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Looking for a place close to the action with parking. The breakfast was good and everything was clean.
ken
Stayed 1 night in Apr 2024
Response from Miguel Vilar on May 6, 2024
First of all, thank you for evaluating the services of AZZ Mérida Medea.We are delighted that your stay was satisfactory and we hope to see you again soon at our facilities.All the best,Miguel Vilar – Guest relations AZZ Mérida Medea.
6/10 Okay
arabella
Mar 14, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
arabella
Stayed 1 night in Mar 2024
Response from Respuesta Hotel Azz Mérida Medea on Apr 21, 2024
Buenas tardes,Lamentamos que su estancia el pasado 8 de marzo no fuera de su agrado.Le informamos que desde abril de 2024 nos encontramos gestionando como propietarios este establecimiento bajo el nombre comercial de Azz Mérida Medea. Aprovechamos la ocasión para invitarle a nuestro establecimiento en sus futuras visitas a Mérida.Un saludo.Natalia Ramírez - Dpto. Recepción AZZ Mérida Medea.Tlf.: 924 37 24 00 - www.azzhoteles.com
Response from Respuesta Hotel Azz Mérida Medea on Apr 21, 2024
Buenas tardes,Le informamos que desde abril de 2024 nos encontramos gestionando como propietarios este establecimiento bajo el nombre comercial de Azz Mérida Medea. Aprovechamos la ocasión para invitarle a nuestro hotel en sus futuras visitas a Mérida.Un saludo.Natalia Ramírez - Dpto. Recepción AZZ Mérida Medea.Tlf.: 924 37 24 00 - www.azzhoteles.com
Dated building. Poor acoustics. Aircon not able to cool the room. Very uncomfortable bed. Limited Sleep!!
Kevin
Stayed 1 night in Sep 2023
Response from Toni Gomez. Jefa Recepción on Nov 20, 2023
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Merida Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.Toni Gómez. Front desk manager
10/10 Excellent
Kenneth
Sep 18, 2023
Kenneth
Stayed 1 night in Jun 2023
Response from Respuesta Hotel Azz Mérida Medea on Apr 21, 2024
Buenas tardes,Le informamos que desde abril de 2024 nos encontramos gestionando como propietarios este establecimiento bajo el nombre comercial de Azz Mérida Medea. Aprovechamos la ocasión para invitarle a nuestro hotel en sus futuras visitas a Mérida.Un saludo.Natalia Ramírez - Dpto. Recepción AZZ Mérida Medea.Tlf.: 924 37 24 00 - www.azzhoteles.com
10/10 Excellent
Holger
Apr 5, 2023
Holger
Stayed 2 nights in Mar 2023
Response from Noelia Tenorio, 2nd Reception Manager on Apr 28, 2023
Good afternoon Holger.Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Room was clean and spacious and as per the photos. Service was friendly and breakfast good. Only complaint is that the room was quiet warm, but I find this with many hotels
john
Stayed 1 night in Dec 2022
Response from Noelia Tenorio, 2nd Reception Manager on Jan 11, 2023
Good afternoon john.First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción on Sep 5, 2022
Hola Marisol.Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
10/10 Excellent
Christiane
Aug 22, 2022
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Fabulous room decoration. Not the run-of-the-mill furnishings - really tasteful and in keeping with the Merida vibe and its Roman heritage! Was not that keen on being next door to several hypermarkets. Staff super friendly. Pool nice and deep so even refreshing even in the height of summer. Deck chairs are at a premium :-) Parents with children: as the pool is deep (2.5 metres in the centre) make sure your children can swim or keep a super close eye on them. The tub in my bathroom looked tired and could do with a refresh. All in all the property rating of 8.2 is quite correct - personally, I loved my stay and got good value for money. One issue are the drink vending machines on 2nd and 3rd floor. They do NOT take card payment. Please, just put a bottle of water in each room. If you want, you can even sell the water for a Euro but many guests need to take tablets and mdicine and a bottle of water is a small but appreciated gesture of hospitality.
Christiane
Stayed 2 nights in Aug 2022
Response from Noelia Tenorio, 2nd Reception Manager on Sep 5, 2022
Good afternoon Christiane. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Quick check in/ out. Helpful staff. Room clean and spacious but fittings a little dated.
Beautiful pool. Free towels to borrow for the sun loungers. Quiet room. No fridge in room or kettle which would have been nice. Is quite a walk to the historic centre so we drove in and parked up- a good 30’mins to the Ampitheatre. Lots of restaurants next to the hotel - a mixture of posh and cheap.
Karen
Stayed 2 nights in Aug 2022
Response from Noelia Tenorio, 2nd Reception Manager on Aug 11, 2022
Good afternoon Karen.
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción on Jul 16, 2022
Hola albert david.
