Serves lunch and dinner
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Reviews of Hotel Palacio de los Velada

4 out of 5
Hotel Palacio de los Velada
Plaza de la Catedral, 10, Ávila, Avila

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 485 reviews" "
Rating 8 - Good. 185 out of 485 reviews" "
Rating 6 - Okay. 26 out of 485 reviews" "
Rating 4 - Poor. 5 out of 485 reviews" "
Rating 2 - Terrible. 8 out of 485 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rubencio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is centrally located close to all national monuments. Has several great restaurants on property.
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location, excellent customer service, very nice room. Highly recommend staying here!
Stayed 1 night in Oct 2023

8/10 Good

Enrique

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, espectacular location.
Stayed 2 nights in Apr 2023

10/10 Excellent

gerrit

Stayed 1 night in May 2023

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
This city never disappoints A perfect stay on a busy bank holiday weekend Rooms good and public areas delightful Garage handy Location perfect Friendly stafff
Stayed 1 night in Apr 2023

10/10 Excellent

Maria Isabel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Nelsy

Stayed 4 nights in Jan 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great location for a visit to beautiful Avilla. Clean, so reasonable, great breakfast! Church next door! We also had a wonderful dinner here! Highly recommmend
Stayed 1 night in Jan 2023

10/10 Excellent

Ashutsoh

Stayed 4 nights in Nov 2022

10/10 Excellent

Luz

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel overall
Stayed 3 nights in Oct 2022

8/10 Good

Ernesto

Stayed 1 night in Sep 2022

10/10 Excellent

Marcio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Avila
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah Lee, Lake worth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is wonderful in ideal location to see all the attractions. Nice breakfast
Stayed 2 nights in Jul 2022

10/10 Excellent

Alistair, Aberdeen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay in. Certainly lives up to its 4 star rating. Spacious room and very friendly and efficient staff.
Stayed 2 nights in Jun 2022

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, clean, location, & parking oj site available.
Stayed 1 night in Jun 2022

10/10 Excellent

Araceli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel estupendo y personal eficiente y amable. Fuimos cuatro y alquilamos dos habitaciones. el último día que nuestra estancia Nos imprimieron resultados de vacuna que fue importante para nosotros porque viajamos a Boston usa y es mas fácil presentar que en el teléfono. Tiene una ubicación excelente en el corazón de la ciudad desde donde se puede ir a restaurantes, tiendas y bares. Estuvimos seis días, Agradecemos que nos cambiaran de habitación sin problema porque la primera estaba lejos del ascensor y mi marido ya es mayor y no puede caminar fácilmente Los baños están reformados pero solo con bañera alta no adaptada para mayores. Habitaciones con Plato de ducha serian necesarias para que minusválidos y personas de edad tengan más seguridad y no se caigan.
Stayed 6 nights in May 2022

10/10 Excellent

Andrea

Stayed 1 night in Jun 2022

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, property conditions & facilities
Todo fue excelente
Stayed 2 nights in May 2022

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff and delicious food
This is an absolutely lovely hotel with excellent, well furnished, luxurious rooms and it is beautifully presented. Lunch or dinner in the covered courtyard is a must and very well set out and served by attentive, friendly staff. The Tavern was closed on the days we stayed which was disappointing but drinks and snacks were still available in the courtyard. La Lola (gastro café?) was sadly disappointing and rather soulless (not sure what crowd or market they are trying to attract) but the rest of the hotel is really charming and an excellent base from which to explore Ávila.
Stayed 3 nights in Apr 2022

10/10 Excellent

Lance

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

10/10 Excellent

Francisco, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked parking on site. Liked friendliness of staff.
Stayed 1 night in Jan 2022

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great two-night stay in Avila
Had an enjoyable 2-night stay at the Hotel Palacio de los Velada. Was able to park the car for a short time in front of the hotel to unload bags and check in before moving the car to the hotel's car park. Room was nicely appointed, very comfortable, quiet, and had a view above the interior courtyard of the cathedral. Quality linens. Breakfast was included in our rate and was a large buffet. Have no complaints about this property and recommend it!
Stayed 2 nights in Sep 2021

