Bay Beach Tours

Lovely outdoor space , spacious room although not happy with the lack of cleaning of the room even after reporting the problem twice. Nice gesture from the public relations Manuela on our 3rd and last night at the hotel. Much appreciated. The communication among members of staff and specially the management should improved.

Great location, delicious breakfast. Playground was out of the service…

I booked this hotel for one night because we had a late arriving flight and an early departure the following day. The hotel is surrounded by office buildings and the was no car or pedestrian traffic at 7:00PM when we arrived. In fact, the taxi driver did not know where the hotel was located. We finally arrived but had to walk across a divided street as the taxi driver did not want to turn around. Checkin was really smooth and very quick, which was greatly appreciated given how tired we were. Much to our disappointment we informed that the 16th floor pool and bar were closed which left the lobby bar and restaurant as our only options. The room was small but clean, comfortable, and the bathroom was modern and clean. The VIP bottle of iced sparkling wine waiting for us was WONDERFUL. After getting situated we headed down to dinner at the lobby restaurant, which was really, really good. The staff was amazingly friendly and eager to help (though clearly understaffed). Checkout procedures was really quick.