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Only stayed one night as a stop over very comfy be and pool was big. It was very to find the pool at first but once we found it , it was very nice. Staff were very helpful would of liked room service but no menu in the room and no info of how to
Si mohamed
Stayed 1 night in Jun 2022
Response from Noelia Tenorio, 2nd Reception Manager on Jul 4, 2022
Good afternoon Si mohamed.
. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. The hotel doen´t have room service, we have a snack bar at 0 fllor. We hope to see you again. Kind Regards.
6/10 Okay
Norman
Traveled with family
Jun 14, 2022
Liked: Cleanliness, amenities
Room was very hot and the air conditioning barely working, hardly slept all night, wished we would have driven the 6 hours home instead. Hotel has a lounge but no food available from 3 till 8:30 which from the many guests I saw asking for food should be made clear.
Norman
Stayed 1 night in Jun 2022
Response from Noelia Tenorio, 2nd Reception Manager on Jun 14, 2022
Good afternoon Norman.
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. Our snack bar opens from 13.30 until 16.00h, and from 20.30 until 23.00h, that information is published at the websites and you also can read it at your arrival in the hotel (room TV, key card holder).
We hope to see you again. Kind Regards.
The decor was interesting. Was not aware that the pool was underconstruction.
Namrata
Stayed 1 night in May 2022
Response from Noelia Tenorio, 2nd Reception Manager on Jun 9, 2022
Good afternoon Namrata. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. Our swimming pool, as you can see at the websites, opens from the 15th June until the 15th September. We hope to see you again. Kind Regards.
We were travelling and needed to stay over-night. The hotel was just off the motorway. Easy to find and free parking on site. The room was bright, clean and spacious, check in was easy. Very good accommodation at a very reasonable price, there is a swimming pool and gym, so facilities good
Verified traveler
Stayed 1 night in May 2022
Response from Noelia Tenorio, 2nd Reception Manager on Jun 11, 2022
Good afternoon.
First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción. on May 19, 2022
Hola albert david.
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
6/10 Okay
Verified traveler
May 13, 2022
Verified traveler
Stayed 1 night in Apr 2022
Response from Noelia Tenorio, 2ª Jefa Recepción. on May 14, 2022
Buenas tardes.
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Response from Noelia Tenorio, 2nd Reception Manager on May 9, 2022
Good afternoon Jesus. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Perfect place to stay for a short time. Wonderful food at the restaurant inside the hotel “La Jara”
Jesus
Stayed 1 night in Apr 2022
Response from Noelia Tenorio, 2nd Reception Manager on May 3, 2022
Hello Jesus.
First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
6/10 Okay
marianne
Apr 23, 2022
marianne
Stayed 1 night in Apr 2022
Response from Noelia Tenorio, 2ª Jefa Recepción. on Apr 28, 2022
Hola marianne.
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Response from Noelia Tenorio, 2nd Reception Manager on Apr 5, 2022
Good afternoon Stephen. Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
6/10 Okay
Charles
Mar 21, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
It was okay. The property is dated and not the most comfortable. The location is commercial but also dated and run down. Staff were friendly and helpful on reception.
Charles
Stayed 1 night in Mar 2022
Response from Noelia Tenorio, 2nd Reception Manager on Mar 21, 2022
Good afternoon Charles. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. . We hope to see you again. Kind Regards.
10/10 Excellent
john
Mar 2, 2022
john
Stayed 4 nights in Feb 2022
Response from Noelia Tenorio, 2nd Reception Manager on Mar 7, 2022
Good afternoon john. Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2nd Reception Manager on Feb 12, 2022
Good afternoon Peter. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2nd Reception Manager on Jan 28, 2022
Good afternoon Percy. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Everything was going well until we had breakfast . Staff were terribly rude . Would not go again
Teresa
Stayed 1 night in Dec 2021
Response from Noelia Tenorio, 2nd Reception Manager on Dec 21, 2021
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. Kind Regards.
The hotel was clean, confortable and spacious room.
Verified traveler
Stayed 1 night in Oct 2021
Response from Noelia Tenorio, 2nd Reception Manager on Nov 6, 2021
Good afternoon. Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
We enjoyed the receptionist professionalism and quick service while checking in. The buffet breakfast was fantastic and offered many options for everyone.
William
Stayed 1 night in Oct 2021
Response from Noelia Tenorio, 2ª Jefa Recepción on Oct 30, 2021
Good afternoon William. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Close to city center but not to close to city center
John
Stayed 1 night in Sep 2021
Response from Noelia Tenorio, 2ª Jefa Recepción on Oct 30, 2021
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
The hotel was exceptional , very plush rooms and reception corridors etc . The bed very comfortable , if we were not on a schedule would have stayed in both that hotel and Merida (Beautiful City) for a couple of days.