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Limited on site parking - first come, first served! €17.60 pn. Great location next to cathedral, tourist office, wall walk and restaurants.
Stayed 1 night in Sep 2021

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic palacio
Fantastic palacio at great rates
Stayed 1 night in Jul 2021

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Great location in the city walls , staff very attentive, cannot fault this hotel, i would recommend it to any of my very pickie friends!
Stayed 4 nights in Jun 2021

8/10 Good

Todd

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position and you’d never imagine from the outside what is to greet you inside. Drive up along and then through the city walls to find the hotel, open spaces, pieces of history all around.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location center of town. Hard to drive to location, parking problem.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Perfect location but service only adequate
Hotel is in the ideal location of Avila. Easy walking distance to dining, shopping, and all the attractions we came to visit. Our first room had a bad smell of sewer but the staff gave us another room without question. The front desk service was acceptable but not really friendly to any inquires we had. The new room was nice and very quiet in the evenings with a courtyard view over the banquet area but the bed was not very comfortable. The main courtyard bar area downstairs offers a nice selection of food in a casual bar lobby type setting but after we ordered coffee one afternoon about 4:00pm we tried to order food and they said they stopped serving until 8. There were at least 6 servers still on duty for a handful of guests but nowhere on their menu did they show their food service hours so a bit frustrating. We also had a drink at the La Taberna bar in the basement which had a very cool underground vibe. We enjoyed our stay and would recommend the hotel purely for location but the customer service side really could take it up a notch to make international guests feel more welcome.
Stayed 3 nights in Oct 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, centrally located
Very elegant, centrally located hotel in Avila. We stayed for just one night and did not get to enjoy most of the amenities because a group of local friends entertained us until very late and we headed out to Segovia the next day. Beautiful architecture to admire in and out, with most of downtown at walking distance.
Stayed 1 night in Sep 2019

8/10 Good

phil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location,the overall ambience,the staff,the food.
Stayed 2 nights in Sep 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in ancient building
Very nice hotel to check into after a long drive from Porto. A bit of confusion over whether u can drive up to the hotel inside ancient walls. And of course exorbitant parking charges - 25% of the cost of the room. But friendly staff, easy check-in, nice room and good breakfast. All right in the middle of this medieval city.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Paloma, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, easy access, comfortable rooms and friendly personal.
Stayed 1 night in Dec 2017

10/10 Excellent

travcanada, Ontario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The location was perfect for walking in the old town. The check in was smooth and the staff very helpful when ordering our taxi. Many other reviewers raved about the buffet and now we know why. The food and assortment of choices for the breakfast buffet was excellent. We would love to return. The hotel decor was so lovely, keeping with the theme of historic Avila; there was plenty of space and lounging areas to enjoy it.
Stayed 2 nights in Sep 2019

6/10 Okay

Ian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location, pity about the service.
Welcome from reception was non existent, purley functional. We called hotel to get info on parking - you have to go through a series of menus to get to reception including an English speaking option. Despite this we could not be understood so we're cut off.... twice. Hotel is very nice and in a great location but the unwelcoming reception and lack of any real personal service lets it down. If driving you can't book parking in the hotels garage, so it's first come first serve and the garage has very limited space for the size of hotel, so get there early otherwise you'll be forced to park some way away.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in the centre of the old town. Literally a stone's throw from the cathedral (and no, you can't hear the bells!). From a tourist's perspective, everything is pretty much on your door-step. Taxi from station was about 5EUR (and isn't walk-able!).
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude, helpful but only grudgingly. They acted exasperated by the most minor request.
Stayed 1 night in Jul 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

neil

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La estancia fantástica, servicio fantástico si vuelvo a Ávila seguro que me quedo en el mismo hotel Gracias un A+
Stayed 1 night in Jul 2019

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Palacio de los Velada in Avila, Spain
Nice Hotel inside the Walled city. Good location.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2019