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Reviews of DoubleTree by Hilton Sukhumvit Bangkok

4.5 out of 5
DoubleTree by Hilton Sukhumvit Bangkok
18/1 Sukhumvit Soi 26 Klong Ton, Khlong Toei, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 895 reviews" "
Rating 8 - Good. 359 out of 895 reviews" "
Rating 6 - Okay. 83 out of 895 reviews" "
Rating 4 - Poor. 22 out of 895 reviews" "
Rating 2 - Terrible. 7 out of 895 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located close to plenty of bars etc. Welcome from the staff was very good. Despite being close to a main road the room we had was very quite. Would stay here again if in the area.
Stayed 3 nights in Apr 2024
Response from Bow on May 7, 2024
Dear Darryl,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and large shower.
Stayed 3 nights in Apr 2024
Response from Bow on Apr 20, 2024
Dear George,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Mangaer

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the friendliest I have ever met. The location is convenient for everything.
Stayed 12 nights in Apr 2024
Response from Bow on Apr 20, 2024
Dear Jimmy,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was enjoyable and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

Robert

Stayed 3 nights in Apr 2024
Response from Bow on May 7, 2024
Dear Robert,Thank You very much for staying with us and taking the time to share your kind review. I hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to emQuarterie mall and BTS transportation. Be sure to try Thai massage right next to hotel. Excellent
Stayed 3 nights in Apr 2024
Response from Bow on Apr 15, 2024
Dear Katherine,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

Jui Liang

Traveled with family and small children
Liked: Cleanliness, staff & service
I felt that the hotel was quite old and in a rather sleazy area. It was not suitable for me and my family coming back at night.
Stayed 5 nights in Mar 2024
Response from Bow on Mar 29, 2024
Dear Jui Liang,Thank You very much for staying with us and taking the time to share your kind feedback. I hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price.👍👍
Stayed 4 nights in Mar 2024
Response from Bow on Mar 29, 2024
Dear May,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Boat on Mar 23, 2024
Dear leonard,Thank You very much for staying with us and sharing your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Gen Vee

Liked: Cleanliness, amenities, property conditions & facilities
I love the connector to hilton hotel
Stayed 5 nights in Jan 2024
Response from Bow on Feb 18, 2024
Dear Gen Vee,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Alexander

Stayed 1 night in Feb 2024
Response from Bow on Feb 14, 2024
Dear Alexander,Thank You very much for staying with us and sharing your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room and amenities great.
Stayed 3 nights in Jan 2024
Response from Bow on Feb 9, 2024
Dear Willie,Thank You so much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

Kok Leong

Stayed 3 nights in Jan 2024
Response from Bow on Feb 9, 2024
Dear Kok Leong,Thank You very much for staying with us and taking the time to share your review. I hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

KEISUKE

Stayed 1 night in Feb 2024
Response from Bow on Feb 9, 2024
Dear KEISUKE,Thank You so much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice property
Stayed 2 nights in Jan 2024
Response from Bow on Feb 1, 2024
Dear Steve,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager

10/10 Excellent

Claudio

Stayed 2 nights in Jan 2024
Response from Bow on Feb 1, 2024
Dear Claudio,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager

8/10 Good

Fraser

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good class hotel
Everything was almost perfect. Nothing much to complain except that the room lighting can be a little dim for work. Can be bad for eyes if work too long as lighting may not be as bright as i hope. The only thing i do not like is that the water heater does produce like some drilling sounds if the heater of the temperature tap did not set to cooland this can give a impression that somebody may be doing drilling on the toilet top floor. But this is due to the old pipe according to the staffs who came to check and assure me it is a clean room and offer to change room for me if i feel uncomfortable but since it was a night and i switch off to cool, indeed the sound did not happen again. Overall will still come back to stay as location and hotel is fantastic.
Stayed 1 night in Jan 2024
Response from Bow on Feb 1, 2024
Dear Fraser,Thank You very much for staying with us and taking the time to share your constructive feedback. Please be assured that all the points you raised have been addressed and taken on board for quality purposes within the team. Thank you so much again for sharing your invaluable feedback with us, and we are glad your overall impression of the hotel is positive. We look forward to welcoming you back again any time soon.Best regards,Arunee KachacheewaCluster Front Office Manager

2/10 Terrible

Brenda

Stayed 1 night in Jan 2024
Response from Bow on Jan 31, 2024
Dear Brenda,Thank You very much for staying with us and taking the time to share your review. We are sorry if your overall stay wasn't satisfactory but hope to have the opportunity to redeem ourselves in the future. Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

May Lin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful to assist with with the request and arrangements
Stayed 4 nights in Jan 2024
Response from Bow on Jan 27, 2024
Dear May Lin,Thank You very much for staying with us and taking the time to share your kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

