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Reviews of Cobblestone Hotel & Suites - Baldwin

2 out of 5
Cobblestone Hotel & Suites - Baldwin
500 Baldwin Plaza Dr, Baldwin, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 404 reviews" "
Rating 8 - Good. 101 out of 404 reviews" "
Rating 6 - Okay. 31 out of 404 reviews" "
Rating 4 - Poor. 8 out of 404 reviews" "
Rating 2 - Terrible. 7 out of 404 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marriah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i would recommend is maybe adding pillow top mattress pads to the beds to make them a little more comfortable. Otherwise everything was cery clean and staff was friendly and helpful.
Stayed 1 night in May 2024
Response from Julie on May 14, 2024
Dear Marriah,Thank you for taking the time to review us. I will pass on the suggestion that you made. We appreciate you choosing Cobblestone Hotel & Suites in Baldwin!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Julie on May 14, 2024
Dear Kristina,Thank you for the 5 out of 5!

10/10 Excellent

rommel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint I have is the room access card, very hard to use. Overall stay was awesome including full breakfast. Pool and hot tub was a plus.
Stayed 1 night in May 2024
Response from Julie on May 6, 2024
Thank you for staying with us! I do apologize that you had an issue with room access cards. I'm glad you enjoyed our large pool, hot tub, and our wide variety of breakfast items.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Julie on May 6, 2024
Dear Edward,Thank you for the 5 out of 5!

10/10 Excellent

Stephen D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional. Friendly, helpful, always willing to go beyond the minimum. Will definitely come back.
Stayed 4 nights in Apr 2024
Response from Julie on Apr 29, 2024
Dear Stephen,Thank you for the kind review!

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Julie on Apr 29, 2024
Dear Jami,Thank you for 5 out of 5!

8/10 Good

Angela

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay for the price. The only problem we had was the keyless door entry didn’t work well and caused ALOT of headache
Stayed 1 night in Mar 2024
Response from Julie on Apr 1, 2024
Dear Angela,I do apologize that you had problems with the keyless door entry, I will look up your room number and have maintenance take a look at it. Thank you for letting us know.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice and it was quiet at night. I didn't care for the sharp incline at the entrance to the place off the circle drive. It's almost like you would drive off the curb when leaving since the curb cuts down the driveway entrance.
Stayed 1 night in Mar 2024
Response from Julie on Apr 1, 2024
Dear Tim,Tank you for taking the time to review us.

10/10 Excellent

Joanna, Broomfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Would stay again.
Stayed 2 nights in Mar 2024
Response from Julie on Mar 14, 2024
Dear Joanna,Thank you for staying with us! We appreciate you taking the time to review us.

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that they have a hot tub and it is very clean. Would like an elevator for the second floor. Complimentary breakfast was a definite plus - something we look for in considering hotels. Appreciated the tea and coffee bar very much.
Stayed 2 nights in Mar 2024
Response from Julie on Mar 14, 2024
Dear Steven,Thank you for the nice review!

10/10 Excellent

Dan

Stayed 1 night in Feb 2024
Response from Julie on Feb 19, 2024
Dear Dan,Thank you for choosing Cobblestone Hotel & Suites in Baldwin! We sure do appreciate 10 out of 10.

6/10 Okay

Jenny

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Julie on Feb 5, 2024
Dear Jenny,Thank you for choosing Cobblestone Hotel & Suites! We hope you enjoyed stay and thank you for taking the time to review us.

10/10 Excellent

TAMMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Julie on Jan 28, 2024
Dear Tammy,Thank you for 5 out of 5!

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made my reservation online but when I went to check in they had me down for a different room. They were nice to upgrade me and I loved my new bigger room with a fireplace! Staff was friendly and breakfast/coffee bar were good.
Stayed 3 nights in Jan 2024
Response from Julie on Jan 13, 2024
Dear Julie,We are so glad you enjoyed your stay! Thank you for choosing Cobblestone Hotel & Suites in Baldwin, WI.

6/10 Okay

Wendy

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was fine, other than the hot tub wasn’t available.
Stayed 2 nights in Dec 2023
Response from Julie on Jan 2, 2024
Dear Wendy,I do apologize that our hot tub was out of order. Chemicals were too high and for safety reason we had to close it. Once again, I do apologize.

10/10 Excellent

Verified traveler

Traveled with family
The staff was hardworking and friendly.
Stayed 1 night in Dec 2023
Response from Julie on Jan 2, 2024
Dear Guest,Thank you for the kind review.

10/10 Excellent

Carla

Traveled with family
Liked: Amenities
It’s always a pleasure to stay here!
Stayed 1 night in Dec 2023
Response from Julie on Dec 27, 2023
Carla,Thank you for taking the time to review us!

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Julie on Dec 27, 2023
Dear Rebekah,Thank you for the 5 out of 5!

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from Julie on Dec 27, 2023
Dear Mark,Thank you for the 5 out of 5!

10/10 Excellent

Joi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and put out a wonderful Breakfast.
Stayed 2 nights in Nov 2023
Response from Julie on Dec 27, 2023
Dear Joi,Thank you for the kind review!

8/10 Good

Connie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Nov 2023
Response from Julie on Nov 27, 2023
Thank you!

