilde

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
It is a cute little hotel in a great location, minutes from the papal palace. Beds were comfortable, nice linen, quiet room and a good breakfast. The front staff was very friendly and spoke excellent English. Right in the heart of everything. Lack of usb charging everywhere. Good air conditioning.
Stayed 1 night in Oct 2023
Response from Mathilde on Oct 11, 2023
Good morningWe are glad that your stay was pleasant, and we thank you for your good comments which help us to improve our services.Best regards,Mathilde

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location within the ramparts of Avignon. All of the sights and restaurants were a short walk away, as was the train station. Avignon was nice to visit and was a good location for short day trips to Arles and Nimes. Would happily stay there again.
Response from Mathilde on Oct 30, 2023
Good Morning,We are happy that you spend a good time in Avignon, and we thank you for your feedback.Best regards,Mathilde

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel & excellent price!
Excellent location - minutes walk from all the best sights and restaurants. Helpful, friendly staff at check-in and breakfast. 5/5 stars!
Stayed 1 night in Oct 2023
Response from Mathilde on Oct 4, 2023
Dear Sean,We thank you very much for your good feedback, and we hope to see you again soon.Best regards,Mathilde

6/10 Okay

Shaun

Liked: Staff & service
A bit dated but staff friendly enough
A bit tired and dated but ideally located and staff friendly enough
Stayed 1 night in Sep 2023
Response from Mathilde on Oct 2, 2023
Hello,We thank you for your feedback, we take into account your comments.Best regards,Mathilde

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel with great location, very friendly staff, beautifully decorated clean rooms and much more. Tea/ coffee maker in the room was a plus. Morning breakfast per order. Will definitely stay in this hotel next time I’m in Avignon.
Stayed 1 night in Sep 2023
Response from Mathilde on Oct 2, 2023
Good Morning,We are happy that you spent a good time, and thank you very much for your good feedback.We hope to see you again soon.Best regards,Mathilde

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
A good quality hotel for the price.
Stayed 1 night in Sep 2023
Response from Mathilde on Oct 2, 2023
Hello,We thank you very much for your good feedback.Best regards,Mathilde

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel
Very nice staff members. The hotel is very close to the pedestrian walking area and only a five-minute walk (or less) to the Palais des Papes. It is easy to walk from the train station to the hotel, even with luggage, as the terrain is pretty flat, and it is a direct route up one street from the Gare de Avignon Centre.
Stayed 1 night in Sep 2023
Response from Mathilde on Sep 29, 2023
Good Morning,We thank you very much for your good feedback, and hope to see you again soon.Best regards,Mathilde

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent location near everything. Attendant was super friendly and helpful. Glad I chose hotel Regina.
Stayed 1 night in Sep 2023
Response from Mathilde on Sep 20, 2023
Good Afternoon,We thank you very much for your good feedback and we hope to see you soon again.Best regards,Mathilde

8/10 Good

Virginia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend.
Stayed 1 night in Sep 2023
Response from Mathilde on Sep 18, 2023
Bonjour,Je vous remercie de recommander notre établissement.Au plaisir de vous accueillir à nouveau.Cordialement,Mathilde

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Avignon Visit
Hotel is centrally located, the staff is friendly and very helpful
Stayed 3 nights in Sep 2023
Response from Mathilde on Sep 11, 2023
Good Morning,We thank you very much for your very good feedback!See you soon.Mathilde

