Lobby

Reviews of Star Hotel

3 out of 5
Star Hotel
St. Lark A, Gr. 12, Preakmohatep, Battambang, Battambang

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 37 reviews" "
Rating 8 - Good. 18 out of 37 reviews" "
Rating 6 - Okay. 11 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Phavorath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A minute walk to VET bus and walking distance to restaurants and market
Stayed 4 nights in Apr 2024

8/10 Good

Satia, Pico Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist is very nice and helpful. I got the cheapest room, with fan. Good value for the money.
Stayed 1 night in Jan 2024

4/10 Poor

Kristan

Traveled with partner
We were in our room for two hours and the AC never cooled the room down. The drain to the AC is set into the bathroom which caused a trail of water across to the floor drain on the other side. Then the courtyard got really loud with heavy beat music. We did not even stay the night. Staff was very nice and was able to give me a partial refund on my booking. If it is not a super hot time of year or you do not mind the heat, this would be a nice hotel for a very reasonable price.
Stayed 3 nights in May 2023

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
The room rate is very modest and the facilities adequate Highly recommended for a low key relaxing stop over
Stayed 4 nights in Mar 2023

8/10 Good

Reece

Stayed 2 nights in Jan 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
The property looks old and dark inside. Room could do with an update. Old fashioned wooden carved headboards. Old dark wood wardrobe. But what was the style. It was clean. Comfortable clean bed and pillows.
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Decent stay
Good location and decent stay, but hotel could use an update. Price is super cheap so I guess you get what you pay for. Rooms need a serious dusting and holes in ceiling and elsewhere need to be fixed better than sticking tissue in them. Sink and shower water were clean and in general I slept well. Quiet area and I felt safe walking around at night as solo female traveler. Close to night market.
Stayed 2 nights in Nov 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Property was on grest lication, friendly and hdlpful staff, vdry nice room in good area
Stayed 1 night in Nov 2018

8/10 Good

Peter, Australia

Liked: Staff & service
Ok hotel for good price 50/50 i would stay again.Make sure you choose Air-cond option or you definitely can't sleep,you may need to pay abit more but a must...
Stayed 1 night in Oct 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a room with a fan. Would recommend A/C but otherwise very nice hotel with great people and a good location.
Stayed 3 nights in Oct 2018

6/10 Okay

Terry, Canada

Not for single female travellers
Everything closes early and the streets are dark. No recommendations for eating, or even telling you if there are any open restaurants nearby. If you stay here, eat it ally and download movies on your iPad or computer, or have a good book, The tuk tuk took me to a Lotus farm to photograph the blossoms, which was fantastic! Not much direction or help from hotel staff on things to do, although they were very nice and arranged tuk tuks. I had already seen the bats and the killing caves. Markets are interesting.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

L, Cornwall, England

Liked: Cleanliness, staff & service
Nice hotel and good location
nice hotel, good location and very near to shops, restaurants and riverfront. For the price i can't complain at all. Staff were helpful and room was cleaned when required. Did get hot in there because of no A/C, only a fan...Which was quite loud. But on the whole very happy.

6/10 Okay

Vicki, Port Lincoln South Australia

Liked: Cleanliness, staff & service
Good value for money
Loved Battambang and the location of the hotel was good with friendly helpful staff but the room lacked a window and that was a drawback , but overall good value for money

8/10 Good

Lloyd Martin, UK

Liked: Cleanliness, staff & service
Friendly, helpful staff
Hotel is in a good location for the various bus stations and just a short walk to the town centre and markets. The 'down side' to the hotel is the lack of restaurant facilities but there is a good coffee shop opposite the hotel.

8/10 Good

Holly Pearson, Oakland, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good for the price
Star Hotel offers good, clean rooms for a really good price. Their website is a little misleading in that there's no restaurant (the restaurant is at the sister Royal Hotel, a few blocks away). And the water in the shower wasn't hot....the only reason that was OK is because it was sweltering hot outside. But other than those things -- nice staff, good value, close to the dock where boats arrive/depart from Siem Reap and just across the street from the Capitol Tours bus stop/station.

6/10 Okay

Laninsiemreap, Usa

Liked: Staff & service
Disliked: Property conditions & facilities
Okay but not as advertised
The rooms are decent for the price and the staff is very nice. They advertised a pool and safes in the room with a flat screen - none of which exist. It's nice and quiet for the most part. They are a ten minute walk or $2 tuk tuk ride to the market, pub street and restaurants.

8/10 Good

Guy & Marjan, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious rooms
We stayed a couple of days in Star hotel. On line we could only book a big bed for three persons, but on arrival they suggested we could also have a room with two beds, no extra cost. The room was spacious and very clean, nice wooden furniture. The rooms get cleaned every day. It was off season so we had to take breakfast in the hotel across the street but that was fine too. Very friendly and helpfull staff, both in the hotel as at breakfast. The location is great too, walking distantce to the market. We hired a tuktuk driver suggested by the hotel and although the chain kept falling off he kent on smiling.

