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Hotel Helenenburg
3.0 star property

Ski-in/ski-out hotel with a restaurant

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Hotel Helenenburg

Photo gallery for Hotel Helenenburg

Mountain view
Property amenity
Property grounds
Standard Double Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi
Dining

Overview of Hotel Helenenburg

Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640
  • Popular LocationGastein Vapor Bath7 min walk
  • Popular LocationBad Gastein Waterfall9 min walk
  • Popular LocationFelsentherme Spa16 min walk
  • AirportSalzburg (SZG-W.A. Mozart)83 min drive
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Room options

View all photos for Standard Double Room, Balcony, View

Standard Double Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Double Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 215 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Balcony, View

Standard Single Room, Balcony, View | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Single Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 129 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Bad Gastein

Located in Bad Gastein, Hotel Helenenburg is near a train station and in the mountains. Bad Gastein Waterfall and Stubnerkogel Mountain reflect the area's natural beauty and area attractions include Wasserspielepark Fallbach and Molltaler Gletscher. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.
Visit our Bad Gastein travel guideOpens in a new window

What's nearby

  • Gastein Vapor Bath - 7 min walk
  • Bad Gastein Waterfall - 9 min walk
  • Felsentherme Spa - 16 min walk
  • Stubnerkogel Cable Car - 18 min walk
  • Stubnerkogel Mountain - 9 min drive

Getting around

  • Bad Gastein Station - 15 min walk

Restaurants

  • Wasserfall Bad Gastein - 9 min walk
  • Orania Stüberl - 14 min walk
  • Hexenhäusl - 16 min walk
  • Pizzeria Angelo - 12 min walk
  • Sisi Kaffeehaus - 10 min walk

About this property

Hotel Helenenburg

Hotel in the mountains
Consider a stay at Hotel Helenenburg and take advantage of a golf course, a terrace, and a garden. With amenities like ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Supervised childcare (surcharge), an elevator, and smoke-free premises
Room features
All guestrooms at Hotel Helenenburg include amenities such as free WiFi, safes, and room service.
Extra amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Balconies and phones

Languages

German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf course
  • Library
  • Playground
  • Sauna
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 10 per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

Is Hotel Helenenburg pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 10 per day and a fee of EUR 10 per pet, per day.

How much is parking at Hotel Helenenburg?

Self parking is free at this property.

What time is check-in at Hotel Helenenburg?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Helenenburg?

Check-out is at 10 AM.

Does Hotel Helenenburg provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Helenenburg located?

Located in the mountains, this ski-in/ski-out hotel in Bad Gastein is within a 5-minute walk of Gastein Ski Resort and Graukogel Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Gastein Vapor Bath and Bad Gastein Waterfall are also within 10 minutes. Bad Gastein Station is 15 minutes by foot.

Hotel Helenenburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 22 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Davor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

vivi, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place with a beyond wonderful staff. They even include a city pass with your room that gets you discounts throughout the area. The complimentary breakfast is delicious and offers a wide variety. Absolutely wonderful and for a great cost

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful gem
It was fabulous! The customer service from the front desk clerk and the restaurant staff was personal, friendly and professional. It was a very welcoming hotel with very spacious rooms and balconies. The three course dinner was cheap and delicious! We were not able to stay for breakfast on the morning we checked out so the staff prepared lunch kits for each of us for the next day.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
Stayed 7 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities
Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
Stayed 2 nights in Jan 2020

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otrolig utsikt
Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019

8/10 Good

Jesus

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019