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Reviews of SPOT ON 2488 Villa Tirta Melati Syariah

2 out of 5
SPOT ON 2488 Villa Tirta Melati Syariah
147, Gg. Soun No.147, Banjar, Kota Banjar, Jawa Barat, Banjar, West Java

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner denied registration with hotels.com
Owner requested second payment for booking at property. The place was damp and dirty with leaking plumbing. Many reviews on google from others tell same story. Hotels.com were unable to contact ownerOwner claimed he had no phone but produced it later. Agent refunded me. WARNING
Stayed 1 night in Jan 2024
Response from Ammy on Apr 3, 2024
Apologies for the problems you had faced, Julian! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.