8/10 Good

matt, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for the price
As the title says.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms require AC in the dry season
We booked a double bedroom with no AC for $8/night with a nice private bathroom. The pro is the price. The con is that no AC in their room during the dry season is a bad idea. The room have windows that do not open. The heat goes up and up and, by night, the room temperature reached over 40'C. We didn't really sleep. Eventually, as each room as AC available for extra $, we took it and the room became recommendable. Also, don't hesitate to change room if the one you have smells. The one they gave us first had an awful smell (seriously, it was bad), we asked to change, no problem, the second room was fine.

8/10 Good

hans, Calgary, AB, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
hot window less room
hotel is very close to bus station; we booked a fan room and got a window less room with no hot water. After complain they turned on the hot water, the room did not cool down, For the next 3 nights we moved to Asia hotel next door they offered a better rate for AC room.

6/10 Okay

Verified traveler

Liked: Staff & service
Carino ed Economico
Hotel senza troppe pretese, dal costo contenuto, personale gentile e disponibile.
Stayed 1 night in Dec 2017

2/10 Terrible

jack cardinaal, weert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ligt op loopsftand vh centrum
Heel netjes hotelletje midden in de stad met een goed restaurantje aan de overkant. Over het algemeen basic maar zuiver en goede prijs kwaliteit verhouding.

6/10 Okay

michael

Liked: Staff & service, property conditions & facilities
guesthouse acceptable
La guesthouse est une nouvelle construction donc les locaux sont bien (même si la déco laisse à désirer). Le personnel est sympathique, quoique les conducteurs de touk-touk sont assez insistant. La guesthouse propose des excursions et des billets de bus (assez cher compte-tenu d'une compagnie de bus de l'autre côté de la rue qui propose des billets à moitié prix). La guesthouse est située non loin du marché central, mais dans une rue qui n'est pas très bien éclairée la nuit (faire attention où vous marchez). Le petit-déjeuner n'était pas compris (malgré ce que proposait l'offre) car la guesthouse n'a pas de restaurant. Elle propose néanmoins un petit-déjeuner dans la guesthouse associée juste à côté. En revanche, il n'y a pas de piscine sur le toit contrairement à ce qui était indiqué dans l'annonce. La salle de bain est convenable, la chambre également ; il y a un frigo ; il y a l'air-conditionné (à condition que ça soit compris dans le prix). L'environnement n'est pas très bruyant (sauf quand les travaux juste à côté se mettront en route).

8/10 Good

kosal, pithiviers

Liked: Cleanliness, property conditions & facilities, room comfort
Hôtel bien situé, proche de tout commerces. Propre et agréable.

4/10 Poor

Helene et Michel, Nîmes France

Disliked: Cleanliness, staff & service, room comfort
Hôtel très bruyant ,
Je déconseille cet hôtel , très bruyant travaux tard le soir et tôt le matin , personnel ne comprenant pas un mot de Français et comme nous n'avions pas voulue la clim nous n'avions pas droit à l'eau chaude c est incompréhensible à déconseiller dommage parce que l'emplacement en ville est appréciable

8/10 Good

Gege 15, Sisophon

Liked: Cleanliness, staff & service
Excellent rapport qualité prix
Excursion proposée très intéressantes. Service impeccable. Un point négatif pas de petit déjeuner sur place

6/10 Okay

Marion, France

Liked: Staff & service
Hotel correct
Hotel idéal pour une nuit car pas cher et bien situé, proche des stations de bus et du centre. Chambre assez spacieuse mais ventilateur très bruyant. Salle de bain correct.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ni plus, ni moins. Idéal pour une nuit pas chère.
Bien situé à deux pas du marché central, il manquait cependant à notre arrivée les serviettes de toilette, du savon et des bouteilles d'eau (offertes généralement et renouvelées chaque jour). Nous n'avions pas de climatisation mais un ventilateur, les nuits étaient étouffantes dans cette petite chambre, n'hésitez pas à prendre une chambre climatisée. Cela reste un hôtel correcte pour un à deux jours.

6/10 Okay

Quentin, NEW CALEDONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Service impeccable
Niveau propreté, l'hotel était nickel ! Mais, ce qui m'a le plus étonné était le personnel. Pour un hotel de ce type, j'ai été étonné de leur serviabilité. Mais, le gros point noir reste le wifi. La connection était de mauvaise qualité, je ne pouvais même pas consulter mes emails ..

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Gege 15

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
À proximité du marche
Présentation de l.hotel un peu exagérée pas de safety box, pas d'eau ,de sèche cheveux etc, par contre chambre climatisée

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Globalement bien
L'hôtel est à 10 mn des rues avec restaurants ouverts le soir, sinon il n'y a rien dans les alentours. La chambre est très grande et propre. Le staff (accueil et tuk tuk) est vraiment très sympathique et disponible. Il est juste un peu pénible d'être sollicité pour faire des activités à chaque fois que l'on entre ou sort de l'hôtel mais cela fournit aussi l'occasion de faire des choses. Petit déjeuner pas terrible à part le café. Globalement, un bon séjour.