6/10 Okay

Lynn

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was not "spic and span" but ok. Also, I want my Hilton Honor points!
Stayed 3 nights in Jan 2024
Response from Bow on Jan 19, 2024
Dear Lynn,Thank You very much for staying with us and sharing your feedback for our consideration. Regarding the points, we encourage you to book the room directly via hotel channels in the future visit so the points could be accumulated. Hope to have the pleasure of welcoming you back again.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Miyata

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly
Stayed 3 nights in Jan 2024
Response from Bow on Jan 14, 2024
Dear Miyata,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager

10/10 Excellent

KIM BOCK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Bow on Jan 8, 2024
Dear KIM BOCK,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

MR P J

Stayed 2 nights in Dec 2023
Response from Bow on Jan 7, 2024
Dear MR P J,Thank You very much for staying with us and taking the time to share your review. I hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Breakfast was the highlight. Cute location in the Japanese area of bangkok.
Stayed 2 nights in Dec 2023
Response from Bow on Dec 29, 2023
Dear Justin,Thank You very much for staying with us and taking the time to share your kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager

10/10 Excellent

Fredrik

Stayed 1 night in Dec 2023
Response from Bow on Dec 29, 2023
Dear Fredrik,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon. Best regards, Arunee Kachacheewa Cluster Front Office Manager

10/10 Excellent

Koya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was quite nice!
Stayed 3 nights in Dec 2023
Response from Bow on Dec 24, 2023
Dear Koya,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust your stay was pleasant and look forward to welcoming you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager

10/10 Excellent

Yusuke

Stayed 5 nights in Dec 2023
Response from Bow on Dec 24, 2023
Dear Yusuke,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangkok Hotel Which Does Not Disappoint
Great location! 5 minutes walk to BTS station, many restaurants and massage parlors around. The BTS station, Phrom Prong, is also linked to Emporium. There is a delicious pork noodle shops, Rung Rueang Pork Noodle, just 1-2minutes away from the hotel, which sells delicious noodles. You have choices of the ingredients, eg minced pork, fish cake, mixed etc. The hotel is beside the Hilton hotel and you could walk through Hilton to Doubletree. The customer service has been fantastic, polite and helpful. Room was clean and of a reasonable size. I do have 2 feedback about the bathroom. 1) The sliding door of the bathroom cannot be closed totally and no locking mechanism. 2) There is a small "window" between bathroom and bedroom, which could open to the bedroom and it is in front of the sink. And due to that, the mirror in is place on the wall beside the sink. The photo is taken from bedroom. The mirror is on the right wall of the sink. Overall, Doubletree has been a hotel brand which I have stayed several times and it has never disappointed me. And this hotel is the same. It has the same standard in other countries.
Stayed 3 nights in Dec 2023
Response from Umair on Dec 24, 2023
Dear Keith,Thank You very much for staying with us and taking the time to share your very kind feedback. I am sorry about the bathroom design that caused any inconvenience but trust this didn't impact your overall impression of our hotel. It is so nice to learn overall your stay was pleasant, and the team provided satisfactory level of service. The team and I look forward to welcoming you back again soon.Best regards,Umair AlheitCluster Director of Operations

8/10 Good

J

Stayed 2 nights in Dec 2023
Response from Bow on Dec 24, 2023
Dear J on,Thank You very much for staying with us and taking the time to share your kind review. I hope overall your stay was pleasant and look forward to welcoming you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager

8/10 Good

Elisa Siu Ping

Stayed 2 nights in Dec 2023
Response from Bow on Dec 9, 2023
Dear Elisa Siu Ping,Thank You very much for staying with us and taking the time to share your review. We hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Nikolaj

Stayed 3 nights in Dec 2023
Response from Bow on Dec 9, 2023
Dear Nikolaj,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Very spacious and modern room. comfortable and convenient. only con is traffic within the area is very congested so recommended to book your taxi/grab in advance.
Stayed 2 nights in Nov 2023
Response from Bow on Dec 9, 2023
Dear RICHARD,Thank You very much for staying with us and taking the time to share your very kind feedback. I trust overall your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

sarani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay
Stayed 4 nights in Nov 2023
Response from Bow on Nov 28, 2023
Dear sarani,Thank You very much for staying with us and taking the time to share your very kind feedback. We trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

JUI CHOU

Stayed 2 nights in Nov 2023
Response from Bow on Dec 1, 2023
Dear JUI CHOU,Thank You very much for staying with us and sharing your very kind review. We trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

simone

Stayed 6 nights in Nov 2023
Response from Bow on Nov 28, 2023
Dear simone,Thank You very much for staying with us and taking the time to share your very kind review. We look forward to welcoming you back again soon.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

BYUNGKYU

Stayed 4 nights in Nov 2023
Response from Bow on Nov 19, 2023
Dear BYUNGKYU,Thank You very much for staying with us and taking the time to share your very kind review. I trust your stay was pleasant and look forward to welcoming you back again next time. Best regards, Arunee Kachacheewa Cluster Front Office Manager

