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Reviews of Keraton Jimbaran Beach Resort

4 out of 5
Keraton Jimbaran Beach Resort
Jl. Mrajapati, Jimbaran, Bali

Reviews

8.2

Very Good

Rating 10 - Excellent. 145 out of 383 reviews" "
Rating 8 - Good. 160 out of 383 reviews" "
Rating 6 - Okay. 56 out of 383 reviews" "
Rating 4 - Poor. 15 out of 383 reviews" "
Rating 2 - Terrible. 7 out of 383 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service
Nice enough resort very quite pretty gardens good staff unfortunately the beach was a tip i believe tjey had had a storm and no effort had been made to clean up the beach
Stayed 2 nights in Mar 2024

8/10 Good

Muhammad Fa'iz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Aneeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balinese character on a pretty beach
This place is filled with Balinese character, the decor is fantastic and there is an impressive bonsai tree collection on the perfectly manicured grounds. The pool is beautiful too. There's direct access to the beach, where it's white sands and plenty of sun loungers were available when I was there. You can see daily local life pass by which was nice. It seems like the hotel is generally past its 'hey day' and it's a little bit dated but everything was working ok and clean. The room was spacious, with an ornate front door and I had a lovely terrace. You could almost hear the waves from the terrace. Subject to availability you can stay past check out for 100k IR per hour. The only thing I didn't love about the hotel was that receptionist kept reminding me that I owed them money for a late check out even when we had agreed at check in that I would pay on check out. Excellent choice if you want to avoid a trafficked route to the airport (~10 mins on a Sat at 4pm).
Stayed 1 night in Nov 2023

10/10 Excellent

Kelsey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Look, this place is cheap and has spa and restaurant. It’s perfect for what it is. It’s a quieter part of town in general so don’t blame the resort for being on the sleepier side. The reviews complaining about bugs….there are bugs everywhere in Bali….get use to it. I enjoyed my stay here and especially loved the breakfast. Recommend!

8/10 Good

Daryll

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very Quiet ...Great Beach Frontage, very clean
Stayed 3 nights in Sep 2023

8/10 Good

samantha

Liked: Cleanliness, staff & service
Stayed 10 nights in Aug 2023

6/10 Okay

Rosanna

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great beach location.
The room was very spacious and the bed very comfortable. The gardens were well maintained. The location is excellent with direct access to the beach. The resort is old and needs major updating. Breakfast was average and the restaurant had a very minimal menu. We ate there twice out of necessity and both times food took forever and came out cold. There seemed to be a small amount of guests staying there so there was no vibe around the resort.
Stayed 7 nights in Aug 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2023

8/10 Good

Ursula

Stayed 2 nights in Jul 2023

8/10 Good

Noemi

Stayed 5 nights in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and garden
Stayed 4 nights in Jul 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

6/10 Okay

Allison

Stayed 2 nights in Jun 2023

10/10 Excellent

Dianne Simpson M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay in Jimbaran
The Keraton Hotel ticked all the boxes. The staff were excellent- friendly and efficient. Rooms were large, comfortable and clean. Good choice of breakfasts . Pool and garden area was large and well tended ( including a wonderful bonsai collection). Close to the Main Street and backed onto Jimbaran beach, which is a beautiful beach - white sand, clean, great for swimming, and many good places to eat very close I will definitely stay there again when I return to Bali
Stayed 3 nights in May 2023

8/10 Good

KR

Liked: Room comfort
Hotel was a little tired. Most staff were friendly but not very attentive. Check in wasn’t great, was shown to my room and pointed towards the beach. Bed was comfy.
Stayed 3 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful location and green and cozy territory of the hotel. Staff very helpful and friendly , breakfast good enough but all the same from day to day. They don’t have umbrellas on the beach. The rooms are spacious but old...no sports activity ( only table for ping-pong)...
Stayed 15 nights in Jan 2020

4/10 Poor

yongtao jiao

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Steve, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach, no roads to cross or catching cabs
Stayed 6 nights in Jan 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Location on the beach was fantastic, very relaxing. Staff & food were ok, but expected better. Check in was fine, except that they were not very clear on the cost of transport to airport when we booked. Told us $20, then charged us in US, but didn't mention it was US. As we had not had any other resort do that in all times I have been to Bali, he should have spoken in Rupiah, or mentioned it was US, especially as we are Australian....and In Bali.
Stayed 2 nights in Dec 2019

8/10 Good

Kati

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Beautiful place and the hotel has a nice beach & pool area. Bathroom was a little bit oldish. You can hear quite easily the noice that comes from the nearest rooms and from the hallway.
Stayed 5 nights in Dec 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fantastic place to stay and very quiet and peaceful. We would definitely recommend the place and will stay there again when returning to BALI
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , well set out rooms which gives you a bit of privacy, grounds are lovely. Enjoyable place to stay.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, excellent location, right on beach. For god and staff very attentive
Stayed 2 nights in Oct 2019

