Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
96% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom india

Near beach, good hotel, near clubs..

Posted Mar 19, 2015
Stayed 7 nights. Was good experience as it was second time. but wasn't as good as the previous one. Room conditions were not good..i couldn't get bath tub.
5 out of 5
for Everyone
by A verified travelerfrom East Fremantle, Perth, Aust

Great location, cheap price

Posted Jan 18, 2015
Pros: close to everything, cheap and a place to relax, clean and staff very friendly and helpful
Cons: The meals, bit expensive and portions sizes small
Location: Great location at the beach side of poppies 2, Fat Chow Restraurant next door a MUST, one of the best feeds in Kuta/Legian
Rooms were clean and accommodated all our needs, pool area was good, quiet place to relax, roof top area was good, overall very happy with our stay, except the breakfast not enough food very small portions for the price, many other places to eat, so not that big a deal. Fat Chow next door restraurant is one of the best in kuta.
2 out of 5
for Couples
by Camillafrom Malmö

Välj ett annat hotell

Posted Jan 7, 2015 on Hotels.com
Rummen levde inte alls upp till hur de framställdes på hotels.com. De var i väldigt dåligt skick. Vi bokade ett superiorrum mot poolen och rummet vi först fick måste ha varit med om en vattenskada då golvet var helt förstört och det fanns mögel på badrumsdörrarna och det luktade därmed väldigt illa. Andra natten fick vi byta rum till högre upp i hotellet och då var i alla fall mögeldoften borta men rummet var fortfarande i väldigt dåligt skick för den kostnad vi betalat. Även resterande områden som runt poolen och i korridorerna var väldigt skitigt. Tallrikar som ställdes ut från rum stod kvar i korridoren över 24 timmar och drog till sig diverse ohyra. Hade inte rekommenderat detta hotell, det finns billigare hotell med mycket bättre standard. Servicen var inte heller speciellt bra och frukost ingick inte i rumspriset trots det dyrare priset. Detta var inte heller speciellt tydligt vid bokning.
4 out of 5
by Greg Paholskifrom Australia - QLD - Brisbane

Posted Jan 5, 2015
Pros: Location is close
Cons: Bookings were not correct and staff were not helpful
Location: Close to everything
Facilities: Typical; Value: Economical; Service: Lacking; Cleanliness: Clean;
4 out of 5
for Everyone
by A verified travelerfrom Shellharbour, Australia

Overall a nice hotel

Posted Nov 27, 2014
Pros: Nebula Room, pool
Cons: Update the furnishings, clean the rooms properly as you are charged the same daily rate
Location: Close to shops, beach, restaurants and cafes
Overall it was a nice hotel a little weathered/aged for the price. The rooms were not cleaned properly, basically it was just a made bed and fresh towels for 2 weeks. I had to ask to have the sheets changed and for a hand towel, hat was promised but never given. The shower was never cleaned the whole time, which left a black base on the bottom of the bath from our dusty feet each day. I truly expected that to be cleaned for health reasons The Nebula room (Restaurant) had amazing food, coffee and juices with excellent welcoming staff! The concierge was also helpfull and friendly The water feature at the pool never worked, which was disappointing as it was part of the feature. The pool chairs were marked/aged needed to be replaced. Again disappointing as I expected a 4star hotel. This was clearly a 3star hotel and therefore over priced for what we received Beds were comfortable as were the pillows, space wise it was also good
4 out of 5
for Everyone
by A verified travelerfrom singapore

Top notch

Posted Nov 25, 2014
Excellent location. At the heart of everything. Not noisy as they claim to be. Near clubbing scenes like sky garden, a must visit! Super near the beach to surf and so many street shops. Just beside the mall too. Definetly heading back.
4 out of 5
for Everyone
by A verified travelerfrom Asia

Nice hotel

Posted Nov 23, 2014
Cons: Would be great if they had a mirror in the bedroom though...
Location: 2min walk to kuta beach and 1min walk to beachwalk mall :)
Nice pool, good food at nebula and helpful staff! Bed was comfy as well :)
3 out of 5
for Everyone
by A verified travelerfrom kuala lumpur

close to beach

Posted Nov 19, 2014
Pros: like their Nebula restaurant so much. simply nice decorations.
Cons: toilet cleaniness should improve especially the smell.
Location: we'd tried some nice waffles and pancake but forgot the shop name, its on the main road which facing the kuta beach.
Very big room. And the pool view balcony is just so nice. Bed is comfortable but the toilet not really clean plus smelly.
5 out of 5
for Couples
by Alexandrefrom FRANCE

Très bon hôtel au cœur de Kuta

Posted Nov 18, 2014 on Hotels.com
Très bon établissement à Kuta. Bien situé, à deux pas de la plage, du centre commercial et des clubs. La piscine est parfaite, l’hôtel propre, internet fonctionnait correctement dans notre chambre. La salle de bain était propre, ainsi que les toilettes. Seul regret une baignoire et non une douche, l'eau allait partout dans la salle de bain, pas compris pourquoi cette chambre n'avait pas une douche à l'italienne, un truc design qui colle avec le reste :( Dans cette gamme de prix et après avoir essayé d'autres établissement à Kuta, c'est ici que je reviendrais tout de même.
3 out of 5
for Everyone
by A verified traveler

Close to beach

Posted Nov 18, 2014
Check in and they demand I pay the rooms upfront was so tired just come from gili Island just wanted to shower and Change then pay so I felt customer service was not the best. Rooms were ok but not as good as ground floor rooms as my parents stay there before.. I don't think I would stay on my next visit.