8/10 Good

leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Bow on Nov 5, 2023
Dear leonard,Thank You for staying with us and taking the time to share your review. We hope to have the pleasure of welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Kert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and staff was fantastic! Very comfy!
Stayed 1 night in Oct 2023
Response from Bow on Oct 31, 2023
Dear Kert,Thank You very much for staying with us and sharing your very kind feedback. I am delighted your stay turned out great and look forward to welcoming you back again in the near future.Best regards,Arunee KachacheewaCluster Front Office Manager

6/10 Okay

Florence

Stayed 3 nights in Oct 2023
Response from Bow on Oct 31, 2023
Dear Florence,Thank You very much for staying with us and sharing your feedback. I hope we still have another pleasure of welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

MG, FREMONT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2023
Response from Bow on Oct 26, 2023
Dear MG,Thank You very much for staying with us and taking the time to share your very kind feedback. We trust your stay was pleasant and look forward to welcoming you back again next time.Best regards,Arunee KachacheewaCluster Front Office Manager

2/10 Terrible

Ben

Stayed 5 nights in Oct 2023
Response from Bow on Nov 19, 2023
Dear Ben,Thank You for staying with us and sharing your review. I am sorry if your stay was not satisfactory but hope that you allow us the chance to restore your faith in us in the future.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Peter

Stayed 2 nights in Sep 2023
Response from Bow on Oct 6, 2023
Dear Peter,Thank You very much for staying with us and sharing your very kind review. I trust you had a pleasant experience and look forward to welcoming you back again in the near future.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

glenn

Stayed 7 nights in Sep 2023
Response from Bow on Oct 6, 2023
Dear glenn,Thank You very much for staying with us and sharing your very kind review. I trust you had a pleasant experience and look forward to welcoming you back again in the near future.Best regards,Arunee KachacheewaCluster Front Office Manager

10/10 Excellent

Nirmal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2023
Response from Kris on Sep 17, 2023
Dear Nirmal,Thank You very much for staying with us and sharing your review. We trust your stay was pleasant and look forward to welcoming you back again soon.Best regards,Krissada ChoochuayAssistant Front Office Manager

8/10 Good

W.Y. Wendy

Stayed 1 night in Aug 2023
Response from Kris on Sep 17, 2023
Dear W.Y. Wendy,Thank You very much for staying with us and sharing your review. We hope overall your stay was pleasant and look forward to welcoming you back again next time.Best regards,Krissada ChoochuayAssistant Front Office Manager

6/10 Okay

KWANG KHENG, Singapore

Liked: Cleanliness, staff & service
Hot water tap problem, wifi weak
Stayed 3 nights in Aug 2023
Response from Kris on Sep 2, 2023
Dear KWANG KHENG,Thank You for staying with us and sharing your feedbacks. Please accept my apology for the challenge you had, and rest assured I have shared this with the team concerned for further consideration and any improvement. I hope we still have another pleasure of welcoming you back again next time.Best regards,Krissada ChoochuayAssistant Front Office Manager

10/10 Excellent

Li Rian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy, friendly staffs, good locations. Will surely come and stay with same hotel.
Stayed 3 nights in Aug 2023
Response from Kris on Aug 21, 2023
Dear Li Rian,Thank You very much for staying with us and taking the time to share your very kind feedbacks. I am thrilled your stay turned out great and look forward to welcoming you back home again soon. Best regards, Krissada Choochuay Assistant Front Office Manager

10/10 Excellent

Chin Bee, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and i loved the reception we received from Miss Beam and Miss Shina. Both so polite and clear when we asked for direction to nearest train station and shopping center. Hotel located near a michelin noodle shop.
Stayed 3 nights in Jul 2023
Response from Kris on Jul 25, 2023
Dear Chin Bee,Thank You so much for staying with us and sharing your very kind feedbacks. I am thrilled your stay turned out great and appreciate your kind recognition on Beam and Shina. Rest assured I have shared this with them for the great and look forward to welcoming you back home again soon.Best regards,Krissada ChoochuayAssistant Front Office Manager

10/10 Excellent

Gary

Stayed 2 nights in Jul 2023
Response from Kris on Jul 25, 2023
Dear Gary,Thank You very much for staying with us and sharing your very kind review. I trust your stay was pleasant and look forward to welcoming you back again in the near future.Best regards,Krissada ChoochuayAssistant Front Office Manager

10/10 Excellent

WEN-TA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kris on Jul 25, 2023
Dear WEN-TA,Thank You very much for staying with us and sharing your very kind review. I trust your stay was pleasant and look forward to welcoming you back again in the near future.Best regards,Krissada ChoochuayAssistant Front Office Manager

4/10 Poor

Jaeyun

Stayed 1 night in Jul 2023
Response from Kris on Jul 14, 2023
Dear Jaeyun,Thank You for staying with us. We hope we still have another pleasure of welcoming you back again next time.Best regards,Krissada ChoochuayAssistant Front Office Manager