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Opiniones de The Isla

2.5 out of 5
The Isla
222 Beach Rd, Batehaven, NSW

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 7 de 13 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 13 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 13 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 13 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 13 opiniones" "

9.0/10

Limpieza

8.4/10

Servicio y personal

9.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you so much for such a lovely stay, friendly staff and clean rooms.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Finbar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

sandeep

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jeffrey

Viaje en pareja, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Didn’t like the online check in however rooms were clean and beds very comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de The Isla, el 25 oct. 2023
Hi Jeffery,Thank you for taking the time to post your review. We apologise that you did not enjoy our seamless online check-in system. We appreciate your feedback and would like to assure you that we are constantly striving to improve our services. If you have any further suggestions or concerns, please do not hesitate to contact us directly. We value your opinion and would love to hear from you.Warm regards, Isla team

10/10 Excelente

Kirsty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the styling and facilities
Se hospedó 1 noche en mayo de 2023
Respuesta de Isla, el 22 jun. 2023
Thank you for taking the the time to provide some valuable feedback. We look forward to welcoming you back to The Isla in the near future!

6/10 Aceptable

Colette

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Road trip
Room was very clean and comfortable. There are no staff on-site, so could not rate service. There is not much in the local area, so you need a car.
Se hospedó 1 noche en marzo de 2023
Respuesta de Isla, el 22 jun. 2023
Hi Colette, We appreciate your review.Our seamless online, contactless service means we do not have an onsite reception. Guests should have everything they need when they need it. However, if you ever do need anything further, one of our friendly staff members are available over the phone or via your guest portal. We look forward to accommodating you again in the near future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de - Isla, el 15 nov. 2023
Thank you for taking the time to submit your review! We appreciate your feedback and look forward to welcoming you back to The Isla in the near future.

8/10 Bueno

Stefan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
All in all absolut zu empfehlen!
Zwar ein typisches Motel, die man in Europa so nicht kennt. Aber sehr sauber und freundlich - praktisch eingerichtet. Grosses Badezimmer und nach hinten raus eine eigene kleine Terrasse mit Mini - Innenhof. Ich habe die Frage nach dem Service nicht beantwortet denn wir hatten mit niemandem Kontakt, ging alles elektronisch mit Zugang zum Zimmer per übermitteltem Code.
Se hospedó 1 noche en febrero de 2023
Respuesta de Isla, el 15 nov. 2023
Dear Stefan,We appreciate you taking the time to share your experience with us. It brings us great joy to know that you had a wonderful time and that our contactless check-in system was seamless for you.We strive to provide our guests with a hassle-free and enjoyable stay, and we're thrilled to have met your expectations. Your positive review means the world to us, and we look forward to the opportunity to host you again in the future.Thank you for choosing us as your accommodation provider.Best regards.

10/10 Excelente

Alexander, Evatt

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access provided to the rooms via keypad meant I could check in at 11pm after the music concert, didn't have to show up during office hours. Very convenient.
Se hospedó 1 noche en enero de 2023
Respuesta de The Isla, el 1 mar. 2023
Thank you for taking the time to provide some wonderful feedback!We look forward to accommodating you again..

8/10 Bueno

Dermot

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
An unbeatable location that was let down by some difficulties with check-in and pest problems in the room.
Se hospedó 4 noches en enero de 2023
Respuesta de The Isla, el 15 nov. 2023
Dear Dermot, we would like to express our gratitude for sharing your experience with us. We understand that you have encountered some issues during your stay, and we appreciate you bringing them to our attention. We're sorry to hear that you had to deal with pest problems in your room, and we want to assure you that we take this matter very seriously and we have a strict pest control program in place.We're also sorry to hear that you experienced difficulties with our check-in system. We pride ourselves on providing seamless and efficient service, and we apologise that you did not experience this on this occasion.We appreciate your feedback and would like to thank you for your patience and understanding. We hope to have the opportunity to welcome you back to The Isla and provide you with the exceptional experience that our guests have come to expect. Please don't hesitate to contact us if you have any further concerns or if there's anything we can do to make your next stay more enjoyable.

10/10 Excelente

Christy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautifully decorated, ambient, lovely place. Thoughtful touches. Loved the cantina with unique and useful items in vending machines for purchase. The pool was perfect. Amazing location right near beach and cafes. Felt well looked after. Would love to come back.
Respuesta de The Isla, el 1 mar. 2023
Thank you for taking the time to provide some wonderful feedback!We look forward to accommodating you again.

8/10 Bueno

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a wonderful time in the area . I appreciated the guide of beaches to visit in the motel room .we were surprised the cantina was not a cafe but instead was a tiny room of vending machines .. very contemporary and virtual . I thought that was genius
Respuesta de The Isla, el 15 nov. 2023
Jeffery, we would like to express our sincere gratitude for taking the time to provide us with your valuable feedback. We are delighted to hear that you had a wonderful time at our cantina, and we appreciate your kind words.We look forward to welcoming you to The Isla in the future.

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2022
Respuesta de The Isla, el 15 nov. 2023
Thank you for sharing your feedback! We look forward to welcoming you back to The Isla in the near future.