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Hotel Sanotel
3.5 star property

Comfortable hotel with full-service spa and 24-hour fitness center

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June 2024

Hotel Sanotel

Photo gallery for Hotel Sanotel

Snow and ski sports
Terrace/patio
Exterior
Hypo-allergenic bedding, minibar, in-room safe, soundproofing
Sauna, spa tub, body treatments, aromatherapy, facials, reflexology

Overview of Hotel Sanotel

Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Conrad-Strochner-Straße 2, Bad Gastein, Salzburg, 5640
  • Popular LocationGastein Vapor Bath2 min walk
  • Popular LocationBad Gastein Waterfall5 min walk
  • Popular LocationFelsentherme Spa12 min walk
  • AirportSalzburg (SZG-W.A. Mozart)84 min drive
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Room options

Comfort Apartment, 2 Bedrooms, Kitchenette, Annex Building (Silberpfennig, excl. 75€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Hypo-allergenic bedding
2 bedrooms
Hair dryer
  • 731 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Double Room, View (Wasserfall)

Double Room, View (Wasserfall) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, View (Wasserfall)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • 301 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub, Mountain View (Graukogl)

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room, Bathtub, Mountain View (Graukogl)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Private bathroom
  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee) | Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Standard Apartment, Kitchenette, Annex Building (Kreuzkogel, excl. 50€ cleaning fee)

Highlights

Soundproofed
Connecting rooms available
Free cribs/infant beds
Kitchenette
TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Apartment, Balcony, View (Zirbenzauber)

Highlights

Balcony
Soundproofed
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
  • 646 sq ft
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

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Property grounds
Wagner Top 32 by Interhome
Kitchen
Washer
Mountain view
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About the neighborhood

Bad Gastein

Located in Bad Gastein, Hotel Sanotel is near a train station and in the mountains. Gastein Ski Resort and Stubnerkogel Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Gastein Vapor Bath and Bad Gastein Waterfall. Wasserspielepark Fallbach and Molltaler Gletscher are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Visit our Bad Gastein travel guideOpens in a new window

What's nearby

  • Gastein Vapor Bath - 2 min walk
  • Bad Gastein Waterfall - 5 min walk
  • Felsentherme Spa - 12 min walk
  • Stubnerkogel Cable Car - 14 min walk
  • Stubnerkogel Mountain - 7 min drive

Getting around

  • Bad Gastein Station - 11 min walk
  • W.A. Mozart Airport (SZG) - 84 min drive

Restaurants

  • Wasserfall Bad Gastein - 4 min walk
  • Orania Stüberl - 11 min walk
  • Hexenhäusl - 12 min walk
  • Pizzeria Angelo - 7 min walk
  • Sisi Kaffeehaus - 5 min walk

About this property

Hotel Sanotel

Hotel in the mountains
You can look forward to a terrace, a garden, and a library at Hotel Sanotel. Indulge in a manicure/pedicure, a massage, and reflexology at the onsite spa. The on-site restaurant, Wasserfall, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • An indoor pool
  • Breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • A TV in the lobby, multilingual staff, and meeting rooms
  • Luggage storage, tour/ticket assistance, and concierge services
Room features
All 73 rooms feature comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels

Languages

English, French, German, Italian, Russian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 12 per day; reservations required; discounts available
  • Airport shuttle on request
  • Ski shuttle nearby

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wasserfall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 10 PM should ring the bell upon arrival to request check-in assistance.
Guests booking the Standard Apartment, Kitchenette, City View (Kreuzkogel) and Comfort Apartment, 2 Bedrooms, Kitchenette (Silberpfennig) should note that services from the hotel area are not included.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Tourism fee: EUR 1.10 per person, per stay
  • Cleaning fee: EUR 75 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanotel
Sanotel Bad Gastein
Sanotel Hotel
Sanotel Hotel Bad Gastein
Sanotel Bad Gastein & Residenz Hotel Bad Gastein
Hotel Sanotel Hotel
Hotel Sanotel Bad Gastein
Hotel Sanotel
Hotel Sanotel Bad Gastein
Hotel Sanotel Hotel Bad Gastein

Frequently asked questions

Does Hotel Sanotel have a pool?

Yes, this property has an indoor pool.

Is Hotel Sanotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Sanotel?

Check-in start time: 3 PM; Check-in end time: 9 PM.

What time is check-out at Hotel Sanotel?

Check-out is at 11 AM.

Where is Hotel Sanotel located?

Situated in the mountains, this spa hotel is steps from Gastein Ski Resort and Gastein Vapor Bath. Nikolauskirche and Bad Gastein Waterfall are also within 10 minutes. Bad Gastein Station is 11 minutes by foot.

Hotel Sanotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 74 reviews" "
Rating 8 - Good. 29 out of 74 reviews" "
Rating 6 - Okay. 23 out of 74 reviews" "
Rating 4 - Poor. 4 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

LEE

Disliked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2017

6/10 Okay

Jackie

Disliked: Staff & service
Pictures on hotel com must be of a diffeee9hotel.
The main hotel pool area and the waterfall view are the best part. Stayii g in the residents part af the hotel is awful. The walk to the main hotel is steep and a couple of blocks. Housekeeping didn't make the beds and didn't even bothered to show up the next day. Carpeting was dirty and stained. Floors could have been cleaned. I would stay someplace else.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good skiing

10/10 Excellent

Lesley, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa
Great views form the room and the spa was great and very relaxing

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall asleep to waterfall sounds
Excellent interaction with english speaking staff: all town activities including casino, restaurants etc, all within walking distance (albeit uphill to start). Beautiful view of waterfall from breakfast area and good continental selection for breakfast. Parking is a minor issue, no AC for summer months stay can be an issue. Overall, we would return her and do recommend it.

10/10 Excellent

Try it, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice waterfall view
Hospitality is excellent. Very nice staff Liked the hotel. Will visit it again

10/10 Excellent

Garner, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, made us feel very welcomed from the time we checked in from the time we left. Views are awesome!

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Ole

Traveled with group
Liked: Staff & service
Helt greit hotell med halvpensjon. Prøvde ikke spa avdelingen da vi prioriterte afterski. Litt langt å gå til skiheisen men skibussen hentet oss utenfor hotellet.
Stayed 4 nights in Feb 2020