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Reviews of Sukajadi Hotel and Gallery

3 out of 5
Sukajadi Hotel and Gallery
Jl Sukajadi 176, Bandung, West Java

Reviews

6.6
Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 10 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Yvonne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast is no good. The plates and cups are not clean. The bathroom shower is not working properly
Stayed 3 nights in Oct 2019
Response from Sukajadi Hotel, Convention and Gallery on Oct 29, 2019
Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Breakfast was terrible, buffet was mainly local food and tea and coffee were tasteless.
Stayed 4 nights in Apr 2019
Response from RIVAL on May 6, 2019
Dear Anonymous, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future Regards, Sukajadi Hotel and Gallery

6/10 Okay

Anie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In the bathroom toilet bowl water keeping running after flush and the door won't close properly, there was a leaking stains from the top floor. For the breakfast everyday was the same menu.
Stayed 3 nights in Apr 2019
Response from RIVAL on May 2, 2019
Dear Anie, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Sukajadi Hotel and Gallery

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2017
Response from Rival on Apr 2, 2019
Dear Anonymous, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Hotel and Gallery

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Budget hotel and walking distance to PVJ shopping mall, many restaurants with various selections.
Stayed 4 nights in Feb 2019
Response from RIVAL on Feb 8, 2019
Dear Anonymous, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Boutique Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's pretty good with the room rates that i got, and the hotels location is really good for someone who loved to explore the city
Stayed 4 nights in Jan 2019
Response from Rival on Jan 21, 2019
Dear Anonymous, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Boutique Hotel

8/10 Good

kashani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali theme hotel with close proximity with famous outlets. would like to come again
Stayed 3 nights in Dec 2018
Response from rival on Jan 7, 2019
Dear kashani, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Boutique Hotel

8/10 Good

zue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 4 nights in Dec 2018
Response from RIVAL on Dec 20, 2018
Dear Zue, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Boutique Hotel

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bathrooms and rooms. Clog toilets. Towels are old and thin Breakfast was limited, tasteless and cold even we was the first one to have the breakfast at 6.am Attitude of staff, take things very lightly even after complaining about the toilet.
Stayed 3 nights in Aug 2018
Response from Rival on Aug 11, 2018
Dear Anonymous, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Sukajadi Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water heater is dirty. Toilet door unable to close tide. Hair dryer is cold wind , take long time for me to dry hair . Bed & pillow Is good , aircon is cold , water heater is functioning lighting warm light & with a lot of plug provided . location is near to PJV. Convenient to find foods and drinks . Overall is good for sukajadi hotel .
Stayed 6 nights in Jun 2018
Response from Sukajadi Hotel on Jun 11, 2018
Dear Anonymous, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017
Response from Yessi on Nov 3, 2017
Dear Kristie, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Hotel

6/10 Okay

Anna, P.Dalam

Nice hotel near Paris Van Java mall
I stayed at the hotel before in 2011. Decided to stay at the hotel again because of its location. Apparently, the hotel has been renovated and my stay at the executive suite located at the hotel's new wing was nice. The toilet has no hand spray bidet but is equip with toilet seat spray bidet. Unfortunately, during my short stay we were provided with towel that kinda have an old towel smell. The toilet paper was also not refilled which is a bummer unless there's hand spray bidet.
Stayed 2 nights in Jun 2017
Response from Sukajai Hotel on Jul 27, 2017
Dear Anna, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards,

10/10 Excellent

Nasirudin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for the price
Great customer service and perfect location near Paris Van Java

6/10 Okay

Verified traveler

Disliked: Room comfort
my room notcomfortable for 3 persons. cost for 1 xtra person is same for 1 standard room
Response from Sukajadi Hotel on Mar 29, 2017
Dear Anonymous, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Sukajadi Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel with great decorations, nearby malls
excellent hotel, staff and location remind me of hotels in Bali. the only bad thing is the area is not great for walking unless you like going up and down a hill
Response from Hotel Management on Jan 19, 2017
Dear Anonymous, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Hotel

8/10 Good

Stella, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bandung Holiday and stay at Sukajadi hotel
Hotel is clean and cozy. The hotel décor is beautiful for picture taking. Staff are friendly and nice. The hotel comes with free buffet breakfast. The food is nice and the variety is good.
Response from Hotel Management on Jan 19, 2017
Dear Stella, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Hotel