8/10 Good

Himechan

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Value for money stay. Old hotel so do not expect new/cleaness in bath room.
Stayed 1 night in Sep 2019
Response from Management of Keraton Jimbaran Resort on Oct 23, 2019
Dear Himecan, We are delighted to know that you had a great experience stay at our property.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will seriously take your constructive feedback regarding our cleanliness . Regards,

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Lovely relaxed, clean and welcoming hotel. The setting and location can not be beaten. Room was spacious, comfortable and very clean.
Stayed 4 nights in Sep 2019
Response from Management of Keraton Jimbaran Resort on Sep 16, 2019
Dear Tracey , We are delighted to know that you had a great experience stay at our property. A great to knowing that you feel comfortable, valuable and worthed for value hotel. We are looking forward to welcoming you at Keraton Jimbaran Resort at near future . Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position and very spacious room. Facilities are very good and great value for money
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Beach front and access to restaurants on the beach
Stayed 3 nights in Aug 2019

10/10 Excellent

Jose Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place. Amazing environment, this place is recommended
Stayed 2 nights in Jul 2019

10/10 Excellent

Laylah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, quiet, relaxing place.
Perfect place to relax, enjoy the resort, gardens, pool & beach. Quiet & relaxing. The breakfast & the restaurant food we’re both very good. You can sit on the beach and watch the sun set while you dine. We didn't want to leave after four days.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jun 2019

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Location, entertainment. Many staff always on mobile phones
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Property conditions & facilities
The grounds were very beautiful but rooms needed updating. Bathroom and bed linens were clean but the mosquito netting around the bed needed replacing also, there was a bunch of dust along the railing at the head of the bead. I was bummed that i payed more to book a “Superior” room when actually the “deluxe” rooms were closer to the pool, beach and restaurant. The resort has beautiful sunset views and restaurants food was decent. Spa prices were very expensive compared to other resorts in the area.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Everything about this place was very good, really pleasant and helpful staff , good food, nothing to complain about.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Love the architecture of the buildings. The gardens are also beautiful and our upgrade to a villa was amazing
Stayed 1 night in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax on the Beach or Poolside
We were only in Bali for 1 night on our way back to Australia after a trip to West Papua. We had stayed at Keraton Jimbaran Resort a couple of years ago and were happy with it. So we chose it again. It is perfect for short stays because of its location to the airport. However I would recommend it for long stays too.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens are beautiful and the view of the beach is amazing
Stayed 3 nights in Feb 2019

8/10 Good

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We certainly did enjoy our stay!
Stayed 10 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 10 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property - the gardens, the Architecture and the location on the beach. The rooms are dark which took some getting used to as I live in a wall to wall - ceiling to floor south facing glassed in contemporary home however I was only in my room to sleep and the room was wonderfully appointed with Balinese carved Wood Furnishings and canopied bed. I was on the second floor and had a very private balcony overlooking the magnificently, daily tended to, lush gardens. The pool was perfect with a very large wading/cool off section in addition to a large swimming area and there were half a dozen or so seats by the poolside bar. There were countless chaise lounges on the beach with comfortable cushions and a 'fragrant n fluffy' beach/pool towel service. The Breakfast Buffet suited my taste and the Hotel Staff are simply 'lovely' - bottom line - I can't say enough good things about this hotel. That said it is not a shiny contemporary and will not suit the 'South Beach' crowd - it's Beautifully Balinese.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located beach front to quiet jimbaran beach. Beautiful pool and dining facilities. Excellent buffet breakfast every morning included. The restaurant overlooks beach and has delicious food and bali atmosphere. Staff are friendly and very attentive. Short walk along beach to all the local seafood restaurants where you can eat on the beach under candlelight. Loved it! Highly recommended.
Stayed 7 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Kamarol Ariffin

Nice place & quiet, we like the spa.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I booked from 15 November to 17 November and then extended an extra day because they property location on the beach was so great, prior to going into Ubud. Lovely pool, great massage at Le Spa, enjoyed all the food at the restaurant. I would describe the condition as a little shabby elegant but for me that gave the property personality. Felt totally comfortable as a solo female traveler (i travel solo often).
Stayed 1 night in Nov 2018
Response from Keraton Jimbaran Resort on Jan 11, 2019
Dear Value Guest , Thank You for your review on Expedia. We are delighted to know that you are satisfied with your experience with Keraton Jimbaran Resort. Glad that you had good experience at our Spa.It's such a humbling compliment that you find us an absolute comfortable property, and it's really nice to know that you had an enjoyable time at our restaurant. We will share your compliments to our staff .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style Bali Hotel, with old style Bali hospitality! Excellent!
Stayed 1 night in Nov 2018
Response from Keraton Jimbaran Resort on Jan 11, 2019
Dear Value Guest Thank you for your review on Expedia. We are delighted to know that you had a positive experience here at Keraton Jimbaran Resort. Please do let us know if you happen to visit Bali in the near future. We are more than happy to have you back here.