4/10 Poor

Gregory

Disliked: Staff & service, room comfort
Don't go when it's hot
Checked in everything fine. Parking was a bit hard to find/confusing. First day was ok we decided to stay another night. We were moved to another room. Had to pack up and leave hotel for 3 hours until new room was ready. Bag was stored in old room. Did not have room ready until 2 pm. New room was hot and humid. Very uncomfortable. Complained to front desk. Employee at front desk went to room, could not get room cooled any better. Left hotel for 3 hours. Came back went to room. My wife and I were in our underwear with no shirt when knock came from the door. Did not realize that "one minute please" in english meant "come on in" in french. The female front door person opened the door and came into the room while I'm struggling to put my pants and shirt on. Incredible invasion of privacy. She told us they could look at it tomorrow, which obviously is about 17 house too late. No fan, no offer to mitigate situation, no discount nothing. We had a very uncomfortable night with little sleep, left 1st thing in the morning.
Stayed 1 night in Sep 2023
Response from Mathilde on Sep 8, 2023
Good morning,I'm sorry if your 2nd night at the Hotel Regina disappointed you. We were forced to change your room because your stay was initially planned for one night, and the room you occupied had been reserved for several months by a family who wanted 2 rooms on the same floor. To compensate, the housekeeper assigned you a larger room than the previous one, and we had no intention of disappointing you. It’s a series of misunderstandings.Kind Regards,Mathilde

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location
Stayed 2 nights in Aug 2023
Response from Mathilde on Sep 4, 2023
Good Morning,We thank you very much for your good feedback.Best regards,Mathilde

6/10 Okay

Joanne

Stayed 1 night in Aug 2023
Response from Mathilde on Sep 4, 2023
Bonjour,Nous vous remercions d'avoir choisi l'hôtel Regina pour votre séjour à Avignon. N'hésitez pas à nous donner des détails sur vos impressions.Cordialement,Mathilde

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Mathilde on Aug 19, 2023
Good Evening,We thank you very much for your great feedback.Best regards,Mathilde

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff nice room and comfortable. Loved the location and close by everything. Our Viking Ship was close by as well.
Stayed 1 night in Jun 2023
Response from Mathilde on Aug 6, 2023
Good morning,We are glad that your stay at Hotel Regina was enjoyable.Looking forward to welcoming you again.Kind Regards,Mathilde

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. At a great price in an excellent location just minutes away from city center. The staff was amazing!!! Specially Philippe and Elizabeth. Breakfast is also great with many fruits, breads, cheeses, hams, etc. The room was super clean. There was noise on the street at night because of the festival, which is not the hotels faults. I thought it was going to last all night but it went away before 11pm, so we were able to sleep. I’m planning to be back in Avignon next year and will stay here again.
Stayed 2 nights in Jul 2023
Response from Mathilde on Aug 4, 2023
Dear Maria,We thank you very much for your verey good feedback.We are looking forward to seeing you again.Kind Regards,Mathilde

10/10 Excellent

Mary, Redlands

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Mathilde on Jul 24, 2023
Hello,We thank you very much for this great mark.See you soonMathilde

8/10 Good

Verified traveler

Lovely friendly hotel
Really helpful and friendly reception staff. Room spacious and comfortable. Shower room/toilet a little tired but did not really detract from the great stay.
Stayed 2 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Good morning,We thank you very much for your great feedback.Kind Regards,Mathilde

4/10 Poor

Paula

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotels ever!
Location was excellent and a/c worked well. The shower was moldy,had little water pressure,was intended for a camping trailer and dripped.Walls so thin we heard every time either “neighbor”received a text msg.and their talking kept us awake.Towels thin and toilet didn’t flush properly.Eggs were left out, on the counter all day,without refrigeration.
Stayed 3 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Good morning,I am sorry that you were unhappy with your stay. But I'm surprised by your comments. Our showers are maintained and cleaned daily. We are very meticulous with breakfast products and we respect the cold chain!

