8.6/10 Excellent! (624 reviews)
It was ok. Bedroom was good, comfortable bed and good bathroom. The living room part of the suite was pretty bad, very uncomfortable furniture.
The food was mostly poor, even for buffet food. Breakfast was an exception and was pretty good. As we stayed for more than 4 nights we got a free booking at one of the "restaurants". The food came out the same quality as the buffet (poor). The tiramisu dessert was dire, like 2 bits of bland rubber. Eat out where possible.
One pool was closed for half of the 6 night stay and the other was only half full for 2-3 days but when they were fully functional they were good.
Staff were mostly indifferent to you with some exceptions of them actually caring you were there.
Cleaning service was good and front desc staff were friendly.
The beaches close by are nice and only a short walk away.
I was disappointed with the quality compared to the price. It feels like the price is high due to the room being a suite (quite needlessly as the suite aspect was very poor). For a similar price I would recommend VidaMar just 15-20 mins up the road (stayed there for a work trip before this stay). Better food, better room, nicer grounds, better beach access, and better quality of life improvements over NAU and all for a marginal increase in price (at the time of review).
If this was a few hundred pounds cheaper it might be a worth while stay but for the price it is I don't think I will be visiting again.
Reviewed on Oct 23, 2023