8/10 Good

Cherie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Nov 2023
Response from Julie on Nov 21, 2023
Dear Cherie,Thank you for taking the time to review us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Julie on Nov 14, 2023
Dear Guest,Thank you for 10 out of 10!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Arrived early so our room was not prepared, but they gave us a free upgrade to a better room that was ready. Excellent!
Stayed 1 night in Nov 2023
Response from Julie on Nov 10, 2023
Dear Robert,I'm glad we were able to check you in early. We hope to see you again soon.

10/10 Excellent

Nichole

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how welcoming the staff and the hotel is! I stay at a lot of hotels for work and this one is definitely my favorite. Room is always clean and smells fresh, and I love that they have coffee and hot water/tea at the front entrance. I always leave way before breakfast so unfortunately I haven’t tried that.
Response from Julie on Nov 8, 2023
Dear Nichole,Thank you for the nice review.

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Julie on Nov 8, 2023
Dear April,Thank you for the 10 out of 10!

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Julie on Oct 31, 2023
Dear Shari,Thank you for the 5 out of 5!

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, nice staff comfy beds.
Stayed 1 night in Oct 2023
Response from Julie on Oct 31, 2023
Dear Gayle,Thank you for 5 out of 5!!

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Julie on Oct 31, 2023
Dear Darian,Thank you for 10 out of 10!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
This hotel is an excellent value for the price. Careful attention to detail seems to have been made when designing the rooms, especially with respect to the placement of the light fixtures. We asked for a room facing the woods in the rear, rather than the parking lot, and they were able to accommodate us. The trees were colorful and lovely at this time of year. The coffeemaker and coffee were excellent. Everything was very clean. The only downside, if it was that, was no freezer in the refrigerator.
Stayed 1 night in Oct 2023
Response from Julie on Oct 31, 2023
Dear Pamela,Thank you for the nice review!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Julie on Oct 22, 2023
Dear Guest,Thank you for the 10 out of 10!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient area for a visit to Minneapolis-Saint Paul and Wisconsin.
Stayed 4 nights in Sep 2023
Response from Julie on Oct 20, 2023
Dear Barbara,Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff as courteous and efficient during check-in and check-out. The room was clean as was the whole hotel. The breakfast had plenty of options and was kept full.
Stayed 1 night in Oct 2023
Response from Julie on Oct 16, 2023
Dear Mary,Thank you for the awesome review! We appreciate you taking the time to review us.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Julie on Oct 12, 2023
Dear Steve,Thank you for the 5 out of 5!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Julie on Oct 9, 2023
Dear Jennifer,Thank you for 10 out of 10!

10/10 Excellent

Kristi

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was clean, check in easy. The person who checked me in was very friendly. Easy location to find and surround by places to eat and gas stations. Very quiet room. I’ll definitely stay here again if in the area
Stayed 1 night in Sep 2023
Response from Julie on Oct 2, 2023
Dear Kristi,Thank you for the nice review!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property and great breakfast!
Stayed 2 nights in Sep 2023
Response from Julie on Oct 2, 2023
Dear Scott,Thank you! We are glad you enjoyed your stay.

2/10 Terrible

Lisa

Stayed 1 night in Sep 2023
Response from Julie on Oct 31, 2023
Dear Lisa,We appreciate you taking the time to review us.

10/10 Excellent

melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pleasant stay!
Stayed 1 night in Sep 2023
Response from Julie on Oct 2, 2023
Melissa,Thank you for the nice review. We are glad you enjoyed your stay!

10/10 Excellent

Awilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Julie on Oct 2, 2023
Awilda,Thank you for 10 out of 10!

10/10 Excellent

Kathie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no elevator.
Stayed 2 nights in Sep 2023
Response from Julie on Sep 24, 2023
Dear Kathie,Thank you for taking the time to review us.

10/10 Excellent

Christian, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient half-way stop from the Twin Cities to the Eau Claire/Chippewa Falls area. Quality and comfortable in every way.
Stayed 2 nights in Sep 2023
Response from Julie on Sep 24, 2023
Thank you for the nice review!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Julie on Sep 19, 2023
Dear Steve,Thank you for 10 out of 10!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Julie on Sep 19, 2023
Dear Ryan,Thank you for 10 out of 10!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Julie on Sep 1, 2023
Dear Dan,Thank you for the 5 out of 5!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Julie on Aug 22, 2023
Dear Guest,Thank you for the 10 out of 10!

8/10 Good

Lorrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a convenient stop on our road trip but it doesn't have an elevator. The room itself was very clean and comfortable.
Response from Julie on Sep 19, 2023
Dear Lorrie,We appreciate you taking the time to review us.

10/10 Excellent

Janie, Sturgeon Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with friendly staff, good breakfast and nice pool.
Stayed 4 nights in Aug 2023
Response from Julie on Aug 22, 2023
Dear Janie,Thank you for the nice review! Hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Ok
Stay was good room smelled of urine Could have been cleaner
Stayed 1 night in Aug 2023
Response from Julie on Aug 22, 2023
Dear Guest,Thank you for taking the time to review us. I will look into the smell in this room. I do apologize.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Julie on Aug 22, 2023
Dear Wendy,Thank you for 4 out of 5!