10/10 Excellent

Louis, JACKSONVILLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Hello,We thank you very much for your great feedback.Best regards,Mathilde

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect location for an affordable price 700m from the train station, a short hike. Food options all around, even Carrefour.
Stayed 2 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Hello,We thank you very much for your great feedback.Best regards,Mathilde

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. The air conditioning worked well but made a lot of noise at night so I had to turn it off. Luckily the room stayed cool.
Stayed 2 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Hello,We thank you very much for your great comments.Best regards,Mathilde

8/10 Good

Lourdes, Davie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very friendly staff. The property needs updating.
Stayed 5 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Hello,We are happy that you have a good stay at Hotel Central, and we thank you for your comments.Kind regards,Mathilde

2/10 Terrible

Marsha

Stayed 1 night in Jun 2023
Response from Mathilde on Jun 26, 2023
Bonjour,Nous sommes à l'écoute, n'hésitez pas à nous donner des détails sur vos impressions pour nous aider à améliorer nos prestations.Cordialement,Mathilde

8/10 Good

Domenico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent and the breakfast was decent. The guy that checked us in was useless, to say the list. Furthermore, the directions to the parking were so bad that we never made to it. Luckily, we happened to find another one another parking.
Stayed 3 nights in Jun 2023
Response from Mathilde on Jun 26, 2023
Hello,We apologize if the receptionist who greeted you was not clear in his explanations about the car parks and we hope you had a good stay in Avignon.Best regards,Mathilde

10/10 Excellent

Steven C, Lancaster

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice staff . Room was nice and spacious.
Stayed 1 night in May 2023
Response from Mathilde on May 29, 2023
Hello,We thank you very much for your great feedback.Kind Regards,Mathilde

10/10 Excellent

Susan

Stayed 1 night in May 2023
Response from Mathilde on Jun 26, 2023
Hello,We thank you very much for your great feedback.Best regards,Mathilde

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We decided to add an additional day in Avignon and found the Regina Hotel online, booked immediately. So happy with this hotel. Staff was so helpful and friendly. Hotel is quaint, quiet and lovely. And has an elevator…we’re traveling around France for 4 weeks, so our luggage is heavy! Great central location. My husband and I were extremely pleased and would recommend!
Stayed 1 night in May 2023
Response from Mathilde on May 11, 2023
Dear Madeleine,We thank you for your great feedback.We look forward to seeing you again.Kind regards,Mathilde

8/10 Good

Kelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, and the room was nice - but it was very small! Think cruise ship small bathroom. Our room was on the corner, with great windows
Stayed 3 nights in May 2023
Response from Mathilde on May 11, 2023
Dear Kelle,We thank you for your good feedback. If you prefer a bigger room, choose a superior room.Best regards,Mathilde

10/10 Excellent

Michelle

Stayed 2 nights in May 2023
Response from Mathilde on May 29, 2023
Bonjour,Merci beaucoup de nous avoir attribué cette excellente note.Au plaisir de vous accueillir à nouveau.Mathilde

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 3 nights in Apr 2023
Response from Mathilde on May 7, 2023
Thank you very much for your good feed back.

8/10 Good

Bryan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the middle of town. Very convenient location.
Stayed 1 night in Apr 2023
Response from Mathilde on Apr 25, 2023
Hello,We thank tou for your good comment.Best regards,Mathilde

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location.Friendly staff
Stayed 1 night in Apr 2023
Response from Mathilde on Apr 25, 2023
Bonjour,Nous sommes ravis que votre séjour à l'hôtel Régina vous ait plu et nous vous remercions pour votre bon retour.Cordialement,Mathilde

10/10 Excellent

Linda, Santa Fe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was convenient and staff was friendly.
Stayed 5 nights in Apr 2023
Response from Mathilde on Apr 8, 2023
Hello,We thank you very much for your good review.Kind Regards,Mathilde

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Mathilde on Mar 30, 2023
Bonjour,Nous vous remercions d'avoir partager votre avis.Au plaisir de vous revoir,La Réception

8/10 Good

Annette

Stayed 2 nights in Mar 2023
Response from Mathilde on Mar 13, 2023
Merci beaucoup d'avoir attribué cette bonne note à votre séjour à l'hôtel Regina.

8/10 Good

Annette

Stayed 1 night in Mar 2023
Response from Mathilde on Mar 13, 2023
Merci beaucoup d'avoir choisi de séjourner à l'hôtel Régina.