Shane
Stayed 1 night in Aug 2021
Response from Noelia Tenorio, 2nd Reception Manager on Sep 7, 2021
Good afternoon Shane. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción. on Jun 13, 2021
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Response from Noelia Tenorio, 2ª Jefa Recepción on Jan 14, 2021
Hola Gil. En primer lugar, nos gustaría agradecerle que haya dedicado parte de su tiempo a hacernos llegar sus observaciones, puesto que para nosotros son de gran importancia ya que nos ayudan a la consecución de nuestro principal objetivo: la mejora continua en la calidad de nuestros servicios e instalaciones. Nos complace saber que su estancia en el hotel fue de su agrado y que todas sus necesidades fueron atendidas por el equipo de personas que formamos el Hotel Tryp Medea. Un saludo.
Very welcombing hotel nice walk into town centre over the roman bridge .lovely large room and good food
albert david
Stayed 1 night in Dec 2019
Response from Noelia Tenorio on Jan 9, 2020
Good atfernoon albert david. Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción. on Dec 9, 2019
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Did not stay as made a mistake in booking dates. First tried to call Tryp but the phone number listed on CheapTickets was incorrect. Tried twice thinking I had dialed incorrectly. Then called CheapTickets tickets to ask to change the date. It was my mistake but I did not want to cancel just change to one night later. After talking to CheapTickets they said they could not change the date. They said they would book another room in Merida for us but we would need to pay and they could not authorize a refund. Told us we hear from CheapTickets the next day via email but we have not. Any other booking site lets you change within a short period of time. You have a bad policy
Bonnie Gebhardt
Verified traveler
Stayed 1 night in Oct 2019
Response from Noelia Tenorio, 2nd Reception Manager on Dec 6, 2019
Good afternoon. First of all, let us thank you for your decision of making a reservation in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. On the other hand, after reading your comments, I guess you had chosen a non-refundable and non-modifiable reservation, where the guest accepted the cancellation policy before doing the reservation. Regarding your request, according to this kind of reservations, we are very sorry we couldn´t help you. We hope to see you in a future. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción on Oct 2, 2019
Hola Gustavo. Permítanos dirigirnos a usted con el ánimo de agradecerle su decisión de haber elegido el Hotel Tryp Medea para hospedarse durante su estancia en la ciudad de Merida En primer lugar, nos gustaría agradecerle que haya dedicado parte de su tiempo a hacernos llegar sus observaciones, puesto que para nosotros son de gran importancia ya que nos ayudan a la consecución de nuestro principal objetivo: la mejora continua en la calidad de nuestros servicios e instalaciones. Un cordial saludo.
6/10 Okay
Niki
Sep 12, 2019
Liked: Cleanliness
Pictures look better that it really is. Aged needs upgrades. Wouldn’t go back.
Niki
Stayed 1 night in Sep 2019
Response from Noelia Tenorio on Sep 13, 2019
Good afternoon Niki. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. Kind Regards.
Good afternoon Artur. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Like everithing , the family love this place, thank you for everithing
Verified traveler
Stayed 2 nights in Aug 2019
Response from Noelia Tenorio on Aug 24, 2019
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
The Hotel was perfect for our stay and trip around Merida. The receptionist Silvia was exceptional - friendly, courteous and very helpful. Would recommend the hotel to anyone!
Great pool to relax around in the evening!
Enda
Stayed 1 night in Jul 2019
Response from Noelia Tenorio, 2ª Jefa Recepción on Jul 11, 2019
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Hotel was great, breakfast was very good. Hotel is on the south edge of town and easy to find, you may want to take a taxi to the Roman area, parking was hard to find.
Ronald
Stayed 1 night in Apr 2019
Response from Noelia Tenorio on May 3, 2019
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
8/10 Good
Verified traveler
Feb 12, 2019
Liked: Cleanliness, staff & service
Nice, Kleenex ,well situated, not to noisy,, buffet for breakfast excellent.
Verified traveler
Stayed 1 night in Feb 2019
Response from Noelia Tenorio on Feb 16, 2019
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
8/10 Good
Verified traveler
Feb 10, 2019
Liked: Cleanliness, staff & service, room comfort
Verified traveler
Stayed 1 night in Feb 2019
Response from Noelia Tenorio, 2ª Jefa Recepción. on Feb 14, 2019
Muchas gracias por el tiempo dedicado en hacernos llegar sus comentarios, los cuales son de gran ayuda en nuestro camino hacia la mejora continua. Deseamos verle de nuevo muy pronto. Un saludo.
Good afternoon. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We are very pleased to know that your stay at the hotel was as expected and that all your needs were attended by our team. We hope to see you again. Kind Regards.
Response from Noelia Tenorio, 2ª Jefa Recepción on Nov 3, 2018
Good afternoon Albert David. First of all, let us thank you for your decision of staying in Hotel Tryp Medea. At the same time we would like to thank you for take your time to send us your comments, which help us to improve in a future. We hope to see you again. Kind Regards.