6/10 Okay

Aisyah, Singapore, SG

Liked: Staff & service
Disliked: Property conditions & facilities
Minimal to no wifi at ground level
Our room was located at the ground level nearer to the kitchen of the hotel and there was no wifi nor signal at all in the room, we had to go to the lobby everytime we needed wifi! It was really annoying because we couldn't even get 3g but the moment we step outside the hotel we got 4g. Nevertheless, the staff were pleasant and the breakfast spread was great!
Response from Hotel Management on Jan 19, 2017
Dear Aisyah, Thank you for your review. Sorry for your discomfort while staying with us, we will do everything we can to improve our service in the future We look forward to welcoming you again soon Regards, Sukajadi Hotel

6/10 Okay

Clays Review, w

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reservation bad from the begining. Staff just not
My wife and her family were customers. Staff seemed to go put of their way to make experience a less than acceptable one. She is Indonesian so I thought it would be a good experience for them. Reviews from all were Luke warm to bad
Response from Hotel Management on Oct 18, 2016
Dear Clays, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Old renovation
1.Not much choices for breakfast 2.Limited toiletries 3.Everyday need to update the room access card
Response from Hotel Management on Oct 21, 2016
Dear Anonymous, Thankyou for your valuable reviews. Looking forward to welcome you again soon

8/10 Good

Arifin

Response from General Manager on Oct 27, 2016
Dear Arifin, Thankyou for your valuable reviews. Looking forward to welcome you again soon

2/10 Terrible

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking a standard room , was moved to a superior with full reasons but that there is not convenient because of roof leaking toilet , a bed rang and a bit cramped :(
Response from General Manager on Oct 27, 2016
Dear Lily, Sorry for your discomfort while staying with us, we will improve our service as soon as possible.

8/10 Good

Kristie

Liked: Cleanliness
Response from Yessi on Jul 2, 2016
HI Kristie, Thank you for staying with us. Hope to see you again soon.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel sukajadi
Not impressed with the front desk service. Hotel security needs to be improved, as one of my guest lost his bag while sitting on the lobby.
Response from Yessi on Jul 2, 2016
Dear Sir/Madam, We are so sorry for the inconvenience during your stay sometimes ago. Our hotel has been improved alot since the last time you stayed with us in year 2012. We look forward to seeing you again soon.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penginapan yang nyaman dan aman
Pelayanan bagus dan ramah , tempat nyaman dan bersih
Stayed 1 night in Jan 2019
Response from RIVAL on Feb 4, 2019
Dear Anne, Terimakasih untuk ulasan anda yang berharga. Kami tunggu kedatangan anda kembali Regards, Sukajadi Boutique Hotel

8/10 Good

Mohamad Muhayadin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selesa & nyaman
Berhampiran dgn tempat2 menarik kota bandung & mudah sampai.
Stayed 5 nights in Oct 2018
Response from RIVAL on Nov 2, 2018
Dear Mohamad Muhayadin, Terimakasih untuk ulasan anda yang berharga. Kami tunggu kedatangan anda kembali Regards, Sukajadi Hotel

6/10 Okay

Rina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mooie locatie, mooie outentieke hotel. Service kan nog veel beter.
Stayed 1 night in Aug 2018
Response from Rival on Aug 11, 2018
Dear Rina, Thank you for your valuable reviews. We look forward to welcoming you again soon Regards, Sukajadi Hotel

6/10 Okay

Verified traveler

Bagus untuk ketenangan dan beristirehat untuk keluarga.decorasi nya nyaman.
Stayed 2 nights in Oct 2017
Response from Reservation on Nov 7, 2017
Dear Guest, Terimakasih untuk ulasan anda yang berharga. Kami tunggu kedatangan anda kembali Regards, Sukajadi Hotel

4/10 Poor

サスケ, ＬＩＰＰＯ　ＣＩＫＡＲＡＮＧ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
隣の声
朝食の内容からすると値段が高い １０時過ぎまで廊下で子供が騒ぎ声、足音がうるさく、隣の声も聞こえ眠られない

6/10 Okay

dewi tatsuno, jakarta

Disliked: Room comfort
Staff restoran harus lebih cepat tanggap
Kamar tidak kedap suara, jd saya terbangun dr tidur karena suara org jalan dan ngobrol didepan kamar Sarapan jam 8 rata2 sudah habis, hanya tinggal nasi dan ayam, yg lain y habis dan tidak cepat disajikan oleh staff restoran. Padahal jam breakfast dari jam 6 - 10 Bayar hotel nya pakai kurs dolar, jadi harga rupiah di expedia tdk sesuai dg bayar dihotel, krn menggunakan kurs hari kita check out.
Response from Yessi on Apr 28, 2016
Dear Dewi, Mohon maaf untuk ketidak nyamanan saat mbak menginap dulu di th 2013. Hotel kami sudah banyak sekali improvements. Mudah-mudahan dalam waktu dekat Mbak bisa datang lagi menginap di hotel kami. Terima kasih.